Frequently asked questions

Is a free cancellation option available at The Yen Residences Halong?
The Yen Residences Halong provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.
What is there to do around The Yen Residences Halong?
This aparthotel is situated in Bai Chay within a 10-minute walk of Sun World Ha Long Park, Bai Chay Beach, and Sun Square. You’ll also find Bai Chay Market and Queen Cable Car less than a mile away.
Is there parking available at this aparthotel?
Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.
Does The Yen Residences Halong include a casino on the premises?
No, The Yen Residences Halong doesn’t have a casino.
Will I find an indoor pool at The Yen Residences Halong?
No, this aparthotel doesn’t have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 6:00 PM.
What will couples enjoy most about a stay at The Yen Residences Halong?
Amenities that appeal to couples at this aparthotel include a fireplace, a minibar, and a rainfall showerhead.
Does The Yen Residences Halong have a hot tub?
No, there isn’t a spa tub at this aparthotel.
Does The Yen Residences Halong have a restaurant with a breakfast menu?
The Yen Residences Halong offers continental breakfast each morning for a surcharge though there is no restaurant.
Will The Yen Residences Halong allow pets to stay for free?
No, pets and service animals aren’t allowed at The Yen Residences Halong.
Are there connecting rooms at this aparthotel?
No, there aren’t connecting rooms at this aparthotel.
How close is the airport from The Yen Residences Halong?
The closest major airport to The Yen Residences Halong is Haiphong (HPH-Cat Bi), which is 27.6 mi away (51 minutes by car).
Can I book a room with a balcony at The Yen Residences Halong?
No, there aren’t any apartments with balconies at The Yen Residences Halong.