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Phoenix Hotel Ha Long

Property class: 4

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Photo gallery for Phoenix Hotel Ha Long

A hotel with a prominent sign, multiple floors, and a well-lit entrance.
A spacious hotel lobby with plush seating, a reception desk, and decorative lighting.
A spacious bedroom with a large bed, a vanity with a mirror, and a window with curtains.
A spacious dining area with multiple tables set for service, surrounded by potted plants and a large painting on the wall.
A spacious lobby with a chandelier, sofas, a coffee table, and a large painting.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
  • Place, Cái Dăm Market
    ‪2 min walk‬
  • Place, Ha Long Night Market
    ‪10 min walk‬
  • Place, Halong Marina Bayzone
    ‪11 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪48 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with a large bed, a smaller bed, a vanity with a mirror, and a television.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a dresser, and a mirror.

Deluxe Twin Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room, 3 Bedrooms

A hotel room with three beds, a ceiling fan, and a bathroom visible through an open door.

Family Room, 3 Bedrooms

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Bedroom

A hotel room with a bed, bedside tables, a desk with a computer, a small fridge, and a wardrobe.

Deluxe Double Room, 1 Bedroom

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ha Long

Located in Bai Chay, Phoenix Hotel Ha Long is next to Ha Long Bay and Cái Dăm Market. This 38-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Cái Dăm Market - 2 min walk - 0.1 miles
  • Ha Long Night Market - 10 min walk - 0.6 miles
  • Bai Chay Beach - 10 min drive - 2.1 miles
  • Halong Marina Bayzone - 11 min drive - 1.9 miles
  • Halong Bay Marina - 19 min drive - 5.7 miles

Getting around

  • Ga Ha Long Station - 6 min drive
  • Haiphong (HPH-Cat Bi) - 49 min drive

Restaurants

  • ‪Highlands Coffee - ‬14 min drive
  • ‪Valley Beach Club - ‬5 min drive
  • ‪Ốc Gấu - ‬12 min drive
  • ‪Bún Đậu 2 Chàng Trai Hạ Long - ‬11 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Phoenix Hotel Ha Long

Guests of Phoenix Hotel Ha Long enjoy free WiFi in public areas, express check-in, and a terrace. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. This hotel also has laundry facilities.
Guests can expect free WiFi and 25-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Fireplaces, minibars, and electric kettles are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long

Frequently asked questions

Are free cancellation options available at Phoenix Hotel Ha Long?

Phoenix Hotel Ha Long provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Phoenix Hotel Ha Long?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at Phoenix Hotel Ha Long on Sep 13, 2026 start from $34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Phoenix Hotel Ha Long?

This hotel is situated in Bai Chay, just steps from Ha Long Bay and Cái Dăm Market, and within a short walk of Ha Long Night Market. You'll also find Bai Chay Beach and Dragon Park within a short drive.

Is there parking available at Phoenix Hotel Ha Long?

Yes, self parking is offered for free at the hotel.

Does Phoenix Hotel Ha Long have a casino?

No, Phoenix Hotel Ha Long doesn't have a casino.

Is there an indoor pool at Phoenix Hotel Ha Long?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Phoenix Hotel Ha Long?

There are many amenities for couples at this hotel, including a fireplace as well as a restaurant and a bar/lounge.

Are there hot tubs at Phoenix Hotel Ha Long?

No, this hotel doesn't have a spa tub.

Does Phoenix Hotel Ha Long feature a restaurant that includes a breakfast menu?

Yes, Phoenix Hotel Ha Long serves breakfast for a surcharge from its restaurant.

Does Phoenix Hotel Ha Long allow pets to stay for free?

No, pets aren't allowed at Phoenix Hotel Ha Long.

Are there connecting rooms at Phoenix Hotel Ha Long?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Phoenix Hotel Ha Long?

The closest major airport to Phoenix Hotel Ha Long is Haiphong (HPH-Cat Bi), which is 26.1 mi away (49 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 27.9 mi away.

Are there rooms with balconies at Phoenix Hotel Ha Long?

No, you won't find guestrooms with balconies at Phoenix Hotel Ha Long.

Phoenix Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Hung

Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.
Verified review

6/10 Okay

Philipp

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019