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Central Westlake Residence 2 - By Pegasy Group

4.0 star property

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Photo gallery for Central Westlake Residence 2 - By Pegasy Group

Premier Apartment, 1 Bedroom, Balcony, Lakeside | Premium bedding, pillowtop beds, individually decorated
Premier Apartment, 1 Bedroom, Balcony, Lakeside | Premium bedding, pillowtop beds, individually decorated
Exterior
Land view from property
Premier Apartment, 1 Bedroom, Balcony, Lakeside | City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa

Explore the area

View in a map
28b/52 To Ngoc Van street, Tay Ho, Hanoi, 1000000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Ho Tay Water Park
    ‪13 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Studio, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, individually decorated

Superior Studio, 1 Bedroom, Kitchen

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 1 Bedroom, Balcony, Lakeside

Premier Apartment, 1 Bedroom, Balcony, Lakeside | Premium bedding, pillowtop beds, individually decorated

Premier Apartment, 1 Bedroom, Balcony, Lakeside

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier 1 Bedroom Apartment With Balcony

  • Sleeps 2

View all photos for Studio 1 Bedroom Apartment With Window

Premium bedding, pillowtop beds, individually decorated

Studio 1 Bedroom Apartment With Window

  • Sleeps 2

Studio Double Room

  • Sleeps 2

Studio Suite With Balcony

  • Sleeps 2

About the neighborhood

Hanoi

Located in Tay Ho within a 5-minute walk of West Lake, Central Westlake Residence 2 - By Pegasy Group is within a few miles (5 km) of other popular sights like Ho Chi Minh Mausoleum. This 4-room, 4-star aparthotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.
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What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Syrena Shopping Center - 8 min walk - 0.5 miles
  • Ho Tay Water Park - 13 min walk - 0.7 miles
  • Trinh Cong Son Walking Street - 17 min walk - 0.9 miles
  • Lotte Mall Tay Ho - 20 min walk - 1.1 miles

Getting around

  • Hanoi Long Bien Station - 13 min drive
  • Ga Đông Anh Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪Tapies - ‬4 min walk
  • ‪Joma Bakery Café - ‬1 min walk
  • ‪Furbrew Beer Bar - ‬1 min walk
  • ‪Bếp Nhà Mộc - ‬1 min walk
  • ‪Mano - ‬4 min walk

About this property

Central Westlake Residence 2 - By Pegasy Group

A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Central Westlake Residence 2 - By Pegasy Group. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 420000 per vehicle one-way. Helpful staff can provide concierge services and luggage storage. Other amenities at this spa aparthotel include express check-in, express check-out, and laundry facilities.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. Guests can enjoy satellite TV and stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an electric kettle, a rice cooker, and free bottled water.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pearl Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 100,000 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 2 to 3 for adults and USD 2 to 3 for children
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Satellite channels

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Handrails in stairways (32 inches high)
  • Low-height desk (40 inches high)
  • Roll-in shower (40 inches wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • On a lake

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Cleaning products are eco-friendly
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8:00 AM - 5:30 PM)
Guests will receive an access code
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Zalo mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of USD 1000000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 3 for adults, and USD 2 to 3 for children
  • Airport shuttle fee: USD 420000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 100000 per night (328 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.

Property is also known as

Central Westlake Residence 2 - By Pegasy Group Hanoi
Central Westlake Residence 2 - By Pegasy Group Aparthotel
Central Westlake Residence 2 - By Pegasy Group Aparthotel Hanoi

Frequently asked questions

Is free cancellation available at Central Westlake Residence 2 - By Pegasy Group?

Central Westlake Residence 2 - By Pegasy Group provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Central Westlake Residence 2 - By Pegasy Group?

This aparthotel is situated in Tay Ho within a short 4-minute walk of West Lake and also 11 minutes on foot from Ho Tay Water Park. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Will I be able to park at Central Westlake Residence 2 - By Pegasy Group?

Yes, uncovered self parking is offered for free at the aparthotel.

Is there a spa at Central Westlake Residence 2 - By Pegasy Group?

Pearl Spa is the aparthotel's spa and services include Swedish massages, sports massages, couples treatments, and aromatherapy.

Does Central Westlake Residence 2 - By Pegasy Group include a casino at the property?

No, Central Westlake Residence 2 - By Pegasy Group doesn't have a casino.

Will I find an indoor pool at Central Westlake Residence 2 - By Pegasy Group?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Central Westlake Residence 2 - By Pegasy Group?

Amenities that appeal to couples at this lakeside aparthotel include premium bedding, a rainfall showerhead, and a kitchen.

