Good location but place is not maintained well and quality is very poor
Room wasn't fit with the proper bed for the third adult person. They swapped the bed after long discussion with the staff. Reported issue with bathroom (no air exchange) but no one showed up to fix after full 4 nights stay. Staff confused about client with food allergy ( bring your milk if you are lactose intolerant). Food quality above average but gets boring after the second day (mostly the same). Hotel Location doesn't provide the best beach spot(too many garbage coming out). Staff are very nice overall specially the chef who will stop by and make sure you are satisfied with your dinner.
Medina Solaria & Thalasso places you within a 10-minute stroll of Carthage Land and Yasmine Beach. This 239-room, 5-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and free breakfast.
Free buffet breakfast is included with your stay and awaits you each morning from 8:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Medina Solaria & Thalasso's 239 rooms provide balconies, minibars, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also standard.
Guests of Medina Solaria & Thalasso have access to a private beach, a full-service spa, and an indoor pool. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
Good location but place is not maintained well and quality is very poor
Room wasn't fit with the proper bed for the third adult person. They swapped the bed after long discussion with the staff. Reported issue with bathroom (no air exchange) but no one showed up to fix after full 4 nights stay. Staff confused about client with food allergy ( bring your milk if you are lactose intolerant). Food quality above average but gets boring after the second day (mostly the same). Hotel Location doesn't provide the best beach spot(too many garbage coming out). Staff are very nice overall specially the chef who will stop by and make sure you are satisfied with your dinner.
Dear Guest, Thank you for sharing your feedback. Whether it is a positive or a negative one, each review is important for us. We appreciate that you enjoyed the good location meanwhile we are sorry to read that there are no other positive aspects that you could find. We hoped for the best about the professionalism of our staff or the variety of the activities, positive points that our clients usually admire. We look forward to welcoming you again in the future so that you will give us a second chance for a better experience as we are sure you can have in our hotel. Best regards,