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Alisa Hotel & Spa

Property class: 3.5

Choose dates to view prices

Photo gallery for Alisa Hotel & Spa

A hotel room with two beds, a television, a desk, and a chair.
A hotel exterior at night with illuminated signage, a visible entrance, and a seating area with a chandelier.
A hotel room with two wooden chairs, a small table with a water bottle, a fruit bowl, and a television mounted on the wall.
A multi-story hotel with balconies, a café, and a spa.
A room with two wooden chairs, a small table with a fruit bowl, and a television mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Opera House
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite with Balcony, Double Bed

A hotel room with a large bed, a headboard, and a nightstand with a lamp.

Suite with Balcony, Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, City View

A hotel room with two beds, a television, a desk, and a chair.

Family Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Triple Suite, Private Balcony

A hotel room with a large bed, a headboard, and a nightstand with a lamp.

Triple Suite, Private Balcony

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Suite, Private Balcony

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Family Suite, Private Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with two beds, a nightstand with a clock and lamp, and a wooden headboard.

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for City Triple Room, City View

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

City Triple Room, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a large padded headboard, bedside lamps, a nightstand with a clock, and a mirror.

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, each with a headboard, a bedside table with a lamp, a clock, and a vase with flowers.

Deluxe Double Room

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite with Balcony, Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hanoi

Located in Old Quarter, Alisa Hotel & Spa is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Hanoi Opera House. This 32-room, 3.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • The Old Quarter Gallery - 7 min walk - 0.4 miles
  • Hanoi Opera House - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Cát Linh Station - 5 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Cafe Giảng - ‬5 min walk
  • ‪giao mùa - ‬4 min walk
  • ‪Hanoi Coffee Station - ‬5 min walk
  • ‪Ná»™m Bò Khô Long Vi Dung - ‬5 min walk
  • ‪Xôi Yến - ‬5 min walk

About this property

Alisa Hotel & Spa

Guests of Alisa Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for VND 25 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a business center, a computer station, and a library.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

Similar properties

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 389 reviews
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The price is $30
Aug 26 - Aug 27
Total with taxes and fees
Matilda Boutique and Spa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alisha Hotel Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages
  • Treatment room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 25 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Alisa Hotel & Spa?

Alisa Hotel & Spa provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Alisa Hotel & Spa?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at Alisa Hotel & Spa on Sep 13, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Alisa Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Hanoi Opera House, and Hanoi Old Town Night Market. You'll also find Thang Long Water Puppet Theatre and The Old Quarter Gallery less than a mile away.

Is parking available on site at Alisa Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Alisa Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, and couples treatments.

Does Alisa Hotel & Spa include a casino on the premises?

No, Alisa Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Alisa Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Alisa Hotel & Spa?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and bathrobes.

Does Alisa Hotel & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Alisa Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Alisa Hotel & Spa serves breakfast for a surcharge at Alisha Hotel Restaurant.

Will Alisa Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Alisa Hotel & Spa.

Does Alisa Hotel & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Alisa Hotel & Spa?

The closest major airport to Alisa Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Alisa Hotel & Spa?

Yes, some guestrooms at Alisa Hotel & Spa offer a balcony and may feature city views.

Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 79 reviews
Rating 8 - Good. 23 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sugeil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and service were EXTRAORDINARY! Would stay here again!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Izabela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel, it’s pretty average. The only positive is the location - apart from that below average. Dirty, bugs, noisy, no breakfast included. You can find better hotel in Hanoi for that price range
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver helpful staff rooms serviced daily and are a good size handy location
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staffs.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, big & comfortable bed, friendly staff. Do recommend!
Stayed 1 night in Sep 2022
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful in organising transfers and recommendations
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Ponekham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable beds. Friendly and very helpful staff.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

buk

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and ready to assist our requesrs.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities
Clean and friendly.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Bing

Liked: Cleanliness, property conditions & facilities
It is close to the Opera House in old town and seafood buffets .
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Linda H

Liked: Cleanliness, staff & service
Lovely staff at the reception desk very charming and helpful
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional, clean hotel. Friendly staff, front rooms with windows are spacious (with 2 double beds) and comfortable (though the beds are hard). Short walk to the lake area. The hotel is a couple of blocks away from the main tourist area so it’s quieter. There is no F&B available in the hotel though. If you want western breakfast food there is a coffee shop a couple of blocks away. Otherwise is more local fare. I found all the staff are friendly and helpful. The only problem was the hotel room safe was not attached to anything!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Vilavanh

Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.
Verified review

6/10 Okay

Marie

Liked: Cleanliness, staff & service
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Stayed 4 nights in May 2023