Family Holiday Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Family Holiday Hotel

Lobby
Laundry room
Egyptian cotton sheets, premium bedding, down comforters
Balcony
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000
  • Place, Hoan Kiem Lake
    โ€ช2 min walkโ€ฌ
  • Place, Hanoi Old Town Night Market
    โ€ช5 min walkโ€ฌ
  • Place, St. Joseph's Cathedral of Hanoi
    โ€ช5 min walkโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช37 min driveโ€ฌ

Room options

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Deluxe Triple Room, Balcony

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Family Quadruple Room, Balcony

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 2 Large Twin Beds

Family Suite, Balcony

  • 484 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

You may also like

About the neighborhood

Hanoi

Located in Old Quarter, Family Holiday Hotel is within a 5-minute walk of popular attractions such as Hoan Kiem Lake and Hanoi Old Town Night Market. This 21-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's connected to the convention center in central Hanoi and also close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Hang Gai Street - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • โ€ชMet Restaurant - โ€ฌ4 min walk
  • โ€ชGau Coffee & Bakery - โ€ฌ3 min walk
  • โ€ชPizza 4Ps 11B Bแบฃo Khรกnh - โ€ฌ1 min walk
  • โ€ชGC Bar - โ€ฌ1 min walk
  • โ€ชPolite & Co - โ€ฌ1 min walk

About this property

Family Holiday Hotel

Guests of Family Holiday Hotel enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for VND 365000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, a library, and a terrace.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Refrigerators, microwaves, and ovens are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 8 buildings
  • 8 floors
  • Art Deco architecture
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave
  • Minibar
  • Oven
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 235000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 365000 per vehicle (one-way)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: VND 235000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Family Holiday Hotel Hanoi
Family Holiday Hanoi
Family Holiday Hotel Hotel
Family Holiday Hotel Hanoi
Family Holiday Hotel Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Family Holiday Hotel?

Family Holiday Hotel offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Family Holiday Hotel?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Will I be able to park at Family Holiday Hotel?

Yes, self parking is offered for free at the hotel.

Does Family Holiday Hotel include a casino on the premises?

No, Family Holiday Hotel doesn't have a casino.

Will I find an indoor pool at Family Holiday Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Family Holiday Hotel?

Amenities that appeal to couples at this lakeside hotel include 24-hour room service, in-room massages, and a down comforter.

Are there hot tubs at Family Holiday Hotel?

No, this hotel doesn't have a spa tub.

Does Family Holiday Hotel have a restaurant that serves breakfast?

Yes, Family Holiday Hotel serves free buffet breakfast each morning from its restaurant.

Will Family Holiday Hotel allow pets to stay free of charge?

No, pets aren't allowed at Family Holiday Hotel.

Are there connecting rooms at Family Holiday Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Family Holiday Hotel?

The closest major airport to Family Holiday Hotel is Noi Bai Intl. Airport (HAN), which is 16.6 mi away (44 minutes by car).

Can I book a room with a balcony at Family Holiday Hotel?

Yes, some guestrooms at Family Holiday Hotel offer a balcony.

Does Family Holiday Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Family Holiday Hotel.

Family Holiday Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 15 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael A

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not a FAMILY Hotel

This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a cafรฉ. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Very clean and spacious rooms, very helpful service
Stayed 3 nights in Dec 2019

8/10 Good

Sin Yin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic hotel location, food restaurants located around. A nice place for vacation stay.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I donโ€™t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Staff was excellent, extremely accommodating and helpful.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel Hanoi

Stayed here with family. Location is great and staff is super helpful and friendly.
Stayed 2 nights in Dec 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel

Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.
Stayed 5 nights in Dec 2018

8/10 Good

Drew

Liked: Staff & service
Great little hotel close to lake and city attractions. Staff were very friendly and helpful. Room conditions was fine and always clean. Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late. a separate
Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There is no non-smoking room . The bathroom is dirty
Stayed 1 night in Sep 2018

10/10 Excellent

Jack, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

I canโ€™t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries. The hotel was clean and very centrally located. I definitely recommend it.
Stayed 2 nights in Aug 2018

8/10 Good

Khan, Malaysia

Near to town and good hotel

my stay at the hotel was good and happy /Recommended
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at room 202 , spacious room, nice balcony, excellent breakfast, safe area. Recommended for budget family.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

