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OCEANA HOTEL & SPA

5.0 star property
VIP Access

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Photo gallery for OCEANA HOTEL & SPA

Free daily buffet breakfast
Private beach, white sand, sun loungers, beach umbrellas
View from room
View from property
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
B.P. 58 - Barraket Essahel, Hammamet, 8056
  • Place, Pupput Archaeological Site
    ‪20 min walk‬
  • Place, Port Yasmine
    ‪6 min drive‬
  • Place, Yasmine Beach
    ‪9 min drive‬
  • Airport, Enfidha (NBE)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite, Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, Sea View

  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a sofa, a bed, a small table, a bench, a mirror, and a lamp.

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite With Sea View

A hotel room with a bed, a TV, a desk with a lamp, a chair, and a view of the outdoors.

Junior Suite With Sea View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Hammamet

OCEANA HOTEL & SPA places you within 3 miles (5 km) of popular attractions like Port Yasmine and Carthage Land. This 208-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. It's connected to the convention center in central Hammamet and also close to Yasmine Beach and Dar Sebastien International Cultural Center.

What's nearby

  • Pupput Archaeological Site - 20 min walk - 1.1 miles
  • Carthage Land - 5 min drive - 2.8 miles
  • Port Yasmine - 6 min drive - 3.3 miles
  • Dar Sebastien International Cultural Center - 7 min drive - 3.5 miles
  • Yasmine Beach - 9 min drive - 4.6 miles

Getting around

  • Bir Bouregba Station - 17 min drive
  • Tunis - Carthage Intl. Airport (TUN) - 58 min drive

Restaurants

  • ‪Carribean World Venus Bar - ‬5 min drive
  • ‪Restaurant Les Oliviers - ‬5 min drive
  • ‪Le Pasha - ‬3 min drive
  • ‪Beach Bar Oceana - ‬5 min drive
  • ‪Khomsa - ‬4 min drive

About this property

OCEANA HOTEL & SPA

OCEANA HOTEL & SPA features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for TND 170 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only hotel include an indoor pool, a gym, and a sauna.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and phones are also available.
A private beach, 4 outdoor tennis courts, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Duette
  • Il Jardino
  • Le Pacha
  • Oceana

Things to do

  • 2 outdoor pools
  • 36-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Motor boating
  • Personal motorized watercraft
  • Pilates classes
  • Sauna
  • Shopping
  • Skydiving
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,565 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: TND 120

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 16 are not permitted to stay at this adults-only property (only guests 16 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: TND 130.00
  • New Year's Eve (December 31) Gala Dinner per adult: TND 230.00
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: TND 170 per vehicle (one way)
  • Late check-out fee: TND 120 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to specific hours during certain times of the year in accordance with national or local laws.
  • No cribs or infant beds are available.

Property is also known as

Hotel Riu Palace Oceana
Riu Palace Oceana
Oceana Hammamet
Riu Palace Oceana Hammamet
Hotel Oceana Hammamet Adults Only

Frequently asked questions

What's there to do close to OCEANA HOTEL & SPA?

This hotel is located in Hammamet, close to Hammamet Beach, Yasmine Beach, and Port Yasmine. You'll also find Carthage Land and Dar Sebastien International Cultural Center within a short drive.

How much does it cost to stay at OCEANA HOTEL & SPA?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at OCEANA HOTEL & SPA on Jun 24, 2026 start from $200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at OCEANA HOTEL & SPA?

Yes, valet parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at OCEANA HOTEL & SPA?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Does OCEANA HOTEL & SPA have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and an ocean-view restaurant at this hotel.

Does OCEANA HOTEL & SPA have a casino at the property?

No, OCEANA HOTEL & SPA doesn't have a casino.

Is there an indoor pool at OCEANA HOTEL & SPA?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What do couples enjoy most about OCEANA HOTEL & SPA?

This adults-only hotel offers many amenities for couples such as a private beach and some guestrooms include a private plunge pool and champagne service.

Are there hot tubs at OCEANA HOTEL & SPA?

No, but this hotel does have a sauna.

Does OCEANA HOTEL & SPA have a restaurant with a breakfast menu?

Yes, OCEANA HOTEL & SPA has 4 restaurants, and serves free buffet breakfast each morning.

Does OCEANA HOTEL & SPA allow pets to stay for free?

No, pets and service animals aren't allowed at OCEANA HOTEL & SPA.

Are there connecting rooms at OCEANA HOTEL & SPA?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from OCEANA HOTEL & SPA?

The closest major airport to OCEANA HOTEL & SPA is Enfidha (NBE), which is about 21.9 mi away.

Are there rooms with balconies at OCEANA HOTEL & SPA?

