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Hanoi Charming House

2.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi Charming House

Lobby
Property amenity
Exterior
Minibar, desk, free WiFi, bed sheets
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

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Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

  • City view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

  • 463 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Charming House is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 15-room hotel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and a business center.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 6 min walk - 0.4 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 9 min walk - 0.5 miles
  • Hanoi Opera House - 18 min walk - 1.0 mile

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Ngan Ngon Trâm - Ngan Chấy Tỏi - ‬1 min walk
  • ‪New Gentry Beerhouse - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk

About this property

Hanoi Charming House

Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
At Hanoi Charming House, guests have access to free WiFi in public areas, a business center, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Minibars, phones, and desks are also standard.

Languages

Chinese (Mandarin), English, Vietnamese

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Exterior

Maison D'Hanoi Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 100 reviews
The price is $21
includes taxes & fees
$19 per night
May 8 - May 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Charming House?

Hanoi Charming House offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hanoi Charming House?

As of May 7, 2025, prices found for a 1-night stay for 2 adults at Hanoi Charming House on May 17, 2025 start from $14.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hanoi Charming House?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. You'll also find Thang Long Water Puppet Theatre and Hanoi Opera House less than a mile away.

Is there parking available at Hanoi Charming House?

No, there isn't parking available at the hotel.

Does Hanoi Charming House have a casino at the property?

No, Hanoi Charming House doesn't have a casino.

Is there an indoor pool at Hanoi Charming House?

No, there is no indoor pool at this hotel.

Is Hanoi Charming House a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and slippers.

Are there hot tubs at Hanoi Charming House?

No, this hotel doesn't have a spa tub.

Does Hanoi Charming House have a restaurant that serves breakfast?

No, Hanoi Charming House doesn't have a restaurant that serves breakfast.

Does Hanoi Charming House allow pets to stay free of charge?

No, pets aren't allowed at Hanoi Charming House.

Does Hanoi Charming House have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hanoi Charming House?

The closest major airport to Hanoi Charming House is Noi Bai Intl. Airport (HAN), which is 17.8 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Hanoi Charming House?

No, there aren't any guestrooms with balconies at Hanoi Charming House.

Hanoi Charming House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 479 reviews
Rating 8 - Good. 183 out of 479 reviews
Rating 6 - Okay. 89 out of 479 reviews
Rating 4 - Poor. 32 out of 479 reviews
Rating 2 - Terrible. 24 out of 479 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

pavel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Griffen

Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

saurabh

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024

2/10 Terrible

Christine Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024

10/10 Excellent

Simran

Liked: Staff & service
Disliked: Cleanliness
Overall it was good and quite cheap but there were some shortcomings too
Stayed 3 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

daniel

Stayed 3 nights in May 2024

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Owners were lovely and welcoming and a good location but room was mouldy and damp with no window
Stayed 3 nights in Apr 2024

6/10 Okay

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and definitely had damp. The bathroom door was a slippery hazard, the air on spat water on me at night. No one at check in so had to call them and then wait another ten minutes. No water in the room on arrival. Bed was comfy and reasonable location. Can book airport connections easily with them also
Stayed 2 nights in Apr 2024

2/10 Terrible

Cathy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff very good and knowledgeable
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great staff!!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front staff at all checked in by an 11yr old boy not showen to room no water tea or coffee not what it was advertised as at all
Stayed 11 nights in Feb 2024

6/10 Okay

Sing

Stayed 2 nights in Mar 2024

4/10 Poor

Loi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024

2/10 Terrible

Amelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Emsea

Stayed 3 nights in Jan 2024

6/10 Okay

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just not okay

We arrived at the hotel early and the staff were happy to store our luggage until check-in. Unfortunately, our room hadn't been cleaned when this time arrived. The manager said she thought we might be more comfortable in another hotel, a few minutes away as it had a window, whereas the room in the current location did not. We thought that was a kind offer, agreed and hee husband kindly dropped our rucksacks off as well, to save us carrying them. The new room had a sliding door that looked out over the street below, air-conditioning, kettle and toiletries but it was dirty. Soap scum build-up on rapearé in the bathroom, cracked bath, shower that barely worked and produced a dribble of water. The sheets, duvet and cover were stained and we found a condom under the duvet, blood and urine stains on the mattress protector and hair from both ends of a person on the sheets. Not in a position to get another hotel, we cleaned up as best we could and used our sleeping bag liners instead of the linen provided. The bolt on the door didn't work either, which didn't make us feel comfortable. The managers were very friendly but this hotel needs work. Location in The Old Quarter is excellent.
Stayed 3 nights in Dec 2023

8/10 Good

Lloyd

Liked: Cleanliness, staff & service
Overall it was good. The staff were very helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and and affordable.
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a 43m2 room got a 17m2 room, this place is dilapidated and run down, nothing like the photos on expedia, Always see the room before you pay, which i didn’t 😱
Stayed 13 nights in Nov 2023

8/10 Good

Gary

Liked: Staff & service
Stayed 9 nights in Nov 2023

6/10 Okay

Alexander, Coquitlam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2023 October: Major roadwork on the street. Ok for walking. Totally impossible for motorbikes, taxis or cars. Maybe the roadwork will be finished by end of 2023?
Stayed 3 nights in Oct 2023

4/10 Poor

Leandro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

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