- Perfect location - Friendly & helpful staffs - Comfort & clean room - Tasty breakfast
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ด ํ˜ธํ…”์€ ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜์˜ ์ฝฉ์นดํŽ˜ ๋ฐ 4P ํ•์ž์ง‘ ๊ทผ์ฒ˜์— ์žˆ์Šต๋‹ˆ๋‹ค. ๊นจ๋—ํ•˜๊ณ , ์ง์› ์นœ์ ˆํ•˜๋ฉฐ, ์ ‘๊ทผ์„ฑ์ด ์•„์ฃผ ์ข‹์Šต๋‹ˆ๋‹ค. 1๋…„์ค‘์—์„œ 1์›”๋‹ฌ์ด ๊ฐ€์žฅ ์ถ”์šด๊ธฐ๊ฐ„์ธ๋ฐ, ๋‚œ๋ฐฉ์‹œ์„ค์ด ์—†๊ณ , ๋ฐœ์ฝ”๋‹ˆ์ƒค์‹œ๊ฐ€ ์กฐ๊ธˆ ํ—ˆ์ˆ ํ•ด์„œ, ๊ฐ€๋” ์ถฅ์Šต๋‹ˆ๋‹ค. 12์›”์—๋Š” ๋”ฐ๋œปํ•œ ๋ฌผ์ด ๋‚˜์˜ค์ง€ ์•Š์Šต๋‹ˆ๋‹ค. 1์›”์—๋Š” ๋”ฐ๋œปํ•œ ๋ฌผ์ด ์ž˜ ๋‚˜์˜ต๋‹ˆ๋‹ค. ํ† ์š”์ผ์—๋Š” ๊ทผ์ฒ˜ ์‹๋‹น์˜ ์นดํŽ˜์—์„œ ๋ผ์ด๋ธŒ์ฝ˜์„œํŠธ๊ฐ€ ์žˆ์–ด์„œ ๋ฐค11์‹œ๊นŒ์ง€ ์‹œ๋„๋Ÿฝ์Šต๋‹ˆ๋‹ค. ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜๋Š” ๊ธˆํ† ์ผ์š”์ผ ์ €๋…์—๋Š” ๊ตํ†ต์„ํ†ต์ œํ•˜๊ณ , ์•ผ์‹œ์žฅ์ด ์—ด๋ฆฝ๋‹ˆ๋‹ค. ๊ตฌ๊ฒฝ๊ฑฐ๋ฆฌ๊ฐ€ ๋งŽ์Šต๋‹ˆ๋‹ค. Family Holiday Hotel ์€ ๋น„๊ต์  ์ €๋ ดํ•˜๊ณ  ์ข‹์Šต๋‹ˆ๋‹ค. 1๋…„์ค‘์—์„œ 1์›”๋‹ฌ๋งŒ ์ถ”์šด๊ฒƒ์„ ๊ฐ์•ˆํ•˜์‹œ๋ฉด ๋‚˜๋จธ์ง€ 11๊ฐœ์›”์€ ์ด์šฉํ•˜๊ธฐ ์•„์ฃผ ์ข‹์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ , ์—˜๋ฆฌ๋ฒ ์ดํ„ฐ์žˆ์Šต๋‹ˆ๋‹ค. ์ €ํฌ ๊ฐ€์กฑ๋“ค์€ ์•„์ฃผ ์ž˜ ์ด์šฉํ•˜๊ณ , ํŽธํžˆ ์‰ฌ์—ˆ๋‹ค๊ฐ€ ๊ฐ‘๋‹ˆ๋‹ค. ๋‹ค์Œ์—๋„ ๋‹น์—ฐํžˆ ์ด์šฉํ•  ๊ฒƒ ์ž…๋‹ˆ๋‹ค.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Nov 2019

8/10 Good

stรฉphane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent emplacement pour visite de la vielle ville .
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ํŒจ๋ฐ€๋ฆฌ ํ™€๋ฆฌ๋ฐ์ด ํ˜ธํ…” ์ด์šฉํ›„๊ธฐ