No, there aren't any guestrooms with balconies at OCEANA HOTEL & SPA.

Does OCEANA HOTEL & SPA host weddings?

There are wedding services available at OCEANA HOTEL & SPA if that's in your vacation plans.

OCEANA HOTEL & SPA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 49 out of 94 reviews
Rating 8 - Good. 27 out of 94 reviews
Rating 6 - Okay. 10 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 5 out of 94 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the buffet was amazing...
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Stuart James Cowell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in need of refreshment. Carpets dirty and worn . Showers have cracker tiles and yellowing grout . Food is very poor
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi bodde på detta hotell redan 2018 och då var allt fantastiskt – bra service, fräscha rum och god mat. Tyvärr har standarden försämrats rejält sedan dess. När vi kom till rummet denna gång möttes vi av en stark röklukt. Toalettstolen var trasig och det gick varken att spola eller tvätta händerna, då det inte kom något vatten ur kranen. Duschen fungerade inte alls. Hela badrummet var extremt slitet, och rummet i övrigt var ostädat och fullt av trasiga saker. Servicen var under all kritik. Vi kontaktade receptionen för att få hjälp, men fick vänta länge – utan att någon dök upp. Vi erbjöds inte ens ett nytt rum, trots att det inte gick att använda toalett eller dusch. Vi var tvungna att gå runt oduschade och kunde inte ens förbereda oss inför en fest vi skulle på. Maten var smaklös, kall och oaptitlig – helt utan kryddor. Även i hotellets allmänna utrymmen märktes den dåliga standarden: t.ex. saknades både tvål och pappershanddukar på toaletterna i receptionen. Personalen var otrevlig och visade ingen förståelse för situationen. Vi kände oss illa behandlade, ifrågasatta och fick kämpa för att få någon form av kompensation. Det här hotellet håller absolut inte femstjärnig standard – snarare enstjärnig. Tyvärr blev vistelsen en stor besvikelse och jag kan inte rekommendera detta hotell till någon.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Soggiorno rilassante, in un hotel bellissimo, dotato di ogni confort. Piscina, spiaggia, spa, negozi, ristoranti, giardino, palestra. Silenzioso. Personale gentile e sempre disponibile, parlano anche italiano. La spa è favolosa. Consigliatissimo.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Jean-Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Gentillesse, service et calme
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Benoit

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Ce n’est pas un hôtel horrible. Les chambres sont grandes mais vieillottes. Les chambres sont propres, mais les tapis et les murs tachés. Grande salle de bain, mais un peu de moisissure. En fait, c’est bien, mais… Surtout ne demandez rien au personnel de la réception ou du bar. Ils ne voudront pas vous aider. Au restaurant par contre, le personnel est vraiment sympathique.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour mais agréable
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Mokhtar

Liked: Cleanliness, staff & service, property conditions & facilities
La climatisation n’est pas bon bonne, pour une nuit sur deux! Parfois, les clients au self service ne se respectent pas la file d’attente…et les cuisiniers, serveurs laissent faire…j aimerais qu’il agissent pour maintenir la priorité
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil de la part de Mohammed mdehbi et l’équipe d’océana merci beaucoup pour nous faire faire sentir comme a la maison
Stayed 3 nights in Jan 2022
Verified

6/10 Okay

mahdi

Disliked: Staff & service

Mauvaise expérience

Je tiens à vous mentionner que mon commentaire est à but constructif et non péjoratif. Une très mauvaise expérience que j’ai vécu dans cet hôtel qui est loin d’un 5 étoiles je le confirme il est plus tôt 3 ou 4* maximum et pas plus . Pour le prix que j’ai payé presque 875 dt pour une nuitée avec hôtels.com je m’attendais à un service beaucoup mieux car le rapport qualité prix n’était pas du tout à la hauteur des mes attentes. L’édifice est rendu un peu vieux , l’air climatisé n’était pas fonctionnel dans les espaces en commun , le buffet était fermé et même pour dîner on était obligé d’aller au restaurant à la carte d’ailleurs on était désinformé par le réceptionniste quand je lui ai posé la question si je choisi le restaurant à la carte ou le buffet , il savait que le buffet était fermé alors il nous conseillais d’aller au restaurant a la carte car il est beaucoup mieux (soit disant conseil d’ami) là-bas le choix était très limité alors que je m’attendais à plus de variétés surtout pour le prix que j’ai payé (875dt), pour un prix moins dispendieux j’aurai dû aller à la cigale Tabarka ou Russelior à quelques mètres très luxueux comme hôtels et un service beaucoup plus meilleur. Au début je pensais que c’était un hôtel seulement pour les adultes alors qu’ils y avait des enfants au bord de la piscine et j’ignore la raison pourquoi ils ne donnent pas la bonne information dès le début malgré que j’ai rien contre les enfants.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout a été parfait. Rien a dire. Je reviendrai sans aucun doute
Stayed 2 nights in Oct 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Dinner Buffet was a ripoff Even though they gave me a buffet included after I ate they charge me for it
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben curata staff gentile e disponibile !
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Nurullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Otel çalışanlarının hepsi çok iyi
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top, je recommande cette hôtel pour tous les couples qui recherchent la tranquillité le luxe. Nourriture au top établissement très propre . C’est l’un des meilleurs hôtels que j’ai pu faire en Tunisie.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Zj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Clean, quiet, friendly staff, spacious rooms with a view. Nice beach
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement et excellent service a la clientèle.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

