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Gloud Hotel

3.5 star property
Hotel in Hanoi with a 24-hour front desk and a coffee shop

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Photo gallery for Gloud Hotel

Located in the heart of the city, the Cloud Hotel features a classic architectural design with a prominent entrance and windows.
Relax in a serene atmosphere with a stunning aquarium and comfortable seating areas.
Enjoy a rooftop dining experience with city skyline views, surrounded by elegant tables and comfortable seating.
Relax in our spacious lobby with a large aquarium, comfortable seating, and a reception desk.
Enjoy a wide selection of food and beverages at our buffet, featuring a coffee station and lush greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
26-28 Mieu Dam, Hanoi, 000084
  • Vietnam National Convention Center
    ‪9 min walk‬
  • Keangnam Landmark Tower 72
    ‪13 min walk‬
  • My Dinh National Stadium
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

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Room options

View all photos for Junior Room

Junior Room | Living area | 55-inch Smart TV with cable channels, TV

Junior Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bathtub

Executive Room, 1 King Bed, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Bathtub

  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Nam Từ Liêm, Gloud Hotel is a leisurely stroll from sights such as Vietnam National Convention Center and Hanoi Museum. This 95-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Vietnam National Convention Center - 9 min walk - 0.5 miles
  • Keangnam Landmark Tower 72 - 13 min walk - 0.7 miles
  • My Dinh National Stadium - 4 min drive - 1.9 miles
  • Lotte Center Hanoi - 6 min drive - 3.2 miles
  • Hoan Kiem Lake - 10 min drive - 5.7 miles

Getting around

  • Ga Thuong Tin Station - 18 min drive
  • Ga Hà Đông Station - 23 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪The Lounge - ‬6 min walk
  • ‪JW Cafe - ‬6 min walk
  • ‪French Grill - ‬2 min walk
  • ‪John Anthony Cantonese Grill & Dimsum Hanoi Restaurant - ‬6 min walk
  • ‪Cool Cats Jazz Club - ‬6 min walk

About this property

Gloud Hotel

Hotel in Hanoi with a 24-hour front desk and a coffee shop
Guests of Gloud Hotel enjoy free WiFi in public areas, meeting rooms, and a reception hall. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for VND 600000 per vehicle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. This smoke-free hotel also has a porter/bellhop.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, electric kettles, and safes are also standard.

Languages

English, Korean, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 600000 per vehicle (maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gloud Hotel Hotel
Gloud Hotel Hanoi
Gloud Hotel Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Gloud Hotel?

Gloud Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do close to Gloud Hotel?

This hotel is situated in Nam Từ Liêm within a short 12-minute walk of Hanoi Museum and also 18 minutes on foot from The Garden Shopping Center. You'll also find West Lake and My Dinh National Stadium within a short drive.

Is there parking available at Gloud Hotel?

Yes, self parking is offered for free at the hotel.

Does Gloud Hotel have a casino at the property?

No, Gloud Hotel doesn't have a casino.

Will I find an indoor pool at Gloud Hotel?

No, there is no indoor pool at this hotel.

Is Gloud Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Gloud Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gloud Hotel feature a restaurant that includes a breakfast menu?

No, Gloud Hotel doesn't have a restaurant that serves breakfast.

Will Gloud Hotel allow pets to stay free of charge?

No, pets aren't allowed at Gloud Hotel.

Are there connecting rooms at Gloud Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Gloud Hotel?

The closest major airport to Gloud Hotel is Noi Bai Intl. Airport (HAN), which is 17.3 mi away (39 minutes by car).

Can I book a room with a balcony at Gloud Hotel?

No, there aren't any guestrooms with balconies at Gloud Hotel.

Gloud Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CJ

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great service and staff!
Stayed 2 nights in Mar 2025

6/10 Okay

Lance

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff are very helpful. The beds are very comfortable and the rooms are clean. The property is of course older.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shan

Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 5 nights in Dec 2024

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CHIENBANG

Stayed 1 night in Mar 2025

8/10 Good

Yasuhiko

Stayed 2 nights in Feb 2025

8/10 Good

JUNG LOCK

Stayed 3 nights in May 2024

6/10 Okay

HEEKWON

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
전반적인 직원 서비스는 너무 훌륭하지만, 제가 받은 객실의 경우 침대가 바로 복도와 붙어있어 편하게 쉬지 못했습니다. 조식시에도 손으로 음식을 집어먹는 인도여행객에 대해 주의를 주어야 합니다.
Stayed 1 night in Apr 2024