ibis Hamburg Alster Centrum

3.5 star property
Eco-certified Hamburg hotel connected to the convention center, steps from Alster Lakes

Choose dates to view prices

Photo gallery for ibis Hamburg Alster Centrum

Land view from property
Property amenity
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Room, 2 Twin Beds | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Parking available
  • Housekeeping

Explore the area

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099
  • Hamburg City Hall
    ‪12 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

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Room options

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(34 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed with Sofa bed

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Room, 2 Twin Beds

7.8 out of 10
Good
(16 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg City Center, ibis Hamburg Alster Centrum is adjacent to Alster Lakes and within a 15-minute walk of popular sights like Hamburg City Hall. This 165-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and a 24-hour front desk. It's connected to the convention center in central Hamburg and also close to Miniatur Wunderland and Hamburg Cruise Center.

What's nearby

  • Hamburg City Hall - 12 min walk - 0.7 miles
  • Miniatur Wunderland - 3 min drive - 1.7 miles
  • Reeperbahn - 3 min drive - 1.7 miles
  • Hamburg Cruise Center - 4 min drive - 1.9 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.9 miles

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪Mutterland - ‬4 min walk
  • ‪Junge Die Bäckerei - ‬4 min walk
  • ‪Atlantic Bar - ‬1 min walk
  • ‪Restaurant Herr He - ‬4 min walk
  • ‪Barca an der Alster - ‬3 min walk

About this property

ibis Hamburg Alster Centrum

Eco-certified Hamburg hotel connected to the convention center, steps from Alster Lakes
Guests of ibis Hamburg Alster Centrum have access to free WiFi in public areas. Self parking is available for EUR 20 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Hair dryers, phones, and desks are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 16 per pet, per night
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at ibis Hamburg Alster Centrum?

Ibis Hamburg Alster Centrum provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at ibis Hamburg Alster Centrum?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on Aug 10, 2025 start from $94.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of ibis Hamburg Alster Centrum?

This hotel is situated in Hamburg City Center, just steps from Hamburger Kunsthalle and Alster Lakes, and within a short walk of Inner Alster Lake. You'll also find Hamburg City Hall and Hamburg Messe and Congress within a short drive.

Is there parking available at ibis Hamburg Alster Centrum?

Yes, parking is offered for EUR 20 per day. Electric car charging and bicycle parking are also available.

Does ibis Hamburg Alster Centrum have a casino at the property?

No, ibis Hamburg Alster Centrum doesn't have a casino.

Is there an indoor pool at ibis Hamburg Alster Centrum?

No, there is no indoor pool at this hotel.

Are there hot tubs at ibis Hamburg Alster Centrum?

No, this hotel doesn't have a spa tub.

Does ibis Hamburg Alster Centrum have a restaurant that serves breakfast?

Ibis Hamburg Alster Centrum offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does ibis Hamburg Alster Centrum allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis Hamburg Alster Centrum for a fee of EUR 16 per pet, per night.

Does ibis Hamburg Alster Centrum have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Hamburg Alster Centrum?

The closest major airport to ibis Hamburg Alster Centrum is Hamburg Airport (HAM), which is 6.8 mi away (26 minutes by car).

Are there rooms with balconies at ibis Hamburg Alster Centrum?

No, you won't find guestrooms with balconies at ibis Hamburg Alster Centrum.

ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 224 out of 810 reviews
Rating 8 - Good. 401 out of 810 reviews
Rating 6 - Okay. 137 out of 810 reviews
Rating 4 - Poor. 37 out of 810 reviews
Rating 2 - Terrible. 11 out of 810 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott William

Stayed 1 night in Apr 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Stayed 6 nights in Mar 2025

10/10 Excellent

Lola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Stayed 4 nights in Feb 2025

6/10 Okay

Selen

Traveled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

CYNTHIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
Stayed 3 nights in Sep 2024

6/10 Okay

BURCIN, ANKARA

Business traveler
Liked: Cleanliness, staff & service
I wish there was a safe in the room. Other than that very friendly staff, very clean room, great sheets on the bed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Stayed 4 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Fatih

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Özellikle otelde ki receptionist hanımefendi çok ilgili alakalı idi
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for a short stay in Hamburg

This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
Stayed 2 nights in Jun 2024

8/10 Good

Susannah

Liked: Cleanliness, staff & service
I liked everything about the place, except for the fact that the air conditioning did not work.
Stayed 1 night in May 2024

4/10 Poor

David

Stayed 3 nights in Apr 2024

8/10 Good

Asteria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

6/10 Okay

DAVID

Disliked: Property conditions & facilities
Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear. Staff very good when we asked to change rooms and there was no problem in doing so.
Stayed 4 nights in Mar 2024

8/10 Good

Philip Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Tatia

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Not clean

The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Stayed 1 night in Jan 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Stayed 3 nights in Jan 2024

6/10 Okay

W A

Liked: Cleanliness, property conditions & facilities

Too noisey from railway.

A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I nice, basic, hotel very close to the city centre.
Stayed 3 nights in Dec 2023

8/10 Good

SANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Reasonably priced. Good breakfast. Great staff!
Stayed 2 nights in Nov 2023

10/10 Excellent

Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Stayed 8 nights in Oct 2023

8/10 Good

Hyun Jung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gilda, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast !!!! Recommended!!!
Stayed 1 night in Sep 2023