Eternity Hanoi Hotel

3.5 star property
Hotel with a restaurant, near Hoan Kiem Lake

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Photo gallery for Eternity Hanoi Hotel

Grand View Suite | Minibar, in-room safe, individually furnished, desk
Breakfast buffet
Lobby
Front of property - evening/night
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
32 Yet Kieu Street, Hoan Kiem, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hoan Kiem Lake
    ‪13 min walk‬
  • Hanoi Old Town Night Market
    ‪20 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

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Room options

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite, City View

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Grand View Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Double Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hanoi

Located in Hoan Kiem within a short walk of St. Joseph's Cathedral of Hanoi, Eternity Hanoi Hotel is within a mile (2 km) of other popular sights such as Hoan Kiem Lake. This 28-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Train Street - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles
  • Hoan Kiem Lake - 13 min walk - 0.7 miles
  • Hanoi Opera House - 18 min walk - 1.0 mile
  • Hanoi Old Town Night Market - 20 min walk - 1.1 miles

Getting around

  • Hanoi Railway Station - 4 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Bami Bread - ‬2 min walk
  • ‪Minh Ký Dimsum & Noodles 44 Phan Bội Châu - ‬3 min walk
  • ‪Porevol Coffee - ‬1 min walk
  • ‪Duy Anh - Mỳ Vằn Thắn Hủ Tíu Sủi Cảo - ‬2 min walk
  • ‪Bánh mì Hội An - ‬3 min walk

About this property

Eternity Hanoi Hotel

Hotel with a restaurant, near Hoan Kiem Lake
Guests of Eternity Hanoi Hotel enjoy features like karaoke, free WiFi in public areas, and a computer station. If you drive, self parking is VND 130000 per day, or you can take advantage of the airport shuttle (available 24 hours) for VND 400000 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other amenities include refrigerators, minibars, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (VND 130,000 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • E-Bar

Things to do

  • Bicycle rentals
  • Karaoke
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 600000
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: VND 500000 per stay for guests under 10 years old

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Self parking fee: VND 130000 per day
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Eternity Hanoi Hotel?

Eternity Hanoi Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do near Eternity Hanoi Hotel?

This hotel is situated in Hoan Kiem within a short 16-minute walk of Hoan Kiem Lake and also 14 minutes on foot from St. Joseph's Cathedral of Hanoi. You'll also find Hanoi Opera House and Ho Chi Minh Mausoleum within a short drive.

Is there parking available at Eternity Hanoi Hotel?

Yes, parking is offered for VND 130,000 per day.

Does Eternity Hanoi Hotel have a casino on the premises?

No, Eternity Hanoi Hotel doesn't have a casino.

Will I find an indoor pool at Eternity Hanoi Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Eternity Hanoi Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a bar.

Does Eternity Hanoi Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Eternity Hanoi Hotel feature a restaurant that includes a breakfast menu?

Yes, Eternity Hanoi Hotel serves breakfast for a surcharge at E-Bar.

Will Eternity Hanoi Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Eternity Hanoi Hotel.

Does Eternity Hanoi Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Eternity Hanoi Hotel?

The closest major airport to Eternity Hanoi Hotel is Noi Bai Intl. Airport (HAN), which is 16.2 mi away (42 minutes by car).

Are there rooms with balconies at Eternity Hanoi Hotel?

No, there aren't any guestrooms with balconies at Eternity Hanoi Hotel.

Eternity Hanoi Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 21 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thu Lan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy due to construction otherwise overall good hotel near train station. Staff is very respectful and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

HOANG DIEM CHAU

Liked: Cleanliness, staff & service
The hotel was a bit tired, but the staff was helpful and they offered a good variety of breakfast choices. The location is very great. You can walk to lots of attractions.
Stayed 3 nights in Mar 2025

6/10 Okay

Ngteefong Charles, Calgary

Traveled with partner
Liked: Staff & service
location is good if you are taking a train to other cities, road construction nearby, ..
Stayed 2 nights in Feb 2025

6/10 Okay

Mridula

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was a very strong sewerage smell in the property. It is an old building. The staff did their best to make rooms comfortable. Breakfast was below average. It was not vegetarian friendly.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Close to train station

I thought the Motel was fine, but some of the furniture was showing age and saw major stain in corridor. Worth staying, but due for a Reno.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving

