Diamond Westlake Suites in Hanoi | Hotel Rates & Reviews on Orbitz

Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom and a dining area. An LCD TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a fireplace, and a coffee maker.

Property features

Diamond Westlake Suites features an outdoor pool, a children's pool, and a fitness center. There's free parking, and an airport shuttle (available 24 hours) for VND 800000 per vehicle one way. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury aparthotel include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Studio apartment

King 1 | Sleeps 2

$58* Per night/room Dec 2 - Dec 3

Apartment, 1 Bedroom

Full 1 | Sleeps 2

Apartment, 2 Bedrooms

King 1 | Sleeps 4

1BR Free upgrade - 1 King Bed and 1 Single Bed

King 1 | Sleeps 4

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Check-in: 2 PM
Check-out: noon
Minimum check-in age: 18

Special Check-in Details

24-hour airport transportation is available on request. Fees may apply. Guests must make arrangements in advance by contacting the property.

Payment types

Kids + Beds

One child stays free when using existing bedding
Free cribs/infant beds are available

Pets

This property doesn't allow pets or service animals

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, JCB International, Mastercard, and Visa.
This aparthotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details 72 hours prior to arrival, using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Parking has height restrictions.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: VND 250000 for adults and VND 150000 for children (approximately)
Airport shuttle fee: VND 800000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

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100.0% based on 200 reviews

TripAdvisor Traveler Rating

Value

Cleanliness

Service

Recent guest reviews

Stayed here for a night during a stopover between two international flights. The hotel arranged a driver to pick up and drop off, and they were on time with good signage and were very helpful. The breakfast buffet was good - clean and tasty. But the ramp to the elevator in the main lobby building was very steep and narrow, so we had to push our kids' stroller very carefully. We stayed in a two bedroom suite that was spacious and well furnished. The swimming pool was large and clean. The kids indoor play room was a nice touch and was very convenient. All the staff members were very nice and courteous. There was this lingering smell of floor cleaning agents used to clean the floor (or possibly some off-gassing from the wooden floor), which gave me a headache. I'll recommend them to fix this odor issue. Otherwise, I'd recommend this place. I don't want to take a chance and stay here again and get another headache until other reviews indicate that this issue has been resolved. Perhaps they would be better off using tile floors rather than wooden floors.

Our family of 4 visited this resort at the end of our 2 week trip to Vietnam. It was a wonderful place. Quiet. Clean. Big pool! Breakfast was delicious each day. About a 20 minute drive from Old Quarter though.

Stayed here two nights ago in a large, clean, 2 bedroom apartment. It is a very large complex and feels very secure with strong security presence. Whilst this makes you feel safe you do need to get a security guard to open the side gate for you to walk around lake and nearby shops and restaurants. Service is good and certainly efficient without being particularly warm. The hotel itself is a bit tired which I’m sure no one would deny however the appliances work adequately. I don’t think this is the spot if you want to be pampered but if you are like us don’t spend much time in the room anyway and just want somewhere to sleep and have a coffee on the balcony overlooking the lake then it’s perfect. For families there is a water park close by which is only $7pp and my wife and son just loved it to help beat the heat!

Nice place to stay in Hanoi neer to West Lake. Comfortable appartment with kitchen and living room. Air condition very necessary at temperatures of Juni. Excelent international break fast. Good to have a large swimming pool.

Withing the Busy streets of Hanoi I found this place away from traffic but middle of Main Hanoi City, very decent place. On the banks of West Lake and you can reach to the near by places or Market quickly. Very peaceful and suitable for Family with kids. they have a nice garden and pool area to hang around.

The accommodation was good and suitable. For one person and only two nights, a room with two bedrooms, two baths, and kitchen was a bit overworked, but if you stayed longer .... The location of the hotel is good, unfortunately I did not use the other services. The welcome was very friendly and also the support during the stay.

A wonderful free breakfast daily, Service desk exceptional for outside of city trips and local services, Free transportation to many in city tourist places and a wonderful safe family feel to resort. Security is exceptional, will return here.

We recently stayed here for a family holiday for 4 nights and were happy with the accommodation. Although it is approx a 20min drive from old quarter, it made up for that with a spacious 2 bedroom unit, and great grounds that included a large swimming pool and big playground. Only down side was the restaurant options just outside of the hotel. We found that they were all more expensive, international eateries, and we would have been happier with local foods. All in all we would happily stay here again.

Spacious rooms. Quiet haven from motorcycle hustle bustle. Fast WiFi. Indoor and outdoor pool. Good breakfast. Friendly staff. Comfortable beds. Basic grocery store. 10 min walk to restaurants and shopping centre.

Despite the feeling we sometimes had of being in a closed "compound", the rooms and suites were very comfortable, fully furnished including the kitchen, living room etc. Staff was friendly and helpful, willing to accommodate our needs. Nice spacious pool. Location-a bit out of town, but fine for us as we wanted near the Chabad House.

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Diamond Westlake Suites

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Studio apartment

Apartment, 1 Bedroom

Apartment, 2 Bedrooms

1BR Free upgrade - 1 King Bed and 1 Single Bed

Reviews from Trip Advisor

100.0% of guests recommend this hotel

Diamond Westlake Suites

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

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