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HAKONE Setsugetsuka

4.0 star property

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Photo gallery for HAKONE Setsugetsuka

Hot springs
Lobby
Property entrance
Front of property - evening/night
Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1300-34 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪14 min walk‬

Room options

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room, For 3 People, Private Open-Air Bath

8.6 out of 10
Excellent
(8 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Twin Room, For 2 People, Semi Open-Air Bath

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Double Room, For 2 People, Private Open-Air Bath

8.6 out of 10
Excellent
(4 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Western Style Double Room

  • Sleeps 2

Western Style Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Japanese Western Style Room(for 2-3 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-3 persons)

  • Sleeps 3

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room, For 4 People, Non Smoking

Japanese Western Style Room, For 4 People, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room, For 4 People, Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Run Of House

Property grounds

Run Of House

  • Sleeps 1

View all photos for Japanese Western Style Room(for 2-4 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-4 persons)

  • Sleeps 4

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About the neighborhood

Hakone

Located in Gora, HAKONE Setsugetsuka is within a 5-minute walk of Hakone Gora Park and within 15 minutes of other popular attractions like Hakone Open Air Museum. This 4-star ryokan has 158 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 3 min walk - 0.2 miles
  • Hakone Museum of Art - 7 min walk - 0.4 miles
  • Hakone Open Air Museum - 14 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive
  • Haneda Airport (HND) - 102 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬13 min walk
  • ‪箱根餃子センター - ‬6 min walk
  • ‪奈可むら - ‬9 min walk
  • ‪Coffee Camp - ‬3 min walk
  • ‪Gora Brewery And Grill - ‬4 min walk

About this property

HAKONE Setsugetsuka

HAKONE Setsugetsuka features free WiFi in public areas and a garden. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This hot springs ryokan also has a vending machine.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Fireplaces, refrigerators, and safes are other standard amenities.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Tea service

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HAKONE Setsugetsuka Inn

Setsugetsuka Inn

Setsugetsuka

Ryokan HAKONE Setsugetsuka Hakone

Hakone HAKONE Setsugetsuka Ryokan

Ryokan HAKONE Setsugetsuka

HAKONE Setsugetsuka Hakone

HAKONE Setsugetsuka Ryokan

HAKONE Setsugetsuka Hakone

HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

What can I see near HAKONE Setsugetsuka?

This ryokan is situated in Gora within a short 3-minute walk of Hakone Gora Park and also 12 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Kowakien Yunessun and Hakone Hot Springs within a short drive.

How much does it cost to stay at HAKONE Setsugetsuka?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on May 31, 2026 start from $339, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at HAKONE Setsugetsuka?

Yes, self parking is offered for free at the ryokan.

Does HAKONE Setsugetsuka have a casino on the premises?

No, HAKONE Setsugetsuka doesn't have a casino.

Will I find an indoor pool at HAKONE Setsugetsuka?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about HAKONE Setsugetsuka?

There are many amenities for couples at this ryokan, including a fireplace, a fireplace in some guestrooms, as well as a restaurant.

Are there hot tubs at HAKONE Setsugetsuka?

No, there isn't a spa tub at this ryokan.

Does HAKONE Setsugetsuka have a restaurant that serves breakfast?

No, HAKONE Setsugetsuka doesn't have a restaurant that serves breakfast.

Will HAKONE Setsugetsuka allow pets to stay for free?

No, pets aren't allowed at HAKONE Setsugetsuka.

Are there connecting rooms at HAKONE Setsugetsuka?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at HAKONE Setsugetsuka?

Yes, some guestrooms at HAKONE Setsugetsuka offer a balcony.

HAKONE Setsugetsuka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 312 reviews
Rating 8 - Good. 102 out of 312 reviews
Rating 6 - Okay. 22 out of 312 reviews
Rating 4 - Poor. 10 out of 312 reviews
Rating 2 - Terrible. 4 out of 312 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lily

Stayed 2 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk.
Stayed 3 nights in Jan 2026

8/10 Good

Regan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Private hot springs were beautiful. Additional "bath" fee for using amenities was ridiculous and not mentioned in booking or by staff during check in.
Stayed 2 nights in Jan 2026

