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ibis Hamburg City

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for ibis Hamburg City

Terrace/patio
Dinner served, Regional cuisine
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Dinner served, Regional cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Amsinckstr. 3, Hamburg, HH, 20097
  • Mehr!-Theater am Großmarkt
    ‪8 min walk‬
  • Hamburg City Hall
    ‪16 min walk‬
  • Elbe Philharmonic Hall
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪15 min drive‬

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Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(36 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(8 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg-Mitte within a short walk of Moenckebergstrasse, ibis Hamburg City is within a mile (2 km) of other popular sights such as Mehr!-Theater am Großmarkt. This 252-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Moenckebergstrasse - 7 min walk - 0.4 miles
  • Mehr!-Theater am Großmarkt - 8 min walk - 0.5 miles
  • Hamburg City Hall - 16 min walk - 0.9 miles
  • St. Michaelis Church - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.3 miles

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Restaurant Teheran - ‬9 min walk
  • ‪Café Irma - ‬7 min walk
  • ‪Oberhafenkantine - ‬9 min walk
  • ‪The Garden's Table - ‬2 min walk
  • ‪Berliner Bahnhof - ‬5 min walk

About this property

ibis Hamburg City

Eco-certified hotel with a 24-hour front desk and a restaurant
Guests of ibis Hamburg City enjoy free WiFi in public areas, a business center, and a terrace. Self parking is offered for EUR 19 per night. The front desk is staffed 24 hours a day to help with securing valuables and access to locker space. This smoke-free hotel also has a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include hair dryers, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Exterior

Prize by Radisson, Hamburg City

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  • Restaurant
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Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping mall

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 16 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Are free cancellation options available at ibis Hamburg City?

Ibis Hamburg City offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at ibis Hamburg City?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at ibis Hamburg City on Jul 13, 2025 start from $99.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to ibis Hamburg City?

This hotel is situated in Hamburg-Mitte within a 10-minute walk of Moenckebergstrasse, CHOCOVERSUM, and Elbe. You'll also find Miniatur Wunderland and Reeperbahn within a short drive.

Is parking available on site at ibis Hamburg City?

Yes, parking is offered for EUR 19 per night. Accessible parking is also available for guests.

Does ibis Hamburg City feature a casino?

No, ibis Hamburg City doesn't have a casino.

Will I find an indoor pool at ibis Hamburg City?

No, there is no indoor pool at this hotel.

Is ibis Hamburg City good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does ibis Hamburg City have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Hamburg City feature a restaurant that includes a breakfast menu?

Yes, ibis Hamburg City serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will ibis Hamburg City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at ibis Hamburg City for a fee of EUR 16 per pet, per day.

Does ibis Hamburg City have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ibis Hamburg City?

The closest major airport to ibis Hamburg City is Hamburg Airport (HAM), which is 7.5 mi away (30 minutes by car).

Are there rooms with balconies that I can book at ibis Hamburg City?

No, there aren't any guestrooms with balconies at ibis Hamburg City.

ibis Hamburg City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 312 out of 1005 reviews
Rating 8 - Good. 538 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Livier

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregor

Stayed 2 nights in Oct 2024

8/10 Good

Sabine

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Stayed 5 nights in Jan 2025

8/10 Good

Elyasudin

Stayed 3 nights in Jan 2025

8/10 Good

Graham

Traveled with partner
Liked: Amenities, property conditions & facilities
Comfortable and nice bar
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Stayed 2 nights in Oct 2024

8/10 Good

WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
Stayed 3 nights in Oct 2024

6/10 Okay

Cynthia

Traveled with family
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Stayed 3 nights in Jul 2024

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
It would be excellent if the hotel had an chatle between airport and station.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024

8/10 Good

Katherine

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Neil

Liked: Staff & service, room comfort

For 3 star was very basic with mice thrown in free

Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud! Air con turned low didnt work either. Only one pillow for each person and no extras in the room so had to ask. No tea / coffee facilities in the room like basic UK hotels always provide. Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested. Wont let me upload photos on here.
Stayed 3 nights in Jan 2024

6/10 Okay

Alhassan

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Alan

Stayed 3 nights in Aug 2023

4/10 Poor

Jason

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Was expecting best quality for the price . No coffee or refri on the room. No good info about tourism on the living room. No recognizing hotels.com gold status etc
Stayed 3 nights in Jul 2023

4/10 Poor

Siavash

Disliked: Staff & service, property conditions & facilities, room comfort

Too cheap to be good

- The room did not have a proper bed, it was a hard thin layer that looked more like a blanket. - The staff does not speak English well and have a very bad attitude towards the foreigners, specially from the US - It is overcrowded and small as a lot of people travel on budget. - The location is a bit odd as you have to pass under a bridge or take your luggages up and down the stairs for shortcut - There were a lot of construction and new development around that wasn't open and made this place look like a ghetto
Stayed 2 nights in Jul 2023

8/10 Good

Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, modern and clean. It was too bad that you couldn’t get anything at the cafe after breakfast was finished.
Stayed 3 nights in Jun 2023

8/10 Good

Myriam

Stayed 1 night in May 2023

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