์ˆ™์†Œ ์œ„์น˜๋Š” ๊ต‰์žฅํžˆ ์ข‹์Šต๋‹ˆ๋‹ค~ ํ˜ธ์•ˆ๋ผ์—  ์œ„์ชฝ ๊ด‘์žฅ? ์•ผ์‹œ์žฅ ์ž…๊ตฌ๋ž‘ ๋„๋ณด 1๋ถ„ ๊ฑฐ๋ฆฌ์—ฌ์„œ ์œ„์น˜๊ฐ€ ์•„์ฃผ ์ข‹์•„์š”~~ ์˜†์— ํŽธ์˜์ ๋„ ์žˆ๊ตฌ์š”! ์ƒˆ๋ฒฝ ์ฒดํฌ์ธ ๊ฐ€๋Šฅํ•˜๊ตฌ์š”(์ง์›๋ถ„์ด ๋กœ๋น„ ์†ŒํŒŒ์—์„œ ์ฃผ๋ฌด์‹œ๊ณ  ๊ณ„์‹œ๋”๊ตฐ์š”) ์นœ์ ˆํ•ฉ๋‹ˆ๋‹ค~~ ์ œ ๊ธฐ์ค€์—” ๋ฐฉ ํฌ๊ธฐ๋Š” ๊ทธ๋ฆฌ ๋„“์ง€๋„, ์ข์ง€๋„ ์•Š์€ ์ ๋‹นํ•œ ํฌ๊ธฐ์˜€๊ตฌ์š”~ ์ฒญ๊ฒฐ๋„๋Š” ๊ดœ์ฐฎ์•˜์–ด์š”! ๊ทผ์ฒ˜ ๋น„์Šทํ•œ ๊ฐ€๊ฒฉ๋Œ€์˜ ํ˜ธํ…”๋“ค ํ›„๊ธฐ๋ฅผ ๋ดค์„๋•Œ, ๊ฐœ๋ฏธ๊ฐ€ ๋‚˜์˜จ๋‹ค,๋ฒŒ๋ ˆ๊ฐ€ ๋‚˜์˜จ๋‹ค ๋“ฑ๋“ฑ์„ ๋ดค์—ˆ๋Š”๋ฐ ์—ฌ๊ธด ์•ˆ๊ทธ๋ž˜์„œ ์ข‹์•˜์–ด์š” ์‹œ์„ค์€ ๋‚ก์•˜๋Š”๋ฐ, ๋‚˜๋ฆ„ ๊นจ๋—ํ•˜๋”๋ผ๊ตฌ์š” (๋ณด์‹ฌ ์•„์‹ค๊ฑฐ์—์š”~๋‚ก์•˜๋Š”๋ฐ ๊นจ๋—ํ•˜๋‹ค๋Š” ๊ฒƒ์„์š”) ๋˜ ์ข‹์•˜๋˜ ์ ์€ ์ƒค์›Œ๊ธฐ ์ˆ˜์••์ด ๊ฐ•ํ•ด์„œ ์ข‹์•˜์–ด์š”~ ๋Œ€์‹  ์ฐฝ๋ฌธ์ด ์—†์–ด์„œ ๋ฐ–์˜ ์ƒํ™ฉ์ด ์–ด๋–ค์ง€ ๋ชฐ๋ผ์„œ ๊ทธ๊ฒŒ ์กฐ๊ธˆ ๋ถˆํŽธํ–ˆ๋„ค์š”~~ ๊ทธ๋Ÿฌ๋‚˜ ์ข‹์•˜๋˜ ์ ์€ ๊ทธ๋ž˜์„œ์ธ์ง€ ์†Œ์Œ์ด ์—†์—ˆ์–ด์š”! ์˜คํ† ๋ฐ”์ด ์†Œ๋ฆฌ, ๋‹ญ ์šธ์Œ์†Œ๋ฆฌ ๊ฐ™์€๊ฑด ์•ˆ๋“ค๋ ธ์–ด์š”~~ ๋งŒ์•ฝ ๋‹ค์‹œ ํ•˜๋…ธ์ด์— ์˜จ๋‹ค๋ฉด, ๋‹ค์Œ์—๋„ ๋˜ ์ด์šฉํ•  ๊ฒƒ ๊ฐ™์•„์š”!
Stayed 2 nights in Dec 2018

10/10 Excellent

Dongju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ง์›์ด ์นœ์ ˆํ•œ ํ˜ธํ…”

์ง์›์ด ๋ฌด์ฒ™ ์นœ์ ˆํ•˜๊ณ  ์˜์–ด๊ฐ€ ์œ ์ฐฝํ•จ ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜์—์„œ ๊ฐ€๊นŒ์›Œ ์ด๋™์ด ํŽธ๋ฆฌํ•จ ์•„์นจ ์กฐ์‹์ด ๋Œ€์ฒด๋กœ ๋ง›๋‚œ ํŽธ
Stayed 3 nights in Nov 2018

8/10 Good

Chun Yi

Good hotel

Good location Good service
Stayed 1 night in Sep 2018

8/10 Good

Chun Yi

Good hotel

Good location Friendly crews
Stayed 1 night in Sep 2018