Aurora Oriental Hotel

4.5 star property

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Photo gallery for Aurora Oriental Hotel

Indoor pool
Indoor pool
Front of property
Luxury Double Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, desk
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ly Thai To str, No 26, Hanoi, 11007
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Junior Double Room, City View

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Double Room, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Luxury Double Room, 1 King Bed, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Double Room, 2 Bedrooms, City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

Family Double Room, 2 Bedrooms, Lake View

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

Signature Double Room, Lake View

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hanoi

Located in Old Quarter, Aurora Oriental Hotel is within a 5-minute walk of Hoan Kiem Lake and within 15 minutes of other popular attractions like Hanoi Old Town Night Market. This 4.5-star hotel has 52 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • The Old Quarter Gallery - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Authentic Hotel - ‬1 min walk
  • ‪Bự Bánh Mì - ‬1 min walk
  • ‪Hải Sản Tươi Sống - ‬2 min walk
  • ‪Phở Thìn Bờ Hồ - ‬4 min walk
  • ‪Hoa 10 giờ Floral & Book Café - ‬5 min walk

About this property

Aurora Oriental Hotel

Guests staying at Aurora Oriental Hotel enjoy access to a full-service spa, an indoor pool, and a steam room. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 500000 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, laundry facilities, and local meal delivery service.
Guests can expect free WiFi and Smart TVs with digital channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Fireplaces, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Shiki Onsen - Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 31 2026 to January 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-11:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aurora Oriental Hotel Hotel
Aurora Oriental Hotel Hanoi
Aurora Oriental Hotel Hotel Hanoi

Frequently asked questions

What can I see around Aurora Oriental Hotel?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake, and within a 10-minute walk of Hanoi Old Town Night Market and Hanoi Opera House. You'll also find Train Street and West Lake within a short drive.

Is there parking available at Aurora Oriental Hotel?

No, there isn't parking at this hotel.

Is there a spa available at Aurora Oriental Hotel?

Shiki Onsen - Spa is the hotel's full-service spa and services include massages.

Does Aurora Oriental Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a full-service spa at this hotel.

Does Aurora Oriental Hotel feature a casino?

No, Aurora Oriental Hotel doesn't have a casino.

Will I find an indoor pool at Aurora Oriental Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Aurora Oriental Hotel?

There are many amenities for couples at this hotel, including a fireplace as well as a restaurant and an indoor pool.

Are there hot tubs at Aurora Oriental Hotel?

No, but this hotel does have a steam room.

Does Aurora Oriental Hotel have a restaurant that serves breakfast?

Yes, Aurora Oriental Hotel serves free buffet breakfast each morning from its restaurant.

Will Aurora Oriental Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Aurora Oriental Hotel.

Are there connecting rooms at Aurora Oriental Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Aurora Oriental Hotel?

The closest major airport to Aurora Oriental Hotel is Noi Bai Intl. Airport (HAN), which is 17.7 mi away (41 minutes by car).

Are there rooms with balconies at Aurora Oriental Hotel?

No, there aren't any guestrooms with balconies at Aurora Oriental Hotel.

Aurora Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 55 reviews
Rating 8 - Good. 6 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely breakfast great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff. Highlight of our trip.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value, rooms, and excellent & helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place super central
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel !!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally lovely, very knowledgeable and helpful at all times.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

ohoud

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Interior and furniture are very basic people are friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and helpful staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Johan

Liked: Amenities
Fantastic service and rooms- just opened
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, amenities, property conditions & facilities
I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Madeleine

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, great location. Centrally located. Nice outlook and new rooms
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely newly renovated hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Aara

Liked: Cleanliness, amenities, property conditions & facilities
This is the ideal location for exploring Ha Noi . The staff was very accommodating.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

vinay

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and really beautiful rooms and facilities. Top place! Local restaurant and relax facilities are fantastic
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zhirou

Liked: Cleanliness, amenities, property conditions & facilities
Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

natalie

Disliked: Property conditions & facilities
Room is outdated, bathroom with glass walls can be seen through, no privacy, and I had two rooms as family unit. shower with tub it was hard to use. The hotel is over rated, as 4 and 1/2 stars. Breakfast was not good. Need more selection. Staff were excellent and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and committed staff, all well speaking english. The hotel is in shortest walking distance to the lake and lots of shops and restaurants, but quiet for sleeping at night. Bathrooms are clean and well equipped. Breakfast was lovely.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serviceminded personal.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it Loved it Loved it!

The staff was absolutely the best, they went above and beyond on every detail, WE LOVED staying at this hotel, rooms were spacious, everything was new and squeaky clean, the breakfast food was top notch, and again, the staff... OMG they were all so lovely and attentive. I would recommend this place for ever!
Stayed 5 nights in May 2025
Verified

6/10 Okay

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room very noisy at night and the linen all had an awful smell
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed we have ever slept in and we have travelled the world. Back door leads straight onto the lake, big thank you to the young concierge for showing us. Pool and jacuzzi in basement a great plus. This is a new hotel with exceptional young staff, nothing was to much. Planning on returning next April with sons, can’t wait to return.
Stayed 4 nights in Apr 2025