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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
Reception
Children's activities
Triple Room | Room amenity
Daily buffet breakfast (EUR 21 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Pet friendly

Explore the area

View in a map
Versmannstrasse 12/14, Hamburg, 20457
  • Place, Mehr!-Theater am Großmarkt
    ‪7 min walk‬
  • Place, Hamburg Wholesale Market
    ‪9 min walk‬
  • Place, Hamburg Cruise Center
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Double Room

Room amenity

Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite (3 Persons)

Junior Suite (3 Persons) | Terrace/patio

Junior Suite (3 Persons)

9.4 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Water view
  • Sleeps 1
  • 1 Large Twin Bed

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Exterior

Hampton by Hilton Hamburg City Centre

Hamburg-Mitte
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
$97 nightly
The price is $104
Nov 23 - Nov 24
Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg-Mitte, JUFA Hotel Hamburg HafenCity is within a mile (2 km) of popular sights such as Hamburg Cruise Center and Miniatur Wunderland. This 220-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Mehr!-Theater am Großmarkt - 7 min walk - 0.4 miles
  • Hamburg Wholesale Market - 9 min walk - 0.5 miles
  • Hamburg Cruise Center - 10 min walk - 0.6 miles
  • Miniatur Wunderland - 19 min walk - 1.0 mile
  • Elbe Philharmonic Hall - 2 min drive - 1.1 miles

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 43 min drive

Restaurants

  • ‪Espresso House - ‬11 min walk
  • ‪Sabai Dee Mai Restaurant - ‬10 min walk
  • ‪Pesca – Theatre of Fish - ‬11 min walk
  • ‪Kazu Ramen - ‬11 min walk
  • ‪Starbucks - ‬11 min walk

About this property

JUFA Hotel Hamburg HafenCity

Family-friendly hotel with a 24-hour front desk and a coffee shop
At JUFA Hotel Hamburg HafenCity, guests have access to free WiFi in public areas, an arcade/game room, and a terrace. Self parking is available for EUR 19.50 per day. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include laundry facilities, a banquet hall, and a garden.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Holiday Inn Hamburg - Hafencity by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 836 reviews
$97 nightly
The price is $103
Nov 30 - Dec 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 1 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Self parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at JUFA Hotel Hamburg HafenCity?

JUFA Hotel Hamburg HafenCity offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JUFA Hotel Hamburg HafenCity?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at JUFA Hotel Hamburg HafenCity on Nov 23, 2025 start from $137.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to JUFA Hotel Hamburg HafenCity?

This hotel is situated in Hamburg-Mitte within a short 18-minute walk of Hamburg Cruise Center and also 19 minutes on foot from Miniatur Wunderland. You'll also find Elbe Philharmonic Hall and St. Pauli Piers within a short drive.

Is parking available on site at JUFA Hotel Hamburg HafenCity?

Yes, parking is offered for EUR 19.50 per day. Electric car charging and bicycle parking are also available.

Does JUFA Hotel Hamburg HafenCity include a casino on the premises?

No, JUFA Hotel Hamburg HafenCity doesn't have a casino.

Is there an indoor pool at JUFA Hotel Hamburg HafenCity?

No, there is no indoor pool at this hotel.

What do couples enjoy most about JUFA Hotel Hamburg HafenCity?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does JUFA Hotel Hamburg HafenCity have a hot tub?

No, this hotel doesn't have a spa tub.

Does JUFA Hotel Hamburg HafenCity feature a restaurant that includes a breakfast menu?

Yes, JUFA Hotel Hamburg HafenCity serves buffet breakfast each morning for a surcharge from its restaurant.

Does JUFA Hotel Hamburg HafenCity allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at JUFA Hotel Hamburg HafenCity for a fee of EUR 10.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at JUFA Hotel Hamburg HafenCity?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to JUFA Hotel Hamburg HafenCity?

The closest major airport to JUFA Hotel Hamburg HafenCity is Hamburg Airport (HAM), which is 9.2 mi away (43 minutes by car).

Can I book a room with a balcony at JUFA Hotel Hamburg HafenCity?

No, at JUFA Hotel Hamburg HafenCity, there aren't any guestrooms that list a balcony.

JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 781 reviews
Rating 8 - Good. 335 out of 781 reviews
Rating 6 - Okay. 78 out of 781 reviews
Rating 4 - Poor. 22 out of 781 reviews
Rating 2 - Terrible. 5 out of 781 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location in the Speciherstadt (Warehouse City) in the port
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant family room and stay was great
Stayed 2 nights in May 2025

10/10 Excellent

Manolito

Liked: Cleanliness, property conditions & facilities
No help at the lobby for my luggages
Stayed 1 night in Apr 2025

10/10 Excellent

Abdul Waseh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms, great location

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

JACQUELINE, BACUP

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Stayed 1 night in Jul 2024

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style dining food all meals was not good for me, would lime other options for dinner
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked better dining possibilities around.
Stayed 1 night in Nov 2023

2/10 Terrible

PJ

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family hotel and a little limited good for children
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place to stay in Hamburg
Stayed 1 night in Jun 2023

10/10 Excellent

dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
Stayed 3 nights in May 2023

10/10 Excellent

Henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Functional and big room. Great Breakfast Bufet. Lobby Area is big but not very inviting to sit and relax.
Stayed 1 night in May 2022

10/10 Excellent

Jonathon

Stayed 2 nights in Sep 2021

10/10 Excellent

JP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in quiet area down at the waterfront. Easy to get to on the Underground, the stop ( universitat) is right at the hotel entrance. Rooms are very spacious and exceptionally clean and quiet. Toilet and shower room are separate which can be useful. Bar / restaurant area very relaxing and staff couldn’t be more friendly and helpful. Breakfast is served on the first floor and there is everything you could need and served till 11am. Loads of choice for kids as well. Very family friendly hotel with areas for kids, plates cups and cutlery at mealtimes too. Wouldn’t hesitate to stay here again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kate

Stayed 2 nights in Dec 2019

10/10 Excellent

Salah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg's top hotel choice

Ahoi and welcome to the most amazing experience you can expect from a 4-stars hotel. One of the best hotels I've stayed at by far. Hamburg is one of the most beautiful and attractive cities to visit in Germany and Jufa Hotel gave us that one extra bit of happiness to our trip. A clean, comfortable and friendly all around atmosphere that almost wants you to stay indoor all day. NB The breakfast is a must to complete your full Jufa Hotel experience.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Late check-in is impossible and no refunding. Unhelpful team.
Stayed 1 night in Aug 2019

4/10 Poor

Cornelia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not recommended.
Stayed 4 nights in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Good value for money, comfortable hotel with a lovely outdoor sitting area. Taxi into town is roughly €8-€10
Stayed 1 night in Jun 2019

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