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Crowne Plaza Hamburg - City Alster

4.0 out of 5.0

Recent guest reviews

I stayed a week in the hotel and enjoyed every day. Very nice, comfortable, clean and the staff was the best. The room was a bit small but good for myself. If it were two people imposible to walk inside it. The room had an iron and the table which was great. The breakfast was very good. Plenty of options. I had lunch there too and is very good as well. The location is great next to the lake and 20min away (walking) from downtown and subway stations around.

One of my favorite places in Hamburg. Walking distance along the Alster to the city (10-15min). Huge variety of breakfast & if you prefer to have some more privacy, the club lounge is the best place, which has a beautiful view on the roof to the city.

Most of the rooms here are good and the hotel is nice and clean but it does have some drawbacks. One or two of the rooms are smaller than others and if you are in one of them it is a bit cramped. Ironing boards in every room and the iron works well though. Biggest tip is not to book for breakfast. The breakfast room isn’t big enough for the hotel so if you book but go at the wrong time you will have nowhere to sit and therefore no breakfast. Plenty of places to eat nearby so just don’t book it. Also fairly regularly you can’t get dinner due to space restrictions. Handily located though and handy for short breaks. Business travellers will get annoyed about the food thing though.

3 night stay , nice location within easy walk of train station and city center 15 mins tops. jogging route beside lake excellent. staff very friendly fluent in English speaking and great help with EU plug adopter for mobile phone. Rooms comfortable and very clean . would return again

Stayed herer 4 nights. We enjoyed it very much. Secure parking. Great room. Clean och quite. Lovely breakfast. Central Hamburg, just 100m to bus stop. Very friendly staff. Will definitly comback here again.

We stayed 2 nights and enjoyed it. the rooms were neat, pleasant and temperature controlled. TV channel availability was far higher than normal. Buffet breakfast was was excellent in choice and service. Taxis are always readily available, but either a 10 min walk to U-Bahn station, or 2 min walk to bus stop will take you direct to the Hauptbahnhof, or main entertainment and shopping district

I stayed in this hotel in one of my business trips to Hamburg. The hotel is located in 15 minutes walking distance from the Central Train Station and in a silent area. The rooms were OK except the size of the bathroom and bed. To be honest, it has the smallest bathrooms that I have ever seen in an hotel. Breakfast was really good and tasty.

We stayed at this hotel for two nights. The choice for this hotel was the great location and as we stayed there many years ago. The staff were very friendly and helpful when we were checking in and out. Very clean rooms with all the essentials. Did not opt for the breakfast as we found it a wee bit pricey. Were also a wee bit shocked of the prices in the bar and just stuck with one each. Would recommend it and return myself :)

We stayed over Christmas and New Year in this nice located hotel in Hamburg. After leaving we had mixed feelings because of the different levels of service quality we had experienced during our stay. The reception for example handled the check in rather Business like (in the worst meaning of business like), there we learned that the Spa was not in operation ... Bummer ! The breakfast buffet was excellent in terms of selection and service. The free tea lounge was a nice touch. Rooms were well cleaned. Unfortunately very dark with not sufficient light in the main room nor in the bathroom. The check out was as the check in. The CBP officers in New York are charming in comparison... Express check out is not known in the Crowne Plaza. If you like breakfast and tea you should stay there if you like a more welcoming place, stay away.

2 stay at the hotel and should have learned from thebfirst one. If you like your night sleep without a really really noisy aircondition DONT CHOOSE the crown plaza hamburg. The staff knows obvouisly about the problem, like you can see in tripadvisor countless complains about to loud aircon, the hotel staff always with the same story (sending a house technician, so sorry about the problem and so on) They know they cant do anything about it so what are they gone a do about that, right nothing. I AM UNDER NO CIRCUMSTANCES GOING TO STAY THERE AGAIN.

Graumannsweg 10 Hamburg HH

Hotel highlights

  • Close to Hamburger Kunsthalle and Moenckebergstrasse
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Hamburg-Mitte, Crowne Plaza Hamburg - City Alster is within a mile (2 km) of popular sights such as Hamburger Kunsthalle and Moenckebergstrasse. This 4-star hotel has 285 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a conference center. Located centrally in Hamburg, it's also close to Hamburg City Hall and St. Michaelis Church.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.


Crowne Plaza Hamburg - City Alster's 285 soundproofed rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and 42-inch TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include phones, ironing boards, and desks.

Property features

At Crowne Plaza Hamburg - City Alster, guests have access to a 24-hour fitness center, free WiFi in public areas, and 8 meeting rooms. Self parking is available for EUR 22 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a computer station.

Room options

Comfort Room, 1 Queen Bed

Queen 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 2

Club Room, 1 King Bed

King 1 | Sleeps 2

Club Room, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 1122 reviews