10/10 Excellent

Boon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Dec 2025

10/10 Excellent

Wes

Liked: Cleanliness, amenities, property conditions & facilities
Oh my goodness. This place was absolutely fantastic. Everything was above expectations for my stay here. The service, the amenities, the food, location for checking out Hakone, onsen/bathing options, the room, everything. Loved it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ka Ming Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great service and super charming onsen.
Stayed 2 nights in Dec 2025

4/10 Poor

Daphne

Stayed 3 nights in Dec 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great baths!
Stayed 1 night in Dec 2025

10/10 Excellent

Kensuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This ryokan is absolutely phenomenal. Gorgeous place with exemplary service.
Stayed 1 night in Nov 2025

4/10 Poor

CHENG

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is old with poor lighting. The Aircon was terribly warm and dry despite we set the temperature to below 20 degrees. The in room humidifier does not work. The in room private onsen does not seem to be authentic because when I start filling the bath I can hear some gas heater started working. There is also no sulphur deposit around the bath which is usually the case for onsen facilities. The "kaiseki" dinner and breakfast was so so... In both quantity and quality. Both rice bowls provided during the breakfast were dirty. Given the price of 800+ SGD we paid, it is not up to expectations.
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience staying here. With breakfast and dinner are provided with kaiseki style, it was prepared properly and organized. Staff are kind and friendly. The room has tatami mats and very clean with outdoor bathtubs. Although the facility is kinda run down, we still enjoy our stay. The train station is just next to the hotel and bus stop is right outside the hotel. We will stay here again next time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica, Seattle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like had traditional design elements and a beautiful hotel. Enjoyed the private hot springs (no reservation required). Good selection at gift shop. Enjoyed the complimentary samue loungewear, yukata wrap, hanten jacket and geta sandals. Breakfast was a good selection of different food items. Restaurants around town very busy, hotel has option to make reservation and eat dinner there.
Stayed 1 night in Nov 2025

10/10 Excellent

randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best stays we ever had. Private Tub on the balcony, incredible kaiseki meals, right at the base of the tram and train arrival. Had a 10 pm ramen bar and an afternoon snack bar. This felt like the Japan we dreamed about.
Stayed 2 nights in Oct 2025

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very easy to use train and cable car at Gora Station, Gora Park and bus stop. Japanese set breakfast was elaborate and good experience. Large room was well equipped. Nice to have free tea, coffee, snacks kimono and towels. Building and wooden hot Spring pools showing their age. Limited dining options in hotel or around town are either very basic or quite expensive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES.

It was a truly full-service, relaxing experience, even with our two kids in tow. Every detail and thoughtful extra made our stay exceptional. The kids loved their little kimonos and felt so included. The location was perfect -just a short walk to the cable cars, bus stops, and plenty of delicious food options. Our room was spacious, and the private open-air onsen was such a treat. The traditional breakfast included with the half-board was an adventure for us Westerners, but we wouldn’t have changed a thing. Such a serene, zen experience - highly recommend if you’re passing through Hakone!
Stayed 2 nights in Oct 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ryokan! The onsen were wonderful and the meals were delicious!
Stayed 1 night in Oct 2025

2/10 Terrible

SHAOTANG, DUARTE

Traveled with family
Disliked: Staff & service
Poor organization of the breakfast. We were waiting for almost half hour and no body serviced us. We had to cancel our reservation of the breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hot spring in the room was a bit dirty and the yukata clothes were a little dirty. Towels had a certain smell to them too. There are 3 private onsen rooms too, but you have to wait for a while because there is no time limit. Dinner and breakfast were included and delicious. Also had a bunch of other food amenities like yogurt (?), fish grill, and ramen, but I did not get to try.
Stayed 1 night in Sep 2025

8/10 Good

Wai Man, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself is great but the room is a bit dated. Overall it is clean and comfortable though. It is close to the Gora station and it is so convenient to travel around. Our stay included dinner and breakfast. Food is good and the servers are excellent. I like the 3 private onsens a lot. Though it is first come first serve, but usually we didn't need to wait.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Kalina

Stayed 1 night in May 2025

10/10 Excellent

Terra, Austin

Traveled with family
Liked: Amenities
Wonderful sat and friendly helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Krystal

Traveled with partner
Liked: Amenities
Few shops that are open late and close early. Many not open at all. Plan ahead for meals.
Stayed 3 nights in May 2025

8/10 Good

Robert, Stittsville

Liked: Staff & service
Stayed 2 nights in May 2025