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Family Transit 2 Hotel

2.0 star property
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Photo gallery for Family Transit 2 Hotel

Signature Quadruple Room, 2 Queen Beds | Minibar, individually decorated, individually furnished, desk
Exterior
Hallway
Hallway
Breakfast, lunch, dinner served; local cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

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No 17, Main Road South of Dien Xa Village, Noi Bai Ward, Hanoi, 124115
  • Place, Melinh Plaza
    ‪6 min drive‬
  • Place, Thanh Chuong Viet Palace
    ‪16 min drive‬
  • Place, Vantri Golf Club
    ‪18 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪5 min drive‬
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Room options

View all photos for Signature Double Room

Signature Double Room | Minibar, individually decorated, individually furnished, desk

Signature Double Room

7.0 out of 10
Good
(10 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, individually decorated, individually furnished, desk

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Signature Quadruple Room, 2 Queen Beds

Signature Quadruple Room, 2 Queen Beds | Minibar, individually decorated, individually furnished, desk

Signature Quadruple Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room

Minibar, individually decorated, individually furnished, desk

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

About the neighborhood

Hanoi

Located in Soc Son, Family Transit 2 Hotel is 2.4 mi (3.9 km) from Melinh Plaza. This bed & breakfast has 22 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking. It's connected to the airport in central Hanoi and 12.1 mi (19.5 km) from West Lake.
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What's nearby

  • Melinh Plaza - 6 min drive - 2.3 miles
  • Thanh Chuong Viet Palace - 16 min drive - 7.3 miles
  • Vantri Golf Club - 18 min drive - 7.1 miles
  • Nhat Tan Bridge - 26 min drive - 15.0 miles
  • BRG Legend Hill Golf Resort - 29 min drive - 9.1 miles

Getting around

  • Ga Thạch Loi Station - 14 min drive
  • Ga Phuc Yen Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 8 min drive

Restaurants

  • ‪Two Tigers - ‬16 min walk
  • ‪Popeyes Louisiana Kitchen - ‬6 min drive
  • ‪Nhà hàng Hải Yến Sóc Sơn - ‬16 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Phở Việt - ‬19 min walk

About this property

Family Transit 2 Hotel

Renovated in 2026, Family Transit 2 Hotel offers a rooftop terrace, free WiFi in public areas, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for VND 100000 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and electric kettles are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coffee house

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Built in 2018
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2026

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for VND 150000 per pet (varies based on length of stay), plus a one-time cleaning fee of VND 100000
  • Dogs and cats only
  • Pet weight must not exceed 44 lbs per pet
  • Pets may not be left unsupervised

Children and extra beds

  • Rollaway/extra beds are available for VND 150000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 100000 per vehicle (one-way)
  • Pet fee: VND 150000 per pet (varies based on length of stay) plus VND 100000 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 150000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coffe House Homestay Hanoi
Coffe House Homestay
Family Transit 2 Hotel Hanoi
Family Transit 2 Hotel Bed & breakfast
Family Transit 2 Hotel Bed & breakfast Hanoi

Frequently asked questions

What is there to do within easy reach of Family Transit 2 Hotel?

This bed & breakfast is situated in Soc Son, close to Melinh Plaza, Thanh Chuong Viet Palace, and Vantri Golf Club.

Is parking available on site at Family Transit 2 Hotel?

Yes, self parking is offered for free at the bed & breakfast.

Does Family Transit 2 Hotel include a casino on the premises?

No, Family Transit 2 Hotel doesn't have a casino.

Is there an indoor pool at Family Transit 2 Hotel?

No, there is no indoor pool at this bed & breakfast.

What amenities will couples enjoy at Family Transit 2 Hotel?

Amenities that appeal to couples at this bed u0026 breakfast include a late night room service menu, a minibar, and a rainfall showerhead.

Are there hot tubs at Family Transit 2 Hotel?

No, there isn't a spa tub at this bed & breakfast.

Does Family Transit 2 Hotel have a restaurant that serves breakfast?

Yes, Family Transit 2 Hotel serves breakfast for a surcharge at Coffee house.

Does Family Transit 2 Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Family Transit 2 Hotel for a fee of VND 150000 per pet, per night.

Does Family Transit 2 Hotel have connecting rooms?

No, this bed & breakfast doesn't feature connecting guestrooms.

Where is the closest airport to Family Transit 2 Hotel?

The closest major airport to Family Transit 2 Hotel is Noi Bai Intl. Airport (HAN), which is 2.5 mi away (8 minutes by car).

Can I book a room with a balcony at Family Transit 2 Hotel?

No, there aren't any guestrooms with balconies at Family Transit 2 Hotel.

