The staff were amazing helpful for new comers to their beautiful city!
Good reception. Clean room. Quiet room. Very good breakfast.
Nice hotel in the Old Quarter. Great service. Very friendly staff. Lined up good tours for us. Enjoyed our stay. Would stay again.
Very friendly and helpful staff, excellent locatioo, close to old quarter.
staff services were excellent, they are very friendly and helpful. Location is very close to Old Quarter, very strategic.
I would like to watch Korean TV. But I can not . Because the Korean TV chanel did not work.
Convenient to everything to see and do in Hanoi. Staff was great - very helpful and friendly, provided recommendations to local food places to try
Emerald Waters Hotel and Spa is in an excellent location where you can walk to all the best restaurants, museums and shops. The staff provides 10 star service and the breakfast is wonderful. The spa service was the best I have ever experienced. We also used the booking service through the hotel to go to Halong Bay. Our boat was Stellar of the Seas and it was truly a 10 star experience--I wish I had done the 2 night, 3 day instead only 1 night. Fresh flowers are provided daily and such a wonderful touch. My only warning to tourists is to avoid the pedi-cab. We were far over charged and it is not worth the ride. Enjoy Emerald Waters--a once in a lifetime experience!
This was a return trip after 3 days and staff all remembered us and saw to our every need.
The staff was wonderful, very helpful, took care of our needs.
It was a great experience staying at a beautiful hotel, the room, front desk, housekeeping and breakfast daily was wonderful and beyond our expectation. A great place to stay in Hanoi. Other members of my family are going to visit Hanoi this 2019.
Wonder place! Great location, helpful staff, delicious large buffet breakfast. Comfy beds, AC included. Fun happy hour.
Hotel is clean and nice, staff are friendly, room is clean and location is great. The mattress isn’t the best. I think it’s good value for money for 50$.
The resort is quite big. So can walk around but not much life nearby besides for the national resorts. No complaints about anything, but nothing special about the service either. Would recommend it for short stay as a base for taking tours. For long stay only if you’re willing to sleep eat and walk in the resort only.
This hotel is very nice with the location being perfect for walking everywhere!
Staff, room, cleanliness and breakfast were all equal highlights.
Located in Old Quarter, Hanoi Emerald Waters Hotel & Spa is adjacent to Thang Long Water Puppet Theatre and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 50-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
The 50 rooms are soundproofed and have an array of amenities, including fireplaces, minibars, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include free local calls, safes, and desks.
Guests of Hanoi Emerald Waters Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 432000 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and express check-in.
The staff were amazing helpful for new comers to their beautiful city!
Good reception. Clean room. Quiet room. Very good breakfast.
Nice hotel in the Old Quarter. Great service. Very friendly staff. Lined up good tours for us. Enjoyed our stay. Would stay again.
Very friendly and helpful staff, excellent locatioo, close to old quarter.
staff services were excellent, they are very friendly and helpful. Location is very close to Old Quarter, very strategic.
I would like to watch Korean TV. But I can not . Because the Korean TV chanel did not work.
Convenient to everything to see and do in Hanoi. Staff was great - very helpful and friendly, provided recommendations to local food places to try
Emerald Waters Hotel and Spa is in an excellent location where you can walk to all the best restaurants, museums and shops. The staff provides 10 star service and the breakfast is wonderful. The spa service was the best I have ever experienced. We also used the booking service through the hotel to go to Halong Bay. Our boat was Stellar of the Seas and it was truly a 10 star experience--I wish I had done the 2 night, 3 day instead only 1 night. Fresh flowers are provided daily and such a wonderful touch. My only warning to tourists is to avoid the pedi-cab. We were far over charged and it is not worth the ride. Enjoy Emerald Waters--a once in a lifetime experience!
