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Hatsuhana

3.0 star property

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Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Creator video - submitted by Gaby Aleixandre
Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes
Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes
Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪7 min walk‬
  • Place, Tamadare Falls
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 862 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)
  • 471 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 942 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 704 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Trundle Bed
  • Free WiFi

View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

  • 939 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)
  • 948 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

  • 949 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

  • 1139 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 726 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 726 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

  • 993 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

  • 833 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)
  • 979 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

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About the neighborhood

Hakone

Located in Yumoto within a short walk of Hakone Hot Springs, Hatsuhana is within a mile (2 km) of other popular sights such as Tenzan Onsen. This 3-star hotel has 35 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Hot Springs - 7 min walk - 0.4 miles
  • Tenzan Onsen - 6 min drive - 1.1 miles
  • Tamadare Falls - 10 min drive - 1.9 miles
  • Hakone Kowakien Yunessun - 46 min drive - 8.9 miles

Getting around

  • Hakone-Itabashi Station - 10 min drive
  • Kowakidani Station - 16 min drive
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬6 min drive
  • ‪囲炉裏茶寮八里 - ‬7 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬11 min drive
  • ‪箱根浪漫亭湯本店 - ‬6 min drive
  • ‪滋養料理山法師 - ‬15 min walk

About this property

Hatsuhana

Guests staying at Hatsuhana enjoy a full-service spa, free WiFi in public areas, and a terrace. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and safes.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,886 reviews
$370 nightly
The price is $409
Jul 16 - Jul 17
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 4,235 for adults and JPY 2,420 for children
  • A restaurant

Restaurants on site

  • DINING HANAEMI

Things to do

  • Full-service spa
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 4235 for adults and JPY 2420 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Frequently asked questions

What can I see close to Hatsuhana?

This hotel is situated in Yumoto within a short 7-minute walk of Hakone Hot Springs and also 15 minutes on foot from Tenzan Onsen. You'll also find Kanagawa Prefectural Museum of Natural History and Odawara Fishing Port within a short drive.

How much does it cost to stay at Hatsuhana?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hatsuhana on Jul 23, 2026 start from $581, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hatsuhana?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is there a spa available at Hatsuhana?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hatsuhana have a casino at the property?

No, Hatsuhana doesn't have a casino.

Will I find an indoor pool at Hatsuhana?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hatsuhana?

Amenities that appeal to couples at this hotel include a spring water bathtub, premium bedding, and a minibar.

Are there hot tubs at Hatsuhana?

No, but this hotel offers spring water bathtubs in all guestrooms.

Does Hatsuhana have a restaurant that serves breakfast?

Yes, Hatsuhana serves breakfast (local cuisine) for a surcharge each morning at DINING HANAEMI.

Will Hatsuhana allow pets to stay for free?

No, pets aren't allowed at Hatsuhana.

Are there connecting rooms at Hatsuhana?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hatsuhana?

No, there aren't any guestrooms with balconies at Hatsuhana.

Hatsuhana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 69 reviews
Rating 8 - Good. 9 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So zen and relaxing, really amazing beautiful property.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Yali

Everything is perfect! Just the food is very
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Olaseye

Liked: Cleanliness, amenities, property conditions & facilities
Everything! The staff were attentive, the room was immaculate and the food was sensational.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience a superlative modern property with exceptional staff.
Stayed 1 night in May 2024
Verified

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

ZIHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality exceeded my expectations
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Man Ching Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Stayed 1 night in May 2025
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reclusive area. Close to nature but far from everything else.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Mauricio Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love it
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ma Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Cloriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Saeko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵な宿でサービスも心地よかったです。ぜひまた特別な日に行きたいです！！
Stayed 1 night in Dec 2025
Verified

4/10 Poor

chun im abel

Disliked: Cleanliness
入住了兩次這家酒店，不是因為喜歡而是旺季也容易預訂，員工一如既往的細心聆聽粗心辦事，check in時問完的問題，入房間後又會敲門進來重複問一次，打擾了休息，叫房間用餐時點了2杯綠茶，遞來2個茶包說要我們自己沖….第一次住房間清潔很好，這次住好幾處地板有頭髮，清潔怠慢了，但是，餐廳的員工服務還是挺好的，每個菜色都介紹得很詳細細心，
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

SHIZUKA

Liked: Cleanliness, amenities, property conditions & facilities
今回、母の卒寿のお祝いに宿泊しました。 夕食時にお花のプレゼントをいただき母は大変喜んでいました。タブレットで写メを撮っていただきチェックアウトに写真のプレゼントをしてくださいました。スタッフの方々は皆さん気持ちの良い細やかな対応サービスをしてくださいました。 お部屋はとても広くコスメなど良い物がセットされていました。お部屋に用意してくださったたくさんのお菓子やドリンク類に浴衣？羽織、巾着袋、籠草履、パジャマ、バスローブ調度品は至れり尽くせりでした。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

マサコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事大変美味しく又行きたいと思います
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Misuzu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ホテルの雰囲気、部屋のデザインは素晴らしかったです。部屋から見える景色も楽しむことができました。 ホテルのスタッフの方も感じが良いです。 でも、残念なことがふたつあります。ひとつは、アメニティが備えられてないことです。部屋にあったのは、袋に入っていないコットンと綿棒だけ（大丈夫かな？）。ヘアブラシもシャワーキャップもヘアゴムも髭剃りもなし。髪の毛が濡れても櫛でとかすことができないので温泉に入るのをあきらめました。SDGsの取り組みだということですが、予約の時に言って欲しかったな。 もう一つは、小皿料理の一つが、二人分一つのお皿に出てきたことです。同じテーブルを囲んでいるとはいえ、他人と小さいお皿をつつき合って食べるのはなかなかむずかしい。相手の方に気を遣って少しだけ箸をつけたものの、相手の方もちょっと戸惑っているようでした。 残念でした。
Stayed 1 night in Oct 2025