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Bendecir Hotel & Spa

4.0 star property
Hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Bendecir Hotel & Spa

Bar (on property)
Bendecir Suite with City View | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Reception
Outdoor banquet area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
25 Lo Su Street, Hoan Kiem District, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Opera House
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Family Room

  • 355 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Family Room

Executive Family Room | Minibar, in-room safe, desk, laptop workspace

Executive Family Room

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • 8 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Premier Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Minibar, in-room safe, desk, laptop workspace

Family Room, Connecting Rooms

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Bendecir Suite with City View

Bendecir Suite with City View | Minibar, in-room safe, desk, laptop workspace

Bendecir Suite with City View

  • 431 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hanoi

Located in Old Quarter, Bendecir Hotel & Spa is within a 5-minute walk of popular attractions such as Thang Long Water Puppet Theatre and Hoan Kiem Lake. This 60-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • The Old Quarter Gallery - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Bún Riêu - ‬2 min walk
  • ‪Authentic Hotel - ‬2 min walk
  • Bánh xèo Zòn
  • ‪Food Corner - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk

About this property

Bendecir Hotel & Spa

Hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake
Guests of Bendecir Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 400000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bendecir Restaurant
  • Pine & Dine Skybar

Things to do

  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • In a state park

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 10 floors
  • 2 buildings
  • Built in 2018
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hanoi Babylon Garden Hotel
Babylon Garden Hotel
Hanoi Babylon Garden
Babylon Garden
Bendecir Hotel Spa
Babylon Garden Hotel
Babylon Garden Hotel Spa
Bendecir Hotel & Spa Hotel
Bendecir Hotel & Spa Hanoi
Hanoi Babylon Garden Hotel Spa
Bendecir Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Bendecir Hotel & Spa?

Bendecir Hotel & Spa offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do around Bendecir Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Bendecir Hotel & Spa?

Bicycle parking is also available for guests.

Is there a spa available at Bendecir Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, couples treatments, and body wraps.

Does Bendecir Hotel & Spa feature a casino on the premises?

No, Bendecir Hotel & Spa doesn't have a casino.

Is there an indoor pool at Bendecir Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Bendecir Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Bendecir Hotel & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bendecir Hotel & Spa have a restaurant with a breakfast menu?

Yes, Bendecir Hotel & Spa serves breakfast for a surcharge at Bendecir Restaurant.

Does Bendecir Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Bendecir Hotel & Spa.

Does Bendecir Hotel & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Bendecir Hotel & Spa?

The closest major airport to Bendecir Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (38 minutes by car).

Can I book a room with a balcony at Bendecir Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or garden views.

Bendecir Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 350 out of 502 reviews
Rating 8 - Good. 106 out of 502 reviews
Rating 6 - Okay. 30 out of 502 reviews
Rating 4 - Poor. 8 out of 502 reviews
Rating 2 - Terrible. 8 out of 502 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Thank youu
Stayed 4 nights in Apr 2025

8/10 Good

Doret

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Thao

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the lake and shops. Good restaurants and cafes near by. Staff friendly and all speak english. The stay was pleasant.

6/10 Okay

Sean

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not a 4 star hotel, dated, and in need of repair.

This hotel is improperly advertised as a 4 star hotel. If I am being generous, I would give it a 3 star at most. Pros: the rooms are clean and large, and the location is great. Cons: the hotel is extremely dated, it is in need of significant repair, the bathroom had a lot of issues, and there was mold on the ceiling. The toilet seat was broken, you can’t flush toilet paper in the toilet, the bathtub was not fixed to the wall, the shower curtain didn’t fit the bath tub and was in need of change. Overall it was an ok stay but well overpriced for what is being offered. There are much better properties in Hanoi at a much more reasonable price.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kirk, Huntersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazingly nice and helpful, very fluent English and quick to approach and assist you. The breakfast buffet , though limited size, was one of the best breakfasts I’ve had in Asia, even compared to Hyatts and Marriott’s because the chefs have a nice variety of menu creations/ cuisines, eggs made to order not left in a cold tray and some challenging items you don’t normally see for a free Asia buffet (double baked potato is amazing). The hotel is five minute walk to the lake and night market. Bed was soft and pillows plentiful. Also have HBO and the movie channel thats not normal to find in many hotels/ Asian countries. Only disappoint, tried to eat dinner in restaurant Friday and Saturday but no one there eating and dining area was dark, seemed not ready for business so made other dinner plans. Hoped it would be similar experience as breakfast.
Stayed 4 nights in Sep 2024

8/10 Good

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Apr 2024

10/10 Excellent

SOO HWA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first trip to Hanoi, the hotel staffs were very friendly and helpful. Whenever we need any directions for recommendation, the staffs are most willing to help. We felt very homely in the hotel. Everyday we were met with warm smile from every staff be it we enter or leave the hotel. Breakfast was good and was served with personal preference. The staffs send us off with a warm smile as we left for airport. This is the hotel that I highly recommended, as we enjoyed our stay during our 6 days in Hanoi.
Stayed 5 nights in Jun 2024

2/10 Terrible

Seema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

samantha

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

It's a 2 star hotel.

I picked this hotel for it's location and 24hr check in since we arrived at 2am. The room was old and had holes in the wall and water damaged floors. The bathroom was awful. You had to use the hand held shower to bathe. Water went everywhere since the bathroom was poorly put together. The wifi barely worked in the room. Very little amenities besides free breakfast and bottle water.
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Arleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Hanoi

Very well located in old quarter pleasant walk to lots of attractions, red bridge pogoda, water puppets, market and food streets, night markets, train street not far if you enjoy a walk, hotel ideal for day trip pickups and short walk to hop on hop off tourist bus, cosy place, one elevator, rooms neat and tidy. Window view with some road noise on lower levels. 2 for 1 cocktail hours a treat from the 14th floor rooftop view and the bar staff were fantastic. Buffet breakfast enjoyable with good choice. Would suggest...Get the Grab app for very good pricing and very safe and easy transport all over Vietnam and the Wise visa card or similar for ease in the transfer of money into dong or other currencies at max rate.
Stayed 3 nights in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Breakfast was good, though breakfast area is very small
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the old quarter
Stayed 2 nights in Apr 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Good value overall. The lift (1 only) is frustratingly slow and the air conditioning although functional was problematic with you regularly having to turn off and on again to reset. Overall the positives outweigh the negatives at this hotel. Staff and customer service were the highlight
Stayed 5 nights in Apr 2024

6/10 Okay

Peter

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is quiet run down and does not live up to the reviews or overall rating. Room disappointing, breakfast disappointing, cleanliness of hotel in general disappointing. Would not recommend at the price charged.
Stayed 1 night in Mar 2024

6/10 Okay

Daniel

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is my 2nd review. I stayed earlier in the week and my stay was fine. I was in a city view suite. I booked a “Superior Double Room” for this next visit. (We spent 2 nights in Ha Long Bay in the middle so this is why 2 stays). When I went to walk into my room 602 it stunk of cigarette, it was bad and the hotel acknowledged this so put me into an alternative room for 1 night and then I had to move again as it was booked the following night by someone else (this room was an upgrade, was an ok room however the air conditioning turned off part way through the night and had to reset it this seems a common issue as my friend had the same issue but in a different room. On my 2nd night I moved rooms and the room was waiting for me to simply change over and move my bags. The 2nd room is the style I originally booked, a tiny room but it is what I booked. The toilet however was blocked up and when I flushed it there was a push back of sewage. I reported this however the toilet never flushed properly which is not ideal. Based on my stay here I would stay in a city view suite, I would not opt to stay here again in another type of room.

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities
I stayed in a suite I paid for lake view and was given a city view. However appears the layout of the city view room was better. I was fortunate to get an early check in. I arrived at 9am from an international flight and spent 3 hours in the spa before checking in. The hotel is very narrow. The breakfast was not for me. It’s in old town area even though I’m sure I read French district. The area is overwhelmingly busy and cannot walk on any side walks whereas French district a few minutes walk away you can walk on the sidewalks.

6/10 Okay

Liza

Traveled with family
Liked: Cleanliness, staff & service
Staff is absolutely lovely and I can not say enough about how accommodating the ladies in the spa were for our family - they were so wonderful!. The morning buffet was also fantastic as were the views from the rooftop bar. Location is highly convenient to the Old Quarter. But..I struggle a bit with the 4-star designation. It’s evident that there’s has been some work put in to update the rooms, but the floors were dirty, the tub wiggled when You stood In It to shower, the tub faucet was dangling from the wall, you could not flush the toilet paper, and the noise from inside the hotel, itself, was horrific at night with doors slamming, people dropping things, babies screaming. I suspect a western 4-star has a different standard and I’m trying to take that into account after having travelled extensively and It wasn’t all bad, but a little disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Hotel was awesome. Area perfect for exploring old quarter. Highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jayne

I had arranged to be picked up from the Airport, one of the reasons I booked this hotel was because of this service.They sent an excellent confirmation with precise details…I waited over 40 minutes for a taxi which did not show up. After phoning the hotel (incurring additional phone expenses) they did arrange a transfer and after more complaining did not charge me…but I had wasted time and spent money phoning them…good location. Bar VERY loud, so impossible to go there for a quiet drink.
Stayed 4 nights in Feb 2024

10/10 Excellent

rudy, Benicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located walking distance to most places and site really clean and the staff is super friendly. The breakfast is really good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at the Bendecir Hotel. Staff is awesome, so friendly and helpful. The rooms are nice and complimentary breakfast is delicious. It's very close to everything but the hotel is quiet. Excellent location. I would definitely stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The location, rooms and staff are amazing and the breakfast is awesome. I would highly recommend staying here! 😊
Stayed 1 night in Feb 2024