The room was in very poor condition. Torn sheets, broken door, hole in the floor covered over by stained carpet, mildew on bathroom and closet walls, etc.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, good breakfast. They gave us a$15 driver to the airport, who showed up on time. Room was simple, but comfortable. They carried our bags to our room for us. We had to use the showerhead detached from the wall because it was broken. Qtip box was empty when we arrived.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i'm not sure how this hotel got almost 4 stars. The building is old and the carpets are dirty everywhere. The standard rooms have no windows and they stink. When I arrived they had to change my room twice because of the odour smell. The last room was an upgraded superior room with windows. but the carpets were still dirty and the cable TV wasn't working. Also the breakfast is horrible. But the staff are friendly and helpful
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
This hotel is located in a more quiet area but still within a 20 minute walk of the old town centre area. It was a perfectly fine hotel but it wasn’t great - to be honest, I don’t feel the photos on Expedia accurately reflected the condition of the property. There were quite a few stains on the carpet and the air conditioning didn’t work basically at all so we were very hot in the night. Otherwise, the bathroom was nice with a hot shower and the staff were very friendly and helpful. The breakfast was alright too.
Stayed 2 nights in Dec 2018

6/10 Okay

PEK HUE

Different room

The actual room is different from the site
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Cameron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Fine place for a few nights

The hotel staff was very friendly. They were helpful and held our bags at checkout because we had a late train. The room was small and the bathroom was not very private, both the toilet and shower had clear glass doors adjacent to the bed. We had some issues with the hot water in our shower. The water to the hotel was shut off without notice twice for several hours. The area is much quieter than the old quarter and is a very quick walk to the train station. The kitchen was located amongst the guest rooms so every morning the room smelled very strongly of cooking food. Often when the AC was on the room would smell strongly of cigarette smoke. Breakfast was only fresh if you went right when it was put out at 7am and there was often very little remaining by 8:30-9am. Overall it was a fine hotel for a few nights.
Stayed 5 nights in Dec 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got an inside room with no window. This was the perfect solution to be able to sleep without any traffic noise. Comfortable soft bed. Breakfast a bit limited.
Stayed 2 nights in Oct 2018

6/10 Okay

Tracey

Liked: Cleanliness, staff & service

Fairly good stay

Staff was really friendly and helpful. The room was ok. The neighborhood was really non welcoming.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Close to train station which is where our airport bus 87 dropped us off. Close enough to old quarter. Hotel had basic amenities. AC worked wonderfully. Breakfast was good. Room was tight.
Stayed 1 night in Jul 2018

8/10 Good

Chih-Ling

Liked: Cleanliness, room comfort

8/10 Good

M, Tokyo, Japan

Liked: Cleanliness, staff & service

Make sure to check whether the room has a heater

Stayed here for 3 nights. Rooms are not small but a bit cold. Unfortunately, the hotel didn't have enough heaters in stock so I only got a heater on the last night. Better check with the staff whether your room is equipped with a heater in advance. Winters are short and not very cold but due to the humidity, it feels a bit cold. It should be fine in the summer.
Stayed 3 nights in Feb 2018

8/10 Good

Lok

Liked: Staff & service
Stayed 4 nights in Feb 2018

6/10 Okay

Su

Liked: Cleanliness, staff & service
Good staff & great info for Halong 1 day Trip & nearby restaurants & building
Stayed 1 night in Dec 2017

6/10 Okay

Matija, London

Liked: Staff & service

Decent hotel

The hotel was decent enough for a 1 night stay, but a longer stay would have not been pleasant. The rooms were very damp and sheet dirty / stained. The staff, on the other hand, was superb and extremely helpful.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel by train station.

This is not old town, but if you want to be by the train station or the hanoi hilton, then stay here.

10/10 Excellent

Daniel S, NZ, Matamata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot fault the place

Hotel was excellent, room was clean and staff were very helpful. The breakfast was above expectations . I would certainly stay there again without hesitation. They booked our night train for us and let us store our bags for the day including our friends bag who didnt stay at the hotel, they even greated us with water when we came back to pick up our bags. Best place i have stayed in Vietnam. Short walk to the train station. And only about 15 min walk to the old quarter. 10/10. Upgraded us on arrival aswell.

8/10 Good

Chung Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, 5 minutes from train station

Found this hotel at very last minute because we had to check out from the previous hotel at noon and wanted a place to stay and take shower before our 12hrs night train to Hue. Staff was very friendly and gave us a free upgrade since we were not going to stay overnight. Room was clean but hot water were little weak, but did had a good nap before the hard sleep overnight train though. For this price it worked perfectly for our purpose, it was just 5 min walk from train station and there were many local food to choose just around the corner. Highly recommended for traveller that looking for a place to take some rest and shower before catching the night train.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near Hanoi train station

We needed a place for one night near the train station. It was fine for us. No problems.