addam

Liked: Cleanliness, staff & service, room comfort

Great night stay

Stayed in this hotel for 1 night of my recent trip to Tunisia, and this hotel was amazing, the room was very clean, staff were friendly, food was nice and also the beach was amazing and the hotel also had 4 pools in total which allowed plenty of room to chill out in.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Amet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Clean and ecology friendly. I strongly recommend it
Stayed 1 night in Jun 2019
Verified

6/10 Okay

GREGORY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Chambre confortable et soignée mais peut mieux faire côté service, surtout compte tenu des prestations affichées. Être deloge du restaurant à 21h15 parce que les cuisiniers ont envie de rentrer n'est pas très respectueux et surtout pas digne d'un 4 étoiles
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trés agréable

L'hôtel Oceana est un des rares 5 étoiles à Hammamet à respecter les prestations d'un 5 étoiles (expérience de cette région depuis 2010). Les plus de cet établissement : Adulte Only. tarif justifié, la piscine, la plage, les sports nautiques ( matériels neuf).La direction ainsi que leurs collaborateurs et tout le personnel sont à notre écoute et réactifs, le personnel du service de nettoyage très professionnel avec un service irréprochable. Je vous remercie pour ce très agréable séjour.
Stayed 9 nights in Oct 2018
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, beautiful facilities, nice pools, clean beach, very quiet hotel with friendly and efficient staff. Rooms are spacious and have a nice and private terrace. Bathrooms and amenities are high quality.. I strongly recommend this establishment for people who wish quiet holidays with the highest standards.
Stayed 6 nights in Oct 2018
Verified

4/10 Poor

Pititange69

Liked: Cleanliness, room comfort
Disliked: Staff & service

Personnel détestable

L'hôtel est très beau et la chambre confortable pour le personnel c'est autre chose... Le matin de l'arrivée on nous invite a aller au petit déjeuner mais il n'était pas inclus pour ce premier matin le réceptionniste nous oblige a lui régler 22€ en liquide prétextant qu'il n'a pas d'appareil a CB que l'on règle uniquement en liquide (plus tard nous avons vu que c'était faux et compris que l'on c'était fait avoir) Nous avons vu des chambres avec piscine et sommes allés demander si une d'entre elles serait disponible on nous dit que oui moyennant un supplément de 50€ par nuit nous validons on nous confirme le matin même à 11h que l'on peu changer de chambre pour midi nous partons faire nos valises revenons à la réception ce n'est plus possible de changer et on veut nous forcé à prendre une autre chambre sans piscine mais plus cher que la notre. Le jour du check-out leur appareil à CB (qui existait bien en fin de compte !) ne fonctionnait pas on nous force à prendre un taxi à nos frais pour aller retirer en ville à notre retour fort mécontents nous réclamons un geste commercial on nous dit que ça ne se fait pas (même pas capable de nous offrir une boisson ou quoi que se soit sur notre note) on nous agresse et nous répond que c'est comme on veut ou on paye ou on ne nous laissera pas partir. Le réceptionniste nous menace. Très mauvaise expérience.
Stayed 4 nights in Sep 2018
Verified

6/10 Okay

Heidi

Liked: Staff & service, property conditions & facilities, room comfort
Zimmer sehr schön une geräumig. Anscheinend renoviert. Bad hingegen etwas altmodisch, Dusche, Ablauf funktionieren nicht sehr gut. Es braucht Geduld bis das Heisswasser zum Fliessen kommt. Wir hatten eine Suite Prestige; sehr gross, aber "kalt". Toilette im Bad; sind wir uns nicht gewohnt. Schwimmbad sehr angenehm, wunderschöner Park, angenehmes Pool-Restaurant und ebenso angenehme "Buvette" am Strand. Gutes Essen im Pool-Restaurant; mittelmässig am Buffet.
Stayed 8 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges und sauberes Hotel.
Stayed 1 night in Aug 2018