10/10 Excellent
winn, Ferndale
Oct 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
winn
Stayed 1 night in Oct 2025
Azen Lakeside Hotel & Travel
3.0 star property
Hotel with 10 restaurants, steps from West Lake
Choose dates to view prices
Photo gallery for Azen Lakeside Hotel & Travel
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Housekeeping
- 24/7 front desk
- Laundry
- Air conditioning
- Free WiFi
Explore the area
37 Pho Duc Chinh, 1, Hanoi, 100000
- West LakePlace, West Lake2 min walk
- Dong Xuan MarketPlace, Dong Xuan Market20 min walk
- Ho Chi Minh MausoleumPlace, Ho Chi Minh Mausoleum3 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)32 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 237 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double or Twin Room, Patio, Courtyard View
Deluxe Double or Twin Room, Patio, Courtyard View
- 301 sq ft
- City view
- Sleeps 3
- 1 King Bed OR 2 Large Twin Beds
View all photos for Deluxe Double Room, City View
Deluxe Double Room, City View
- 269 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View
Junior Double Room, 1 King Bed, Balcony, Lake View
- 323 sq ft
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Luxury Double Room, Lake View
Luxury Double Room, Lake View
- 377 sq ft
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Premium Triple Room, Courtyard View
Premium Triple Room, Courtyard View
- 431 sq ft
- Sleeps 4
- 1 King Bed and 1 Large Twin Bed
View all photos for Premium Quadruple Room, Courtyard View
Premium Quadruple Room, Courtyard View
- 431 sq ft
- Sleeps 6
- 2 King Beds
View all photos for Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
About the neighborhood
Hanoi
Located in Ba Dinh, Azen Lakeside Hotel & Travel is adjacent to West Lake and within a mile (2 km) of other popular sights like Dong Xuan Market. This 3-star hotel has 32 rooms and welcomes guests with 10 restaurants, a full-service spa, and free in-room WiFi.
What's nearby
- West Lake - 2 min walk - 0.1 miles
- Dong Xuan Market - 20 min walk - 1.1 miles
- Ho Chi Minh Mausoleum - 3 min drive - 1.2 miles
- Hoan Kiem Lake - 4 min drive - 1.7 miles
- Hanoi Old Town Night Market - 4 min drive - 1.7 miles
Getting around
- Hanoi Long Bien Station - 6 min drive
- Ga Co Loa Station - 17 min drive
- Noi Bai Intl. Airport (HAN) - 32 min drive
Restaurants
- Circle K - 2 min walk
- The Summit Bar - 3 min walk
- Sofitel Plaza Hotel - 3 min walk
- Tacos - Fresh And More - 2 min walk
- Lẩu Ếch Phong Ớ 72-74 Phó Đức Chính - 2 min walk
About this property
Azen Lakeside Hotel & Travel
Hotel with 10 restaurants, steps from West Lake
Guests of Azen Lakeside Hotel & Travel enjoy features like a full-service spa, free WiFi in public areas, and a business center. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for VND 600000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and luggage storage. Other amenities at this spa hotel include a refrigerator in a common area, laundry facilities, and local meal delivery service.
Guests can expect 42-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Memory foam beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Fireplaces, sitting areas, and free minibar items are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, and Thai massages. The spa is open daily.
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Food and drink
- 10 restaurants
Things to do
- Bicycle cleaning area
- Bicycle repair station
- Bicycle storage
- Bicycle tours
- Full-service spa
- TV in common areas
Family friendly
- Grocery/convenience store
- Laundry facilities
- Mini-fridge
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Grocery/convenience store
- Laundry facilities
- Lockers
- Luggage storage
- Newspapers in lobby
- Safe at front desk
- Shared refrigerator
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
Business services
- Business center
Outdoors
- In a nature reserve
Full-service spa
- In-room massages
- Spa open daily
- Sports massages
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Doorbell and phone notification
- Grab bar in shower (28 inches high)
- Hand-held showerhead
- Hardwood flooring in room
- Height-adjustable showerhead
- No elevator
- Roll-in shower (43 inches wide)
- Visual doorbell notification
- Visual fire alarm
More
- Communal living room
- Designated smoking areas
- Reception hall
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Memory foam mattress
- Pillow menu
Bathroom
- Bathrobes
- Bidet
- Children's robes
- Children's slippers
- Designer toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 42-inch smart TV with premium cable channels
Food and drink
- Cleaning supplies
- Electric kettle
- Free bottled water
- Free minibar (limited items)
- Meal delivery service
- Mini-fridge
- Paper towels
- Restaurant dining guides
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Electrical adapters
- Fan
- Fireplace
- Free local calls
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Children and extra beds
- Rollaway/extra beds are available for VND 300000.0 per day
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
- Rollaway bed fee: VND 300000.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 2:00 PM—-11:30 PM
- Check-out: noon
- Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a private host, not a professional engaged in trade or business.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards and cash.
- Onsite safety features include window guards.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- There are no elevators.
Property is also known as
Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi
Frequently asked questions
What is there to do around Azen Lakeside Hotel & Travel?
This hotel is situated in Ba Dinh within a 10-minute walk of West Lake and Tran Quoc Pagoda. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.
Is there parking available at Azen Lakeside Hotel & Travel?
Bicycle parking is also available for guests.
Is there a spa available at Azen Lakeside Hotel & Travel?
There is a full-service spa available for guests to enjoy and services include sports massages.
Does Azen Lakeside Hotel & Travel have a casino?
No, Azen Lakeside Hotel & Travel doesn't have a casino.
Is there an indoor pool at Azen Lakeside Hotel & Travel?
No, there is no indoor pool at this hotel.
What amenities will couples enjoy at Azen Lakeside Hotel & Travel?
There are many amenities for couples at this hotel, including a fireplace and in-room massages in each guestroom with some featuring lake views.
Does Azen Lakeside Hotel & Travel have a hot tub?
No, this hotel doesn't have a spa tub.
Does Azen Lakeside Hotel & Travel have a restaurant that serves breakfast?
No, Azen Lakeside Hotel & Travel doesn't have a restaurant that serves breakfast.
Does Azen Lakeside Hotel & Travel allow pets to stay for free?
No, pets aren't allowed at Azen Lakeside Hotel & Travel.
Does Azen Lakeside Hotel & Travel have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Azen Lakeside Hotel & Travel?
The closest major airport to Azen Lakeside Hotel & Travel is Noi Bai Intl. Airport (HAN), which is 14.1 mi away (32 minutes by car).
Are there rooms with balconies at Azen Lakeside Hotel & Travel?
No, there aren't any guestrooms with balconies at Azen Lakeside Hotel & Travel.
Azen Lakeside Hotel & Travel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
HIROYUKI
Nov 23, 2025
Liked: Cleanliness, staff & service, amenities
部屋はリニューアルされておりキレイ。
残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。
HIROYUKI
Stayed 3 nights in Nov 2025