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Recent guest reviews

This property was an ideally located in the Hanoi Old Quarter. Everything was within easy walking distance. The staff was very welcoming and very helpful in stetting up tours and providing information regarding local points of interest. The room was very comfortable and quiet. We enjoyed using the balcony in the afternoon. Breakfast, included in the room rate, had good western and Asian choices. The only negative thing was very limited English Language TV channels (no BBC, CNN, DW news options). I mentioned this to the Manager and he said it was a very common compliant and he was bringing to the attention of the hotel owners with the suggestions that such channels be included from the hotel cable provider. I would totally recommend this hotel a great place to stay when visiting Hanoi.

Great service, friendly staff, clean comfortable accommodations, Good location

I like the property since it’s centrally located in old city of Hanoi so you don’t have to walk far to do a lot of sight seeing but it was noisy due to the traffic. Overall it’s a good location if you’re staying for a couple of days.

The staff went out of their way to ensure everything went well. They were also very knowledgeable about Hanoi and could communicate in multiple languages and were always polite. I would highly recommended this hotel to anyone visiting Hanoi and would stay there on a future date.

46-48, Bat Su Street Hanoi Hanoi

Hotel highlights

  • Walking distance to Hanoi Old City Gate and Hoan Kiem Lake
  • Free WiFi in rooms and public areas
  • Spa services
  • Concierge services

Located in Hoan Kiem, Grande Collection Hotel & Spa is within a 10-minute walk of popular sights such as Hanoi Old City Gate and Hoan Kiem Lake. Each of the 45 rooms at this 4-star hotel includes a minibar, an electric kettle, and an LCD TV.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 45 air-conditioned rooms feature minibars, electric kettles, and free bottled water. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Safes, phones, and desks are other standard amenities.


Property features

At Grande Collection Hotel & Spa, guests have access to free WiFi in public areas, spa services, and free newspapers. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 460000 per vehicle. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. This hotel also has a terrace.

Room options

Family Triple Room, City View

1 Queen Bed and 1 Large Twin Bed | Sleeps 3

Junior Suite, City View

1 Queen Bed | Sleeps 2

Deluxe Twin Room

2 Large Twin Beds | Sleeps 2

Deluxe Double Room

1 Queen Bed | Sleeps 2

Guest reviews for Grande Collection Hotel & Spa

Couples (2) Family (3)
5
Partner Couples

This property was an ideally located in the Hanoi Old Quarter. Everything was within easy walking distance. The staff was very welcoming and very helpful in stetting up tours and providing information regarding local points of interest. The room was very comfortable and quiet. We enjoyed using the balcony in the afternoon. Breakfast, included in the room rate, had good western and Asian choices. The only negative thing was very limited English Language TV channels (no BBC, CNN, DW news options). I mentioned this to the Manager and he said it was a very common compliant and he was bringing to the attention of the hotel owners with the suggestions that such channels be included from the hotel cable provider. I would totally recommend this hotel a great place to stay when visiting Hanoi.

By , from Virginia, USA on Jan 23, 2020

Review comment responded on Jan 24, 2020

Thank you very much for your feed back

5
Family Family

Great service, friendly staff, clean comfortable accommodations, Good location

By on Jan 4, 2020

Review comment responded on Jan 4, 2020

Thank you very much for taking the time to leave us a review of your experience, and for noting the aspects of your stay for improvement. we look forward to welcoming you back for your next visit to see our improvement.

4
Family

I like the property since it’s centrally located in old city of Hanoi so you don’t have to walk far to do a lot of sight seeing but it was noisy due to the traffic. Overall it’s a good location if you’re staying for a couple of days.

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Thank you so much for your feedback and serve you as our honor!

5
Partner Couples

The staff went out of their way to ensure everything went well. They were also very knowledgeable about Hanoi and could communicate in multiple languages and were always polite. I would highly recommended this hotel to anyone visiting Hanoi and would stay there on a future date.

By on Nov 15, 2019

Review comment responded on Nov 16, 2019

Thank you for your comment to our service. Serving you is our honour!

Grande Collection Hotel & Spa

46-48, Bat Su Street, Hanoi, Hanoi 100000
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