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White Horse Lake Jianguo Hotel

4.5 star property

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Photo gallery for White Horse Lake Jianguo Hotel

Property entrance
In-room safe, desk, blackout drapes, iron/ironing board
LCD TV
3 restaurants; breakfast, lunch, and dinner served
Lobby lounge

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 336 South Changjiang Road, Hangzhou, Zhejiang, 310052
  • Place, Quiantang River Bridge
    ‪6 min drive‬
  • Place, Liuhe Pagoda
    ‪6 min drive‬
  • Place, Song Dynasty Town
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Mini Suite

Mini Suite | Living room | LCD TV

Mini Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite

Superior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Superior Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Themed Family Parent-Child Room

In-room safe, desk, blackout drapes, iron/ironing board

Themed Family Parent-Child Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Executive Suite

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Binjiang, White Horse Lake Jianguo Hotel is within a 10-minute drive of West Lake and Song Dynasty Town. This 4.5-star hotel has 382 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and an indoor pool. Located centrally in Hangzhou, it's connected to the convention center and also close to Southern Song Dynasty Guan Kiln Museum and Liuhe Pagoda.

What's nearby

  • Quiantang River Bridge - 6 min drive - 4.2 miles
  • Liuhe Pagoda - 6 min drive - 4.4 miles
  • Hangzhou Zoo - 7 min drive - 4.7 miles
  • Song Dynasty Town - 7 min drive - 5.9 miles
  • West Lake - 9 min drive - 5.8 miles

Getting around

  • South Railway Station - 18 min drive
  • Chengye Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪群乐饭店 - ‬2 min drive
  • ‪志远餐厅 - ‬4 min walk
  • ‪金匠寿司 - ‬19 min walk
  • ‪甘藍咖啡 | KALECAFE（通策廣場館） - ‬4 min drive
  • ‪塔哈尔新疆盛宴(滨江宝龙店) - ‬2 min drive

About this property

White Horse Lake Jianguo Hotel

White Horse Lake Jianguo Hotel features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free wired internet and LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Refrigerators, coffee makers, and safes are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available for a fee: CNY 115 per person
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Chichi Restaurant
  • Golden Phoenix Chinese
  • Victory Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On a lake

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately CNY 115 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

White Horse Lake Jianguo
White Horse Lake Jianguo Hangzhou
White Horse Lake Jianguo Hotel
White Horse Lake Jianguo Hotel Hangzhou
White Horse Lake Jianguo
White Horse Lake Jianguo Hotel Hotel
White Horse Lake Jianguo Hotel Hangzhou
White Horse Lake Jianguo Hotel Hotel Hangzhou

Frequently asked questions

What can I see around White Horse Lake Jianguo Hotel?

This hotel is situated in Binjiang, close to West Lake, Quiantang River Bridge, and Hangzhou Zoo. You'll also find Song Dynasty Town and Leifeng Pagoda nearby.

Will I be able to park at White Horse Lake Jianguo Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at White Horse Lake Jianguo Hotel?

Spa services at the hotel include massages.

Does White Horse Lake Jianguo Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and massages at this hotel.

Does White Horse Lake Jianguo Hotel have a casino?

No, White Horse Lake Jianguo Hotel doesn't have a casino.

Will I find an indoor pool at White Horse Lake Jianguo Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at White Horse Lake Jianguo Hotel?

Amenities that appeal to couples at this lakeside hotel include 24-hour room service, free wired internet, and bathrobes.

Are there hot tubs at White Horse Lake Jianguo Hotel?

No, but guests can enjoy a sauna at this hotel.

Does White Horse Lake Jianguo Hotel feature a restaurant that includes a breakfast menu?

Yes, White Horse Lake Jianguo Hotel has 3 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will White Horse Lake Jianguo Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at White Horse Lake Jianguo Hotel.

Are there connecting rooms at White Horse Lake Jianguo Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to White Horse Lake Jianguo Hotel?

The closest major airport to White Horse Lake Jianguo Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 24.2 mi away (41 minutes by car).

Can I book a room with a balcony at White Horse Lake Jianguo Hotel?

Yes, some guestrooms at White Horse Lake Jianguo Hotel offer a balcony.

Does White Horse Lake Jianguo Hotel have a wedding venue on site?

Take advantage of the wedding venue at White Horse Lake Jianguo Hotel if you plan to say "I do" during your trip.

White Horse Lake Jianguo Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Asha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel facility is new but service is unqualified

The credit point that I offered just in few minutes ago is opposite; the credit ranking here is correct this time. However, the comment about my staying experience is real based on my recent stays in end-July 2013; this is not a right hotel to stay for business travelers.
Verified review

6/10 Okay

Asha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hardware is good but service is unqualified.

The hotel is a pretty new one. The room is nice and well facilitated, but the service at their front desk, restaurant, and public area are unqualified--not internationally, very localized, and sometimes rude. They do not offer shuttle service to any nearby spots; as this hotel is very far from the downtown and commercial area in "Binjian district" of Hangzhou City, it is very difficult to get a taxi for the hotel and very high cost to take taxi for every places you go in the city.
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort