Skip to main content
Beginning of main content

Crowne Plaza Hamburg - City Alster

4.0 out of 5.0

Recent guest reviews

Following the Google Maps advice, I took the metro from Hauptbanhof in Hamburg to reach the Crowne Plaza City Alster. I got down at Ulhanstrasse and once again followed Google Maps to find my way. It was a bit confusing at first but then the hotel was right in front of me. The reception staff was pleasant and check-in was a breeze. My room no 202 was on the second floor and not too far from the lift as I had requested. The room though not too big was comfortable with a double bed, desk, closet, safe etc. there were no bathrobes or slippers. The bathroom had a rather small bath tub but the toiletries were of good quality. The view from the window was of the hotel lawn. Crowne Plaza in Hamburg is located in a quiet residential locality but the moment you start exploring the area around you discover that it is not too far from anything. The beautiful lake is just five minutes away; the Lange Reihe thoroughfare with its dozens of restaurants, shops and pubs is just a 12 minute walk; the convenience store is only five minutes away by foot. So the best thing about this hotel is that it is in the middle of everything but without the noise and the din. Later on I also realized that even the Hauptbanhof is just a 20 minute walk and better than that, it is easier to take tram 6 which takes you right outside the hotel. The Airport Express is also available from the Hauptbanhof for €3.20 only. There was a coffee maker in the room plus free bottles of water and biscuits too. Wifi was free. My request for a late check-out was granted without much ado and I got the extension up to 2pm. That is so good unlike some other hotels where they do this great drama if you ask for an early check-in or a late check-out. The hotel also has a bar and a 24-hour fitness centre both of which I could not use. Overall, for me, staying at the Crowne Plaza in Hamburg turned out to be a most pleasant experience. I would highly recommend this hotel to fellow travelers.

Stayed at Crown Plaza, Hamburg Alster. Very helpful staff, all spoke English. Great room modern clean and great food. Breakfast had such large choice and nice bar food( didn't try main dining room) lovely walk along lakeside into city centre, hope to visit again soon.

I stayed here on a group tour. The room was a decent size with a desk available for those wanting to work whilst staying. the desk did, however, take up a lot of space in the room. Bed was comfortable but the bathroom was quite small and it had a very high side on the bath, which the shower was over, making it difficult to get in and out of. Iron and board available

Stayed here with family staff are friendly very helpful food was great and the bar plus staff excellent will be back again rooms very comfortable nice area plus taxis are a good rate open top bus was a must only thing is when bank holidays shops are all closed my husband was a happy man !!

I came here before for business. I always pick this hotel because of the location close to both some restaurants ad well as the Alster and Hamburg city center. But now I feel as they stopped improving and updating. Besides a small change to the lobby, the likes of rooms/bar/restaurant are getting outdated. It's really a pity as the personnel are helpful and friendly. So Crown please don't forget to keep up! I was at the 7th floor and my room looked like a student/attic room.

The Crowne Plaza is not in the centre of Hamburg but it is a good place to stay for business. It is a short taxi from the centre so not really an inconvenience. It is relatively modern. The breakfast buffet was extensive including omelettes made to order. The staff were extremely helpful. We were able to use the club room business centre for a daily fee. Myself and three colleagues were able to work there quite comfortably. The rooms are quite large, quiet and airy although the air conditioning was not particularly efficient and I had to open the window to cool the room down.

We were there for a weekend. I loved the neighborhood where the hotel is. A true experience of the city. I felt like in a residential lane. The aria impressed us but also the hotel. Thank you all the members of the hotel for making our stay very pleasant!!! Thank you!!! We'll definitely coming back.

Great hotel location. Convenient for business meetings, small conferences/conventions with many available meeting rooms. Nice location nearby the park. Very helpful and friendly staff. Clean rooms but small-sized.

This is a well maintained crowne plaza that looks fresh and modern. The location is nice and close to the lake and there is ample parking in the garage. Traffic close to the hotel can be slow, but that is standard for central hamburg. Ideal for business stays and relaxing in the evening. Cater for those who want to run around the lake. Nice 4.3mile loop and they have maps and a water station by the main entrance. Recommend trying the 'Gin Mule' in the bar. I nice twist on a classic cocktail!

We stayed here for three days while visiting Hamburg. It was a great base and everything we wanted to see was a short journey away. We bought Hamburg cards at the station and used them extensively whilst hopping on and off the underground all weekend. Breakfast was amazing and really set us up for the day. The rooms were large and comfortable with lots of nice extra touches. Staff were really helpful I would definitely recommend a stay here if you're in Hamburg.

Graumannsweg 10 Hamburg HH

Hotel highlights

  • Close to Hamburger Kunsthalle and Moenckebergstrasse
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Hohenfelde, Crowne Plaza Hamburg - City Alster is within a mile (2 km) of popular sights such as Hamburger Kunsthalle and Moenckebergstrasse. This 4-star hotel has 285 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a conference center. Located centrally in Hamburg, it's also close to Hamburg City Hall and St. Michaelis Church.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.


Crowne Plaza Hamburg - City Alster's 285 soundproofed rooms provide coffee makers, free bottled water, and safes. Guests can expect to find satellite TV and stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include phones, ironing boards, and desks.

Property features

At Crowne Plaza Hamburg - City Alster, guests have access to a 24-hour fitness center, free WiFi in public areas, and 8 meeting rooms. Self parking is available for EUR 22 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a computer station.

Room options

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Comfort Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Suite, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 1009 reviews