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Hanoi HM Boutique Hotel

3.0 star property
VIP Access

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Photo gallery for Hanoi HM Boutique Hotel

Front of property
Family Triple Room, Partial Lake View | Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
No 3 Hang Dau, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

Safe

Deluxe Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View | Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

  • Partial lake view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Living area | Flat-screen TV

Executive Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Balcony, Tower

Family Room, Balcony, Tower | Minibar, in-room safe, desk, laptop workspace

Family Room, Balcony, Tower

  • Lake view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe (Day Use - 3 Hours Only)

Minibar, in-room safe, desk, laptop workspace

Deluxe (Day Use - 3 Hours Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, City View

Family Triple Room, City View | Minibar, in-room safe, desk, laptop workspace

Family Triple Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Triple Room, Partial Lake View

Family Triple Room, Partial Lake View | Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Partial Lake View

  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Connecting room

Minibar, in-room safe, desk, laptop workspace

Family Connecting room

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi HM Boutique Hotel is next to popular attractions like Thang Long Water Puppet Theatre and Hoan Kiem Lake. This 22-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Hanoi, the hotel is connected to a shopping center and also a short walk from Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪HaNoi HomeBrew - ‬1 min walk
  • ‪giao mùa - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬1 min walk
  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Bún Ngan 87 Nguyễn Hữu Huân - ‬1 min walk

About this property

Hanoi HM Boutique Hotel

At Hanoi HM Boutique Hotel, guests have access to free WiFi in public areas, a computer station, and a terrace. Valet parking is VND 150000 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for VND 420000.00 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, access to locker space, and tours or tickets. Additional amenities include laundry facilities, a convenience store, and a hair salon.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include minibars, electric kettles, and free newspapers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered valet parking on site (VND 150,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HM Lake View

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - October 2021

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 315000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)
  • Uncovered valet parking fee: VND 150000 per night
  • Rollaway bed fee: VND 315000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hanoi HM Boutique Hotel
HM Boutique Hotel
Hanoi HM Boutique
Hanoi HM Boutique Hotel Hotel
Hanoi HM Boutique Hotel Hanoi
Hanoi HM Boutique Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi HM Boutique Hotel?

Hanoi HM Boutique Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Hanoi HM Boutique Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Hanoi HM Boutique Hotel?

Yes, uncovered valet parking is offered for VND 150,000 per night.

Does Hanoi HM Boutique Hotel feature a casino on the premises?

No, Hanoi HM Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Hanoi HM Boutique Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hanoi HM Boutique Hotel?

Couples will appreciate amenities at this hotel, including a minibar and bathrobes in each guestroom, and some feature lake view.

Are there hot tubs at Hanoi HM Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Hanoi HM Boutique Hotel have a restaurant with a breakfast menu?

Yes, Hanoi HM Boutique Hotel serves buffet breakfast for a surcharge each morning at HM Lake View.

Will Hanoi HM Boutique Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Hanoi HM Boutique Hotel.

Are there connecting rooms at Hanoi HM Boutique Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hanoi HM Boutique Hotel?

The closest major airport to Hanoi HM Boutique Hotel is Noi Bai Intl. Airport (HAN), which is 17.6 mi away (43 minutes by car).

Are there rooms with balconies at Hanoi HM Boutique Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony and a patio where guests can enjoy lake and city views.

Hanoi HM Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 321 reviews
Rating 8 - Good. 117 out of 321 reviews
Rating 6 - Okay. 31 out of 321 reviews
Rating 4 - Poor. 9 out of 321 reviews
Rating 2 - Terrible. 11 out of 321 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres Sandoval

Stayed 1 night in Oct 2025

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The HM Hanoi boutique hotel is in a perfect central location in the Old Quarter of Hanoi just a short walk from Hoan Kiem Lake and the water puppet theatre The reception staff were all incredibly friendly and helpful. The rooms are spacious and clean but are very worn and could do with updating. Otherwise they were comfortable. We had breakfast included in our booking but after seeing what was on offer we decided against eating there Despite all of the above I would recommend this hotel for location, value for money and the staff :)
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Traveled with group
Disliked: Property conditions & facilities
Reasonable hotel in a convenient location close to restaurants and tourist attractions. The place is a little cluttered. For example there is a large fridge or freezer blocking the staircase. The rooms look great in the pictures however they were a little run down when we stayed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thaddeus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Friendly staff and an excellent location right in the heart of Hanoi’s Old Quarter, close to restaurants, street food, and various activities.
Stayed 1 night in Mar 2025

2/10 Terrible

Minh

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheating
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, very comfortable room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Sebastiano, Housto

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very well located, the staff is great they would go beyond to make guests to feel welcome and meet their expectations. Lili is the motor of the hotel. Will recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super helpful staff, clean spacious rooms, delicious breakfast, rooftop terrace
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Hope

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Hanoi HM Boutique Hotel were wonderful. We were greeted with a refreshing glass of tea upon our arrival. Even though we arrived to early to check in, they took the time to answer our questions and even book a tour which was terrific. Great hotel, great value for your money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denzel

Liked: Amenities
Great
Stayed 1 night in Oct 2024

6/10 Okay

Prarthana

Its a very average 2 star hotel. Location is good if you want to be around the hustle bustle of the old quarters.
Stayed 1 night in Aug 2024

10/10 Excellent

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Terrance

Stayed 1 night in Jun 2024

6/10 Okay

Johanna

Traveled with family
Disliked: Cleanliness

Just an ‘OK’ hotel

Hotel wa just “ok”. Not filthy but the shower didn’t drain well and it didn’t look clean. Some of the front desk staff weren’t the friendliest. Overall, nothing positive or negative really stood out about this place. There are cheaper and better places to stay in the same area. I would opt for them before this place.
Stayed 2 nights in May 2024

8/10 Good

Nicole

Traveled with partner
Liked: Amenities
Great location and very nice people!
Stayed 2 nights in Mar 2024

6/10 Okay

Troy

Good cost effective option

Not the best hotel, but was okay for the price and great location. Staff were friendly, breakfast was very average. Rooms had boarded up windows so not a lot of natural light.
Stayed 2 nights in Jan 2024

10/10 Excellent

LUAN, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of everything amazing location

8/10 Good

Deyanira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Nov 2023

8/10 Good

Deepa

Stayed 3 nights in Sep 2023

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff Breakfast is good (buffet and can request your order) Rooms are clean and spacious, not always quiet but you are in downtown, it is expected
Stayed 2 nights in Sep 2023

6/10 Okay

Chirag

Disliked: Property conditions & facilities
The property pictures look quite good but in reality the deluxe room was so cramped for even one person, glad that I didn't have to share the room with another person. The property is quite average and probably not worth the money they charge.
Stayed 5 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

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