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Hanoi Cozy House

Property class: 3

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Photo gallery for Hanoi Cozy House

A well-lit kitchen with a buffet setup, including various food items, a coffee station, and a vase with flowers.
A plate of food with triangular-shaped items on a bed of green lettuce leaves.
A bathroom with a sink, toilet, and shower.
A hotel room with two beds, a TV, an air conditioner, and a window with curtains.
A storefront with a sign reading "COZY HOUSE" and a number "20" indicating the unit number.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
20 Hang Can, Hoan Kiem, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, a flat-screen TV, and a door leading to a bathroom.

Superior Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A restroom with a yellow cabinet containing a white flower and two hand sanitizer dispensers.

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Single Room

A bathroom with a sink, toilet, and shower.

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a TV, an air conditioner, and a window with curtains.

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Cozy House is adjacent to Hanoi Old Town Night Market and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 25-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Bánh Mì 25 - ‬2 min walk
  • ‪A Coffe - ‬2 min walk
  • ‪phở gà 26 Hà Trung - ‬3 min walk
  • ‪cafe Minh Tâm - ‬4 min walk
  • ‪Bami Bread (Bánh Mì Bami) - ‬3 min walk

About this property

Hanoi Cozy House

Guests staying at Hanoi Cozy House enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include minibars, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Hanoi Little Town Hotel
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 316 reviews
$33 nightly
The price is $35
Sep 3 - Sep 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hanoi Cozy House Hotel
Hanoi Cozy House Hanoi
Hanoi Cozy House Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Cozy House?

Hanoi Cozy House offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hanoi Cozy House?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Hanoi Cozy House?

No, there isn't parking available at the hotel.

Does Hanoi Cozy House include a casino on the premises?

No, Hanoi Cozy House doesn't have a casino.

Will I find an indoor pool at Hanoi Cozy House?

No, there is no indoor pool at this hotel.

Is Hanoi Cozy House good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Are there hot tubs at Hanoi Cozy House?

No, there isn't a spa tub at this hotel.

Does Hanoi Cozy House have a restaurant that serves breakfast?

Yes, Hanoi Cozy House serves breakfast for a surcharge from its restaurant.

Will Hanoi Cozy House allow pets to stay free of charge?

No, pets aren't allowed at Hanoi Cozy House.

Are there connecting rooms at Hanoi Cozy House?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hanoi Cozy House?

The closest major airport to Hanoi Cozy House is Noi Bai Intl. Airport (HAN), which is 17.8 mi away (42 minutes by car).

Are there rooms with balconies at Hanoi Cozy House?

No, there aren't any guestrooms at Hanoi Cozy House that offer a balcony.

Hanoi Cozy House Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

5.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.
Stayed 5 nights in Nov 2019
Verified review

8/10 Good

Verify

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID

The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!! So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests??? On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair. Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock! Just pay couple more dollars to get something decent.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Hmong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the convenient place to go every where‼︎ I stayed in 3 nights. This price is satisfactory very much with breakfast‼︎ They cooks a fried egg and the sausage when I sit down in my table and can eat hot and delicious‼︎ Bread with can use oven‼︎ Ａnd have vegetables, fruit coffee, tea... I think that it is just right space to get communication with other visitors in the breakfast‼︎　 Room is no problem in the water pressure and the temperature control of the shower, too‼︎ Ａncl cleaning of the room is done every day, and a towel or the sheet are clean, too‼︎ Ａll staff was very kind with very very friendly! As I had best point... It was comfortable 3days‼︎ When I go to Hanoi, I want to stay here again‼︎
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Jerry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
サービスは良かったんだけどゴキブリが出ました。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Tára

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located, very clean, amazing staff.

The Cozy House is an exceptional place to stay. Centrally located, very clean, and comes with a free breakfast consisting of eggs, bread, coffee, and fruit. My partner and I originally only booked one night here — but we loved it so much that we extended to four nights. The staff is very personable and kind with great suggestions on local places to eat. The front desk is also able to help book tours and buses to different areas of Vietnam. Not to mention there is laundry on-site. I would highly recommend this establishment to anyone looking for a calm sanctuary in the bustling area of the old quarter.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Choon Ki

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Verified review

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019