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HAKONE Setsugetsuka

4.0 star property

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Photo gallery for HAKONE Setsugetsuka

A traditional Japanese onsen with a wooden interior, a large window overlooking a natural landscape, and a stone basin in the center.
A building with multiple floors, surrounded by lush greenery and a thatched-roof structure.
A hotel with a traditional architectural style, featuring a courtyard with a wooden staircase leading to the upper floors. The rooms have a simple layout with a bed, bedside table, and a window providing a view of the courtyard.
A spacious lobby with a stone floor, large windows, and a high ceiling.
A spacious lobby with a central open area, wooden beams on the ceiling, and a seating area with tables and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1300-34 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪14 min walk‬

Room options

View all photos for Standard Room with Tatami Area and Open-Air Bath

In-room safe, desk, laptop workspace, WiFi (free)

Standard Room with Tatami Area and Open-Air Bath

  • Sleeps 1
  • 1 Double Futon
  • Free WiFi

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

A hotel room with two beds, a desk, and a chair.

Japanese Western Style Room, For 3 People, Private Open-Air Bath

8.6 out of 10
Excellent
(8 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

A hotel room with two beds, a desk, a chair, and a large window offering a view of greenery.

Twin Room, For 2 People, Semi Open-Air Bath

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, For 2 People, Private Open-Air Bath

A hotel room with a bed, a TV on a stand, a small table, and a sofa.

Double Room, For 2 People, Private Open-Air Bath

8.6 out of 10
Excellent
(4 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Western Style Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Western Style Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

A hotel with a traditional architectural style, featuring a courtyard with a wooden staircase leading to the upper floors. The rooms have a simple layout with a bed, bedside table, and a window providing a view of the courtyard.

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Room, For 4 People, Non Smoking

A wooden deck with a hot tub, wooden benches, and a view of a mountainous landscape.

Japanese Western Style Room, For 4 People, Non Smoking

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

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About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Open Air Museum, HAKONE Setsugetsuka is within a mile (2 km) of other popular sights such as Hakone Kowakien Yunessun. This 4-star ryokan has 158 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 3 min walk - 0.2 miles
  • Hakuundo Chaen - 6 min walk - 0.4 miles
  • Hakone Open Air Museum - 14 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive
  • Haneda Airport (HND) - 102 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬18 min walk
  • ‪箱根餃子センター - ‬6 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬13 min walk
  • ‪鮨・天麩羅 風月 - ‬1 min walk
  • ‪CAFE Ryusenkei - ‬12 min walk

About this property

HAKONE Setsugetsuka

HAKONE Setsugetsuka features free WiFi in public areas and a vending machine. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This hot springs ryokan also has a garden.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Fireplaces, refrigerators, and safes are other standard amenities.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Tea service

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

What can I see near HAKONE Setsugetsuka?

This ryokan is situated in Gora, just steps from Hakone Gora Park, and within a 10-minute walk of Hakone Museum of Art and Hakuundo Chaen. You'll also find Hakone Open Air Museum and Hakone Kowakien Yunessun within a short drive.

How much does it cost to stay at HAKONE Setsugetsuka?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on Aug 31, 2026 start from $222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at HAKONE Setsugetsuka?

Yes, self parking is offered for free at the ryokan.

Does HAKONE Setsugetsuka have a casino on the premises?

No, HAKONE Setsugetsuka doesn't have a casino.

Will I find an indoor pool at HAKONE Setsugetsuka?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about HAKONE Setsugetsuka?

There are many amenities for couples at this ryokan, including a fireplace, a fireplace in some guestrooms, as well as a restaurant.

Are there hot tubs at HAKONE Setsugetsuka?

No, there isn't a spa tub at this ryokan.

Does HAKONE Setsugetsuka have a restaurant that serves breakfast?

No, HAKONE Setsugetsuka doesn't have a restaurant that serves breakfast.

Will HAKONE Setsugetsuka allow pets to stay for free?

No, pets aren't allowed at HAKONE Setsugetsuka.

Are there connecting rooms at HAKONE Setsugetsuka?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at HAKONE Setsugetsuka?

Yes, some guestrooms at HAKONE Setsugetsuka offer a balcony.

HAKONE Setsugetsuka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 336 reviews
Rating 8 - Good. 106 out of 336 reviews
Rating 6 - Okay. 26 out of 336 reviews
Rating 4 - Poor. 10 out of 336 reviews
Rating 2 - Terrible. 6 out of 336 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities and property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. Nice onsen on site. Nice amenities. Enjoyed the stay immensely.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

JIE WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the service is great. And the room is Japanesen style and comfortable. They even provide ramen as night snack which is so sweet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to gora park, amazing amenities offered and very tranquil environment overall
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ka Ming Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great service and super charming onsen.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

MARIA SOFIA

Liked: Cleanliness, staff & service
I like the experience of the onsen! The only suggestion , the amenities somo or them are no so clean..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Great baths!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kensuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This ryokan is absolutely phenomenal. Gorgeous place with exemplary service.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ryokan! The onsen were wonderful and the meals were delicious!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Boon

Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent two nights solo here, the hot springs bath onsen was the best part!! I felt rejuvenated and relaxed. Location super close, walking distance to train station. Hotel has the Japanese yukata to wear and you really get a taste of Japanese culture and food here. Many snacks and lots of food! Staff very helpful. I got western room with bath on balcony and loved soaking private nights there. Staff English is not fluent but with translators you get by. The garden yard was peaceful too. There are two buildings, I was in back one do a bit of a walk to main area, but not a problem. I would recommend if you want a Japanese experience and be near the train for early morning Hakone loop — best the crowds by staying in Gora.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Marlowe

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning was hard to control. I ended up just turning it off because it got too warm. The property is nice but needs some repair in some areas. I enjoyed the private tub and the onsen. The staff was very professional, polite and helpful. The room was clean and comfortable overall. The hotel food is okay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was perfect, very clean and well maintained. I had a small issue during my stay, but the manager handled it quickly and professionally. The staff were amazing, super helpful and accommodating. They kindly allowed me to check in earlier than expected, which I really appreciated. I also accidentally left some of my belongings in the amenities room, and they safely kept them and returned everything to me. The manager even personally apologized for the minor inconvenience, which showed great care and attention. Overall, the level of service truly reflects genuine Japanese hospitality.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ryokan just by the station in Gora. You can get traditional Japanese dinner service and breakfast. You can also get your own onsen tub on the balcony, which I had, and which was great. The room I had was semi traditional Japanese style. The futon bed wasn't directly on the floor but on a platform. This is a must try. I can really recommend this place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kachel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the onsen at this property! The dinner and the breakfast were also a great experience!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Wes

Liked: Cleanliness, amenities, property conditions & facilities
Oh my goodness. This place was absolutely fantastic. Everything was above expectations for my stay here. The service, the amenities, the food, location for checking out Hakone, onsen/bathing options, the room, everything. Loved it.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Terra

Liked: Amenities
Wonderful sat and friendly helpful staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Chun Wah Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place for hot spring
Stayed 2 nights in May 2024
Verified review

8/10 Good

Regan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Private hot springs were beautiful. Additional "bath" fee for using amenities was ridiculous and not mentioned in booking or by staff during check in.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an amazing area, right next to the train and funicular station to get around the mountain.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural hot spring is the main reason to stay, very close to the Gora station.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best stays we ever had. Private Tub on the balcony, incredible kaiseki meals, right at the base of the tram and train arrival. Had a 10 pm ramen bar and an afternoon snack bar. This felt like the Japan we dreamed about.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing instalations, amazing food, amazing service!
Stayed 1 night in Nov 2024