Crowne Plaza West Hanoi Residences

5.0 star property
Luxury hotel with 2 restaurants connected to the convention center in Hanoi

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2 restaurants, breakfast, lunch, dinner served; international cuisine
Suite, 4 Bedrooms, Non Smoking (Penthouse) | Minibar, desk, laptop workspace, soundproofing
City view
Lobby
Studio, 1 King Bed, Non Smoking | Minibar, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Kitchen
  • Pool
  • Parking included
  • Spa

Explore the area

View in a map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000
  • Place, My Dinh National Stadium
    ‪10 min walk‬
  • Place, Vietnam National Convention Center
    ‪5 min drive‬
  • Place, Hoan Kiem Lake
    ‪13 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

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About the neighborhood

Hanoi

Located in Mỹ Đình within a short walk of My Dinh National Stadium, Crowne Plaza West Hanoi Residences is within 2 miles (3 km) of other popular sights such as The Garden Shopping Center. This 131-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Hanoi and also close to Vietnam National Convention Center and Bao Son Paradise Park.

What's nearby

  • My Dinh National Stadium - 10 min walk - 0.6 miles
  • Keangnam Landmark Tower 72 - 3 min drive - 1.4 miles
  • Vietnam National Convention Center - 5 min drive - 2.3 miles
  • Ho Chi Minh Mausoleum - 10 min drive - 5.3 miles
  • Hoan Kiem Lake - 13 min drive - 6.4 miles

Getting around

  • Hanoi Yen Vien Station - 20 min drive
  • Ga Hà Đông Station - 30 min drive
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Cowboy Texas - ‬4 min walk
  • ‪Trung Long Coffee - ‬6 min walk
  • ‪Pho Bat Da Thuy Moc - ‬3 min walk
  • ‪Highlands coffee - ‬2 min walk
  • ‪Vit34 - ‬9 min walk

About this property

Crowne Plaza West Hanoi Residences

Luxury hotel with 2 restaurants connected to the convention center in Hanoi
Guests of Crowne Plaza West Hanoi Residences enjoy a full-service spa, an outdoor pool, and a 24-hour gym. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect WiFi, wired internet, and LCD TVs with satellite channels and DVD players. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchens, washers/dryers, and iPod docks are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lotus spa has 12 treatment rooms and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (VND 0.01 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 485,000 for adults and VND 240,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barista
  • Barista Outdoor
  • Lackah
  • Little Korea
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9,688 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Built in 2011
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 5 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 1031415.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 485000 for adults and VND 240000 for children
  • Fee for in-room wireless internet: VND 0.01 per day (rates may vary)
  • Fee for in-room wired internet: VND 0.01 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: VND 1031415.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Crowne Plaza Hanoi West
Crowne Plaza Residences
Crowne Plaza Residences Aparthotel Hanoi West
Crowne Plaza West Hanoi Residences
Crowne Plaza West Hanoi Residences Aparthotel
Crowne Plaza Residences Aparthotel
Crowne Plaza West Hanoi Residences Hotel
Crowne Plaza West Hanoi Residences Hanoi
Crowne Plaza West Hanoi Residences Hotel Hanoi

Frequently asked questions

What's there to do close to Crowne Plaza West Hanoi Residences?

This hotel is situated in Mỹ Đình within a short 12-minute walk of My Dinh National Stadium and also 7 minutes on foot from Hanoi Indoor Games Gymnasium. You'll also find West Lake and Indochina Plaza Ha Noi within a short drive.

Is parking available on site at Crowne Plaza West Hanoi Residences?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Crowne Plaza West Hanoi Residences?

Lotus spa is the hotel's spa and services include Thai massages, Swedish massages, hydrotherapy, and aromatherapy.

Does Crowne Plaza West Hanoi Residences feature a casino at the property?

No, Crowne Plaza West Hanoi Residences doesn't have a casino.

Is there an indoor pool at Crowne Plaza West Hanoi Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Crowne Plaza West Hanoi Residences?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Crowne Plaza West Hanoi Residences have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza West Hanoi Residences feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza West Hanoi Residences has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza West Hanoi Residences allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza West Hanoi Residences though service animals are welcome.

Does Crowne Plaza West Hanoi Residences have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Crowne Plaza West Hanoi Residences?

The closest major airport to Crowne Plaza West Hanoi Residences is Noi Bai Intl. Airport (HAN), which is 18.2 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza West Hanoi Residences?

No, at Crowne Plaza West Hanoi Residences, there aren't any guestrooms that list a balcony.

Does Crowne Plaza West Hanoi Residences host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza West Hanoi Residences.