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Hanoi Charming House

2.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi Charming House

Lobby
Exterior
Interior
Minibar, desk, free WiFi, bed sheets
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

  • 463 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Charming House is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 15-room hotel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and a business center.

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • Dong Xuan Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • ‪Bún Chả Đắc Kim - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪The Hanoi Cafe - ‬1 min walk
  • ‪Hanoi Garden - ‬1 min walk

About this property

Hanoi Charming House

Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
At Hanoi Charming House, guests have access to free WiFi in public areas, a business center, and laundry facilities. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Minibars, phones, and desks are also standard.

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Superior Double Room | Free minibar, desk, laptop workspace, free WiFi

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  • Free WiFi
  • Air conditioning
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8.8 out of 10, Excellent, 16 reviews
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The price is $23
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Charming House?

Hanoi Charming House offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Hanoi Charming House?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and Ho Chi Minh Mausoleum within a short drive.

Is parking available on site at Hanoi Charming House?

No, this hotel doesn't offer parking.

Does Hanoi Charming House have a casino at the property?

No, Hanoi Charming House doesn't have a casino.

Is there an indoor pool at Hanoi Charming House?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hanoi Charming House?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and slippers.

Are there hot tubs at Hanoi Charming House?

No, there isn't a spa tub at this hotel.

Does Hanoi Charming House have a restaurant that serves breakfast?

No, Hanoi Charming House doesn't have a restaurant that serves breakfast.

Does Hanoi Charming House allow pets to stay free of charge?

No, pets aren't allowed at Hanoi Charming House.

Are there connecting rooms at Hanoi Charming House?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hanoi Charming House?

The closest major airport to Hanoi Charming House is Noi Bai Intl. Airport (HAN), which is 17.8 mi away (44 minutes by car).

Can I book a room with a balcony at Hanoi Charming House?

No, there aren't any guestrooms with balconies at Hanoi Charming House.

Reviews

Hanoi Charming House Reviews

7.8

Good

7.6/10

Cleanliness

8.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 151 out of 484 reviews
Rating 8 - Good. 184 out of 484 reviews
Rating 6 - Okay. 91 out of 484 reviews
Rating 4 - Poor. 34 out of 484 reviews
Rating 2 - Terrible. 24 out of 484 reviews

Reviews

6/10 Okay

Mark

Traveled with partner
Disliked: Amenities
Old, dated
Stayed 2 nights in Apr 2025

4/10 Poor

Asim

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, easy to walk to a lot of interesting things. However, my room was constantly damp. All my things would always be a little bit wet after the first night. Also, the sink would leak a lot of water onto the bathroom floor whenever I used it. Thankfully, the shower had hot water.
Stayed 4 nights in Apr 2025

4/10 Poor

Peter

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely nothing like the photos. The rooms were very small and overall very run down. Mould was present on the ceiling and in the bathroom. It is in the heart of the Old Quarter which some people may like. I would not stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Jack William

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the area around the hotel is great, but the hotel is messy and the photos don’t depict an accurate depiction of it, great for budget travelling however
Stayed 3 nights in Mar 2025

4/10 Poor

Sam

Disliked: Staff & service, amenities
I reserved Hanoi Charming House double room on Expedia and paid 27$ CAD per night. Upon arrival we were told there are no rooms available even though I already reserved and paid. The owner then said that she could give us a room at her 2nd hostel around the corner. The room we were given was nothing at all like the pictures of what we reserved. Terrible bathroom and the room was barely big enough to fit the bed. Would not recommend staying here.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, very accessible to get around.
Stayed 3 nights in Mar 2025

8/10 Good

Kacie

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 4 nights in Mar 2025

4/10 Poor

pavel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Griffen

Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

saurabh

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024

2/10 Terrible

Christine Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024

10/10 Excellent

Simran

Liked: Staff & service
Disliked: Cleanliness
Overall it was good and quite cheap but there were some shortcomings too
Stayed 3 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

daniel

Stayed 3 nights in May 2024

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Owners were lovely and welcoming and a good location but room was mouldy and damp with no window
Stayed 3 nights in Apr 2024

6/10 Okay

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and definitely had damp. The bathroom door was a slippery hazard, the air on spat water on me at night. No one at check in so had to call them and then wait another ten minutes. No water in the room on arrival. Bed was comfy and reasonable location. Can book airport connections easily with them also
Stayed 2 nights in Apr 2024

2/10 Terrible

Cathy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff very good and knowledgeable
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great staff!!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front staff at all checked in by an 11yr old boy not showen to room no water tea or coffee not what it was advertised as at all
Stayed 11 nights in Feb 2024

6/10 Okay

Sing

Stayed 2 nights in Mar 2024

4/10 Poor

Loi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024

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