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Aparthotel

Crescendo Urban Stay

4.0 star property

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Photo gallery for Crescendo Urban Stay

Front of property
1 bedroom, premium bedding, pillowtop beds, individually decorated
1 bedroom, premium bedding, pillowtop beds, individually decorated
Executive Apartment | 1 bedroom, premium bedding, pillowtop beds, individually decorated
Executive Apartment | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
339 Au Co street, Tay Ho district, Hanoi, Hanoi, 100000
  • Place, West Lake
    ‪5 min walk‬
  • Place, Ho Tay Water Park
    ‪8 min walk‬
  • Place, Trinh Cong Son Walking Street
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Apartment

1 bedroom, premium bedding, pillowtop beds, individually decorated

Deluxe Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment

1 bedroom, premium bedding, pillowtop beds, individually decorated

Elite Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment

1 bedroom, premium bedding, pillowtop beds, individually decorated

Exclusive Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Executive Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Apartment

Grand Apartment | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Grand Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment

1 bedroom, premium bedding, pillowtop beds, individually decorated

Premier Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Apartment

1 bedroom, premium bedding, pillowtop beds, individually decorated

Signature Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment

1 bedroom, premium bedding, pillowtop beds, individually decorated

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

1 bedroom, premium bedding, pillowtop beds, individually decorated

Superior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Tay Ho, Crescendo Urban Stay is a leisurely stroll from sights such as West Lake and Ho Tay Water Park. Each of the 19 rooms at this 4-star aparthotel includes a kitchen, a fireplace, and a balcony.
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What's nearby

  • West Lake - 5 min walk - 0.3 miles
  • Ho Tay Water Park - 8 min walk - 0.5 miles
  • Trinh Cong Son Walking Street - 10 min walk - 0.6 miles
  • Rising Sun Park - 12 min walk - 0.7 miles
  • Lotte Mall Tay Ho - 15 min walk - 0.8 miles

Getting around

  • Ga Co Loa Station - 13 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Bia Hơi Dương Linh Quán - ‬5 min walk
  • ‪Mano - ‬9 min walk
  • ‪Docker's Pub - ‬10 min walk
  • ‪Phương Nguyên Restaurant - ‬10 min walk
  • ‪Anh Hoa Restaurant - ‬7 min walk

About this property

Crescendo Urban Stay

Guests of Crescendo Urban Stay enjoy free WiFi in public areas, a free grocery shopping service, and express check-in. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include express check-out, laundry facilities, and local meal delivery service.
Each apartment is soundproofed and features a kitchen and a balcony, and there's space to spread out with a separate bedroom and a sitting area. A 50-inch Smart TV is available for entertainment, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a washer/dryer, a fireplace, and a fan.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Communal living room
  • Fireplace
  • Separate sitting area

Entertainment

  • 50-inch smart TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free grocery shopping service
  • Guidebooks
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 19 units
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: VND 500000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately VND 80000 for adults and VND 50000 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crescendo Urban Stay Hanoi

Crescendo Urban Stay Aparthotel

Crescendo Urban Stay Aparthotel Hanoi

Frequently asked questions

Is a free cancellation option available at Crescendo Urban Stay?

Crescendo Urban Stay provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crescendo Urban Stay?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Crescendo Urban Stay on May 18, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crescendo Urban Stay?

This aparthotel is situated in Tay Ho within a short 7-minute walk of West Lake and also 12 minutes on foot from Ho Tay Water Park. You'll also find Hoan Kiem Lake and Train Street within a short drive.

Is there parking available at Crescendo Urban Stay?

Yes, valet and self parking are offered for free at the aparthotel. You'll find a garage and max 3 spaces per unit.

Does Crescendo Urban Stay have a casino on the premises?

No, Crescendo Urban Stay doesn't have a casino.

Will I find an indoor pool at Crescendo Urban Stay?

No, there is no indoor pool at this aparthotel.

Is Crescendo Urban Stay a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a fireplace, in-room massages, and a pillow menu.

Are there hot tubs at Crescendo Urban Stay?

No, this aparthotel doesn't have a spa tub.

Does Crescendo Urban Stay feature a restaurant that includes a breakfast menu?

Crescendo Urban Stay offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Crescendo Urban Stay allow pets to stay for free?

No, pets aren't allowed at Crescendo Urban Stay.

Are there connecting rooms at Crescendo Urban Stay?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

How far is the airport from Crescendo Urban Stay?

The closest major airport to Crescendo Urban Stay is Noi Bai Intl. Airport (HAN), which is 11.9 mi away (24 minutes by car).

Are there rooms with balconies at Crescendo Urban Stay?

Yes, every apartment at Crescendo Urban Stay comes with a balcony and some offer city views.

