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JUFA Hotel Hamburg HafenCity

Property class: 4

Choose dates to view prices

Photo gallery for JUFA Hotel Hamburg HafenCity

Outdoor wooden tables and chairs by a riverside, with a railing and a view of a cityscape in the background.
A modern multi-story building with a glass facade, a visible staircase, and a waterfront view.
A spacious lobby with seating areas, a palm tree, and a view of the outside.
A buffet area with various food items and utensils displayed on shelves.
A wooden ship-shaped playground structure with climbing nets and a slide, located in an urban area with modern buildings in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Versmannstrasse 12/14, Hamburg, 20457
  • Place, International Maritime Museum
    ‪10 min walk‬
  • Place, Miniatur Wunderland
    ‪19 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with a large bed, a map on the wall, a small table with a lamp, and a view of the city through sheer curtains.

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

A hotel room with a large bed, a map on the wall, a small table with a lamp, and a view of the city through sheer curtains.

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A hotel room with a large bed, a world map on the wall, a small table with a book, and a window with sheer curtains.

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

A hotel room with a bed, desk, chair, and a map on the wall.

Classic Double Room

8.0 out of 10
Very good
(19 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

A modern hotel room with a large bed, a smaller bed, a bunk bed, a desk, and a chair. There is a map on the wall and a small round table.

Family Quadruple Room

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a lamp, a map on the wall, and a view of the city through large windows.

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, and a map on the wall.

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Water view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

A hotel room with two beds, a desk with a lamp, a map on the wall, and a view of the city through large windows.

Superior Triple Room

9.0 out of 10
Wonderful
(8 reviews)
  • Partial lake view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Hamburg

Located in Hamburg-Mitte within a short walk of Hamburg Cruise Center, JUFA Hotel Hamburg HafenCity is within a mile (2 km) of other popular sights such as Miniatur Wunderland. This 220-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • International Maritime Museum - 10 min walk - 0.6 miles
  • Hamburg Dungeon - 18 min walk - 1.0 mile
  • Miniatur Wunderland - 19 min walk - 1.0 mile
  • Hamburg City Hall - 5 min drive - 1.4 miles
  • Elbe Philharmonic Hall - 5 min drive - 1.4 miles

Getting around

  • HafenCity Universität Station - 2 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 45 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Sabai Dee Mai Restaurant - ‬10 min walk
  • ‪Pesca – Theatre of Fish - ‬12 min walk
  • ‪Espresso House - ‬9 min walk
  • ‪Subway - ‬10 min walk

About this property

JUFA Hotel Hamburg HafenCity

At JUFA Hotel Hamburg HafenCity, guests have access to free WiFi in public areas, an arcade/game room, and a terrace. Self parking is available for EUR 19.50 per day. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include laundry facilities, a banquet hall, and a garden.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 24 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

MastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 16 for children
  • Self parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at JUFA Hotel Hamburg HafenCity?

JUFA Hotel Hamburg HafenCity offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JUFA Hotel Hamburg HafenCity?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at JUFA Hotel Hamburg HafenCity on Sep 27, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to JUFA Hotel Hamburg HafenCity?

This hotel is situated in Hamburg-Mitte within a short 13-minute walk of Hamburg Cruise Center and also 20 minutes on foot from Miniatur Wunderland. You'll also find Elbe Philharmonic Hall and St. Pauli Piers within a short drive.

Does JUFA Hotel Hamburg HafenCity include a casino on the premises?

No, JUFA Hotel Hamburg HafenCity doesn't have a casino.

Is there an indoor pool at JUFA Hotel Hamburg HafenCity?

No, there is no indoor pool at this hotel.

Does JUFA Hotel Hamburg HafenCity feature a restaurant that includes a breakfast menu?

Yes, JUFA Hotel Hamburg HafenCity serves buffet breakfast each morning for a surcharge from its restaurant.

Does JUFA Hotel Hamburg HafenCity allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at JUFA Hotel Hamburg HafenCity for a fee of EUR 10.00 per pet, per day. The property also provides food and water bowls.

Where is the closest airport to JUFA Hotel Hamburg HafenCity?

The closest major airport to JUFA Hotel Hamburg HafenCity is Hamburg Airport (HAM), which is 9.6 mi away (45 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 13.6 mi away (36-minute drive).

JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 914 reviews
Rating 8 - Good. 380 out of 914 reviews
Rating 6 - Okay. 90 out of 914 reviews
Rating 4 - Poor. 24 out of 914 reviews
Rating 2 - Terrible. 7 out of 914 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant family room and stay was great
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Theresa Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, room Nice (though with quite a few scuff marks on the walls), and breakfast was good.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place to stay in Hamburg
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, cot was provided. Very friendly staff! Great play areas for kids. Sadly the restaurant, Das Kulinarium, was closed and their own buffet could be improved on. Overall we had a really nice stay!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, helpfull service. Breakfast could have more options
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

PJ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family hotel and a little limited good for children
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location in the Speciherstadt (Warehouse City) in the port
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Lars-Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here several times and like its modernity, comfort, waterside location and easy access to Havencity and the city centre. My visit on this occasion, however, was marred by construction work being undertaken outside my room which from around 7.45am was quite noisy.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice room😃
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked better dining possibilities around.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style dining food all meals was not good for me, would lime other options for dinner
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Lotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average

Breakfast below average for a 4 star hotel. Visit instead bake and soda next door for breakfast. Comfortable beds. Large room. Quiet. Subway very close. Staff speaks very poorly English. And whenever we have written to them prior to arrival (in English) they always reply in German which we consider to be not so friendly.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms, great location

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Manolito

Liked: Cleanliness, property conditions & facilities
No help at the lobby for my luggages
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

JACQUELINE

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Rune

Liked: Staff & service, amenities
Bring earplugs. There is an air condition unit in the flats. You can try to put it in sleep mode, but there is a constant rather annoying hum regardless. I suspect it's the air condition from the adjacent rooms. In either case, the staff said that it's normal, and we couldn't have muted it entirely by any means. Otherwise, the room was good. Bring earplugs.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fräsht hotell med bra frukost. Bokar gärna igen
Stayed 1 night in Jun 2026