Mercure Hotel Hannover Oldenburger Allee4.0 out of 5.0
Recent guest reviews
I stayed in this hotel during Hannover Messe 2017. The price was very high, That is common during the Messe. However, when the hotel charges 380 Euros per night, they should provide amenities in the rooms and throw in free breakfast, not charge 16b euros for breakfast. They are stingy. The hotel facilities ar old, and although adequately maintained, they are TIRED. The rooms and corridors are smelly with some cleaning / disinfecting agent. So much so that I had to leave my window open. Bed & matress were old and tired so sleep quality was bad. Aircon seemed not to work. They offer free WiFi, very slow but it works. rooms are quite small but adequate. Location is not central , but there is a good U-Bahn connection to center of Hannover. The hotel is quiet. I would not stay there again.
I've been in this hotel several time for professional reasons. It is well located. Near the highway and near the tramway station to go downtown, which is better to use when you know the city. The rooms are well isolated from outside and very comfortable, with a bathroom with shower and/or bath. Breakfast is complete with a lot of choices. Parking outside the hotel is wide enough. Good ratio quality/cost.
After a tiring day we settled down to sleep and in the middle of the night our sleep was interputped by a wining whistling noise. Which turned out to be a fault with the window due to an air gap. I can send you a video if you would be interested. The receptionist didn't seem surprised about my complaint the next morning, her advice was you should have told us and we would have happily moved you to another room. I explaned with my young daughter who was able to sleep through (she is deaf) this was't an option for us. I would have been satisfied if I had been given a reduction for our stay. The manager who wasn't around offered us a free mini bar and an free upgrade for Wifi on our next stay which I found to be unsuitable and unsatisfactory.
I stay at Mercure hotels all the time and this one was very disappointing I am afarid to say. where do we begin... ok on arrival the reception staff were polite, however it felt forced and not genuine. We came downstairs for dinner and were told that the main resturant was closed and were sat in the bar [ next to the toilet] which would not have been a problem if full but it was empty. We ordered our food and when it arrived, a elderly couple arrived and sat down, only for them to be told, it is nicer and more comfortable to sit in the small resturant!!!! shame we were not told this. After dinner, we went to our room and there was no kettle, we telephoned reception to ask and they said yes but we have to come down and collect ourselves, sorry this is noit the service I have come to expect from the Mercure chain and as a platinum member. will never stay here again. avoid at all costs
We stayed for one night. The room was very clean and of good size. It had a clean shower/bath. The bed was comfortable and the sheets were clean. The parking was very close to the hotel. The reception was normal and everything went well. The bottom line is: I recommend this hotel and I will come back.
Sorry, this isn't a four star hotel or value for money. Where to start...the failure to take in an order for a meal, plastic sachets of disgusting ketchup and mayo served at dinner (no salt and pepper on table as 'guests often steal them'). The receptionist who declined a credit card on check in as a favoured guest... so I couldn't charge my room and had to make a return trip in the interminable slow (is only one working?) lift after dinner. The 'I don't care attitude' of staff actually typified below by the copy/paste and totally unpersonal TripAdvisor responses. Blast...thought I'd found a good and well located hotel. Good doesn't apply. And at the price, its a rip off. Avoid.
The Mercure hotel in the Oldenburger Allee is modern, comfortable and pleasant to stay in. The staff is nice, the beds are comfortable and breakfast is fantastic. So... value for money and a recommendation.
I was here for two nights on a corporate booking for 10+ people. Here is the highlights - or rather the opposite: I paid for a no show night despite having corrected the reservation more than a week in advance. The lady in the reception was not mentally reachable for a solution. No rooms available until 3pm. Despite several attempts. Yet all rooms cannot be cleaned exactly at 3pm can they? So waited for 4 hours for room access. A complementary wifi access...no Room service...no Wifi working in the room...hardly Sport channels in the room...no - only in the bar.
I stayed in this hotel for three nights. Everything was very modern and clean! Good service from the hotelstaff. I very much enjoyed the breakfast every morning. The hotel is very close to the metrostation (about 2 minutes walking) which brings you to the citycentre. When I will visit Hannover again I will surely stay in this hotel again!
friendly staff, good possibilities to park the car. The room was in good size and comfortable, in typical Mercure Design. The staff at restaurant were very friendly, fast and careful. The design of the restaurant itself is not so nice, more a better canteen. Sleeping comfort was excellent and the breakfast was good. I would stay again.
Located in Lahe, Mercure Hotel Hannover Oldenburger Allee is within a few miles (5 km) of sights such as Altwarmbuechener Lake and Hannover Medical School. This 150-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Marktkirche and New Town Hall are also within a 20-minute drive.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10:30 AM.
All of Mercure Hotel Hannover Oldenburger Allee's 150 rooms are soundproofed and have an array of amenities, including coffee makers, free bottled water, and phones. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also available.
Guests of Mercure Hotel Hannover Oldenburger Allee enjoy a sauna, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 229 reviews