Does Central Westlake Residence 2 - By Pegasy Group have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Central Westlake Residence 2 - By Pegasy Group have a restaurant that serves breakfast?

Central Westlake Residence 2 - By Pegasy Group offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Central Westlake Residence 2 - By Pegasy Group allow pets to stay free of charge?

No, pets and service animals aren't allowed at Central Westlake Residence 2 - By Pegasy Group.

Does Central Westlake Residence 2 - By Pegasy Group have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from Central Westlake Residence 2 - By Pegasy Group?

The closest major airport to Central Westlake Residence 2 - By Pegasy Group is Noi Bai Intl. Airport (HAN), which is 12.6 mi away (25 minutes by car).

Can I book a room with a balcony at Central Westlake Residence 2 - By Pegasy Group?

Yes, some apartments at Central Westlake Residence 2 - By Pegasy Group offer a balcony and may feature city views.

Central Westlake Residence 2 - By Pegasy Group Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.0/10

Cleanliness

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Tayeb

Stayed 3 nights in Feb 2025

10/10 Excellent

Reshandran

Liked: Cleanliness, property conditions & facilities
Host was good
Stayed 1 night in Dec 2024

8/10 Good

Vico

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Definitely will come back
Stayed 10 nights in Nov 2024

8/10 Good

Vico

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely co back, very nice location
Stayed 6 nights in Nov 2024

8/10 Good

Siew Hon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s near to Lotte Mall
Stayed 4 nights in Oct 2024

6/10 Okay

Vico

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Housekeeping should do more often and cleaner, stationary need to be top up. Did ran out of toilet paper for a few times and we need to get it ourselves on 7th floor
Stayed 15 nights in Jul 2024

8/10 Good

Vico

Traveled with partner
Liked: Amenities, property conditions & facilities
Housekeeping part can do better
Stayed 28 nights in Feb 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, property conditions & facilities
This serviced apartment is a hidden gem. If you don't mind being far from Old Quarter, I would definitely recommend to stay there. It this a good sized apartment, with a fully equiped kitchen (counter top burners, fridge and micro wave), a comfortable living room (sofa, big TV, a small dining table and a work desk) and a nice bedroom with a HUGE sliding door/window and a balcony. Also, there is so many storage room everywhere that it won't be ever be a problem, even on long stays, like I did (2 weeks). Overall, the apartment and building are not new and don't have luxury feeling but everything is clean and comfortable. Room service like trash disposal, cleaning and refill of shampoo and shower gel is daily and you can ask the manager if you need a change of beddings and clean towels. The manager always have been quick to reply and quick to help so communication is very good. There are a lot of small restaurants and the bjg Lotte Westlake mall in walking distance so it's easy to find cheap and delicious eating options. Please note that this area is far from Old Quarter so it might be something to consider. I didn't have any trouble moving around town since there are several bus stops nearby so you can basically go anywhere (Old Quarter, the business district, the airportm etc.). Of course, there is also the Grab service. Overall, this is a very good and affordable option for those who want to stay in a quiet, local and beautiful area of Hanoi.
Stayed 12 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is new. All of the provided info are true. Its very suitable for those who want to stay long as it is fully equipped apartments. Highly recommend
Stayed 1 night in Jul 2023

2/10 Terrible

manuel

Traveled with family
Disliked: Cleanliness, room comfort

Astutos con el turista, no alquilaria nunca mas

NOOO recomiendo alquilar con este grupo. Hice una reserva por una semana para ver las fiestas vietnamitas, y pasaron varias cosas que me hicieron sentir engañado: Me contactaron pocos días después sugiriendo que cancelara la reserva “porque hay fiestas” (la razón por la que reservé era ver esas fiestas). Luego dijeron que el estudio había sido pintado y que mejorarian mi reserva, para terminar diciéndome que el edificio estaba completo. Me cambiaron a un lugar cercano, y finalmente me mudaron a un estudio a 20 minutos del lugar que yo quería. El nuevo estudio estaba con mucho polvo, el baño tenía problemas con las tuberías, y no lo habían limpiado bien — había rastros del huésped anterior. Me parece muy lamentable que jueguen con la expectativa de los turistas para dar lo mínimo posible. Si valoras lo que reservas, busca otra opción.
Stayed 5 nights in Aug 2025

10/10 Excellent

T?t Ð?t

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I'm quite meticulous and have stayed in many apartment hotels. The apartment here, with daily cleaning, meets my cleanliness standards. The staff is also very enthusiastic in providing advice and care. Furthermore, the location is excellent, being close to the lake, making it airy and convenient for shopping. The next time I come back, I will book to stay here again.
Stayed 1 night in Aug 2023