Crescendo Urban Stay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

8.6/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Antonio Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed a peaceful stay, the room was nice and it wasn’t loud or crowded. The staff was helpful and nice. The hotels description wasn’t 100% accurate but only because they’re currently under renovation. All in all, I have no complaints.
Stayed 10 nights in Nov 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Stayed here twice on my trip. The first time I as great, no issues and smooth check in and out. The second time was terrible. We were given a room that had not been cleaned from the previous stay. The replacement room was the same! We had to check the remaining key cards by ourselves to find a clean room. The room we found.. the showerhead was falling off the wall because it's dislodged from it's attachment, very unsafe to shower.
Stayed 1 night in Mar 2025

8/10 Good

Jaromir, Ostrava

Liked: Cleanliness, property conditions & facilities
Noisy street
Stayed 3 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, room comfort

Direct and to the point

The receptionist was clear and communicative from the moment I booked. Offered to send a car at an extra cost and gave me direct check-in instructions.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Was comfortable, clean, and in a good location.
Stayed 8 nights in Nov 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean place. Very modern. Feels like a mini condo. View out of the window was virtually non existent but doesn't matter. Still get lots of natural lighting. There's a chicken or cockatoo that will wake you up at 4am straight through till 8am or so though. And it's off the main road so you'll be hearing cars and bikes throughout the day. Normal if you're used to Vietnam city culture but could be jarring if you're expecting a quiet stay. It's walkable to a few places but at the same time can be slightly awkward for taxis to come through due to side road's size and entrances. There's a washer which is welcomed but no detergent of any kind. A bit odd considering the unit has almost everything else you'd need. Over all it's a great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Goodhand

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely time at this apartment! The staff all made us feel very welcome and gave us recommendations for the local area. Our favourite place we have stayed in Vietnam. Beautiful rooftop. Comfy bed and was quiet enough. It’s close enough to be walking distance to the lake ,feeling like you are in the hustle and bustle! Overall, cannot recommend this apartment enough
Stayed 1 night in Sep 2024

10/10 Excellent

Solius Ingrid

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was probably the best hotel experience I have had during my many solo travels in Asia. The staff, facilities, and amenities were top-notch. Me and my friend were with 2 small kids but they took care of us very well. They made our stay very pleasant ..
Stayed 1 night in Sep 2024

10/10 Excellent

Linh

Its clean!! and TV is smart one, which is plus
Stayed 1 night in May 2024

10/10 Excellent

Kim Tuy?n

Business traveler
Liked: Amenities
The building is new, the apartment is nice, modern and fully furnished. I like this decoration, both of living room and bedroom is bright because of big glass door. I think its best place with that price.
Stayed 1 night in Apr 2024

6/10 Okay

Violette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was lovely, room was lovely, area around the property not so lovely. Road works right outside the hotel making around the hotel very very muddy. Hotel is just off a very busy road so it gets very noisy. There are dogs barking all around at all hours, there was multiple cockerels outside our bedroom window waking us up at 2am and 5am every morning for a week, so no sleep was had. The walls are paper thin and we had a family next to us that insisted on keeping the front door open while their screaming child was awake all night. Other than all that above, there are some restaurants within a 10 minute walk but you have to get a cab into the city as it’s over an hour walk. Towels provided in the room are tiny, not proper bath towels and there aren’t any proper kitchen equipment. No washing powder provided even though there’s a washing machine in every room, nothing to dry your plates after they’ve been washed, cutlery wise - the two of us had 2 forks, 1 spoon and 1 knife between us to eat dinner with some nights (taking turns who used the knife) Would stay closer in the city next time, or request a higher floor to try and get some sleep away from the animals.

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again
Stayed 7 nights in Jan 2024

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am
Stayed 1 night in Jan 2024

2/10 Terrible

Marcela

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas. I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough.
Stayed 5 nights in Nov 2023

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley. This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy. Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however.
Stayed 7 nights in Oct 2023

4/10 Poor

Kwok Keung

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioner is fault. I need ask several times to exchange
Stayed 1 night in Oct 2023

8/10 Good

Mathias

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel liegt leider direkt an einer Schnellstraße ,von Ruhe absolut keine Spur. In der Nähe ist ringsum nichts los, man braucht für alles ein Taxi. Wer sich die Grab App runterläd kann günstig in die City gelangen. Zimmer war ordentlich eingerichtet und geräumig
Stayed 4 nights in Nov 2025

10/10 Excellent

trobor

Stayed 7 nights in Oct 2025

8/10 Good

Agata Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Appartamento pulito ed accogliente, il posto dove si te non è molto piacevole.
Stayed 3 nights in Feb 2025

10/10 Excellent

NOURDINE

Liked: Cleanliness, amenities, property conditions & facilities
A liottle bit noisy because of the road
Stayed 10 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for the money, great location, good food in the rooftop restaurant. All of the staff are very friendly and helpful. Miss Kim was extremely helpful to make sure my stay was perfect! I highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Gute preis Leistung

Das Apartment hat alles was man braucht. Gutes internet.
Stayed 9 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A really nice place to stay about 35 mins (walk) to the centre of Ha Noi. The service was good throughout our stay, where the staff were welcoming and always checked if we needed anything else.
Stayed 1 night in Sep 2024

8/10 Good

sharmaake

Okei for short stay
Stayed 3 nights in Jul 2024