Family Transit 2 Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 111 reviews
Rating 8 - Good. 30 out of 111 reviews
Rating 6 - Okay. 19 out of 111 reviews
Rating 4 - Poor. 7 out of 111 reviews
Rating 2 - Terrible. 11 out of 111 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

wayne

Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Catherine, Athol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2025

6/10 Okay

Rylan

Disliked: Cleanliness, amenities
Would have been nice to be told before hand the place was undergoing renovations, woke me up at 5 am with power tools
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go go go.

As always a lovely stay in a truly local friendly small hotel. Not the first time staying there and won't be the last
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The nicest hotel in Hanoi. Lovely people and hot.

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Decent enough to pass out after a long haul flight for a solo traveler.
Stayed 1 night in May 2024

8/10 Good

padma

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very polite and helpful , stayed up for me, room was large, great hot water, . would be nice to have a coffee available , maybe for purchase even, for early am departures. There is NO elevator, so could only take the small bag upstairs, worked out for me, but for others maybe will mean opening suitcase and repacking. The owner herself drove me to the airport as part of transport, very kind . For the price, and proximity to the airport, very good value and idea. I liked my stay
Stayed 1 night in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, amenities
Very close to the airport. Clean and spacious rooms. Good service at the front desk.
Stayed 3 nights in Apr 2024

6/10 Okay

Angel Osvaldo

Liked: Cleanliness
Location it said 500 mts from airport but it more than that
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Overcharging, rude staff, incompetent management

First off, I was overcharged for a shuttle. The message from the hotel says one price for a 4-seater, but they charged me another. I even asked for a 7-seater and they said they would send it, but they sent a 4-seater and charged me for a 7-seater. Second, the hotel page says they are pet friendly. They complained about my dog and tried to charge me additional fees not listed anywhere while booking. Third, the staff were very rude about my bags, and very rude when I followed up about the overcharging. Finally the room itself was filthy, the bottoms of my feet turned black. I kept my dog in her kennel as requested but the room was dirty already. Stay far away. There are no benefits, only mismanagement and scamming.
Stayed 1 night in Mar 2024

2/10 Terrible

Kim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Few issues….Very weak WiFi. Had to stop and start several times - start with weak signal then next to nothing few minutes later. Asked for a taxi the night before for 5:30am next morning and the front desk insisted I prepay. Next morning the taxi was late 10 minutes then she kept saying 5 min more etc. Taxi arrived 20 min late. Felt like she knew it would be late but not being honest.

4/10 Poor

Evan

They overbooked themselves and sent us to another hotel. It's just a bed by the airport, so if that's all you need then go for it.
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James, Napanee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

8/10 Good

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities

Great for an overnight before flight

We arrived at 8pm and left the next day at 9am. This was perfect for an inexpensive, very clean room close to the airport. Definitely no frills, but the room was nicely decorated. Bed was a bit hard for our taste. Not too much around the area. Perfect for us as we just needed a place to sleep. Can recommend.
Stayed 1 night in Mar 2024

4/10 Poor

Ahdi

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I got to wait for more than 30 minutes to check in and check out since there was no receptionist apart from that it’s ok for the price.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for pre airport chill out

Perfect place to relax and base yourself before the airport. They do nice food downstairs, the owner will give you a lift to the airport at whatever time for a really good rate. Had a good night sleep beforehand. Couldn’t get TV to work but not an issue and sure they would’ve sorted it if we asked! Lovely staff and perfect for a good sleep before the airport - would use again.
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Slightly remote area, however it was safe and the owner was very friendly and accommodating! We stayed close to the airport for a mid morning flight! Water was hot, room was clean and the breakfast scrumptious!
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to airport!

My husband and I arrived 3am in the morning and wanted a hotel close to the airport to sleep and then wake up fresh to explore Hanoi. This hotel was absolutely perfect for it. We also had the pleasure of getting picked up by the hotel owner the drive the 5 minutes to the hotel. Nice beds and great price. We were also treated a really nice scrambled egg sandwich for breakfast and then offered a taxi into central cheaper then Grab. Amazing family hotel and really recommend!
Stayed 1 night in Dec 2023

6/10 Okay

Linh

Liked: Staff & service
Just okay for layover
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2023

10/10 Excellent

Cindy, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unscheduled overnight stay so we wanted to be close to the airport. The staff were excellent and arranged pick up and drop off at the airport. It’s a small and unassuming property but was clean, comfortable and had everything we needed. I recommend this property.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Excellent value for money hotel. No problems and very friendly. And v cheap taxi to airport terminal
Stayed 1 night in Nov 2023

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I had to pay even for a couple of pages of photocopy. Given the fact hat I stayed only for a few hours, it would have been nice to see some comforting gestures. The couple are running the hotel are nice but from an overall perspective it’s disappointing. There is no hot water flask for making tea and coffee
Stayed 1 night in Oct 2023

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