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Imperial Classic Cruise Halong

2.5 star property

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Photo gallery for Imperial Classic Cruise Halong

A beach with a boat, palm trees, and a rocky cliff.
A beach resort with thatched-roof huts, a wooden deck, and a calm sea.
A deck with wooden chairs and tables, overlooking a body of water with boats and greenery in the background.
A room with wooden paneling, a bed with a white bedspread and rose petals, a window with a view of a boat and mountains, and an air conditioning unit.
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Tuan Chau Tourist Port, Ha Long, Quang Ninh
  • Place, Tuan Chau Beach
    ‪10 min walk‬
  • Place, Dolphin Club
    ‪16 min walk‬
  • Place, Tuan Chau Park
    ‪4 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪48 min drive‬

Room options

View all photos for Deluxe Single Room 2 days 1 night

A room with wooden paneling, a bed with a white bedspread and rose petals, a window with a view of a boat and mountains, and an air conditioning unit.

Deluxe Single Room 2 days 1 night

  • Sea view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room 2 days 1 night

A hotel room with a wooden floor, a bed with white bedding, a nightstand with a bottle and glasses, and a window with a red valance.

Deluxe Double Room 2 days 1 night

  • Sea view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room 2 days 1 night

A hotel room with two beds, wooden flooring, and a window with curtains.

Superior Triple Room 2 days 1 night

  • Sea view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Twin Room 2 days 1 night

A hotel room with two beds, wooden paneling on the walls, a painting, and a nightstand with a bottle and glasses.

Deluxe Twin Room 2 days 1 night

  • Sea view
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Or Twin 3 Days 2 Nights on Boat

A room with wooden paneling, a bed with a white bedspread and rose petals, a window with a view of a boat and mountains, and an air conditioning unit.

Double Or Twin 3 Days 2 Nights on Boat

  • Bay view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Non Smoking

  • Bay view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room - 3 Days 2 Nights (1 on Boat and 1 on Bungalow)

A hotel room with two beds, wooden paneling on the walls, a painting, and a nightstand with a bottle and glasses.

Double Room - 3 Days 2 Nights (1 on Boat and 1 on Bungalow)

  • Bay view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. This 12-room cruise ship welcomes guests with conveniences like free breakfast, a bar/lounge, and concierge services.
View more Cruise Ships in Ha LongOpens in a new window

What's nearby

  • Tuan Chau Beach - 10 min walk - 0.6 miles
  • Dolphin Club - 16 min walk - 0.9 miles
  • Tuan Chau Park - 4 min drive - 1.2 miles
  • Ha Long Night Market - 21 min drive - 7.1 miles
  • Halong Bay Marina - 35 min drive - 13.8 miles

Getting around

  • Ga Ha Long Station - 16 min drive
  • Haiphong (HPH-Cat Bi) - 43 min drive

Restaurants

  • ‪Bunny’s - ‬12 min walk
  • ‪Pool Bar - ‬14 min drive
  • Pavilion
  • ‪Phúóng Nam - ‬13 min drive
  • ‪Phở Gà Tứ Giáp - ‬11 min drive

About this property

Imperial Classic Cruise Halong

At Imperial Classic Cruise Halong, guests have access to a terrace, laundry facilities, and a porter/bellhop. Transportation is made easy with a free cruise terminal shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage.
Bathrooms have free toiletries and slippers. Minibars are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.0 out of 10, Wonderful, 28 reviews
$297 nightly
The price is $322
Jul 27 - Jul 28
Total with taxes and fees
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Property amenities

Parking and transportation

  • Free cruise terminal shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A beach bar
  • Free daily manager's reception

Things to do

  • Kayaking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 2 floors
  • 2,015 buildings
  • Built in 2015

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon

Check-out

Check-out before 9 AM

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter or 9 Hang Huong Street, Hoan Kiem District, Hanoi, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 10 per passenger. Following the cruise, a van will transport guests back to Hanoi.
This cruise ship's itinerary includes (varies by rate plan booked): Arrive at Ha Long City by 12:15 PM for transfer to Imperial Classic cruise ship. During lunch, sail past Stone Dog islet, limestone islands, and a floating fishing village toward Heavenly Palace Cave for kayaking and swimming. Reboard for dinner, evening activities, and overnight aboard the ship. Day 2: After breakfast, join a cooking class after check-out. Lunch is served aboard prior to arrival at the harbor by 12:30 PM. Shuttle bus services transport guests to Hanoi by 4:30 PM.
Please note for guests booked in a "Double Room - 3 Days and 2 Nights (1 on Boat and 1 in Bungalow)" room category accommodations include 1st night aboard ship and 2nd night in guestroom at Catba Sandy Beach Resort.
Guests must register with the cruise at least 24 hours in advance. Registration is valid with full name, date of birth, nationality, passport number, and visa expiration date for all passengers. A valid passport is required at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 11:30 AM
  • Check-out: 9 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Imperial Junk Halong Hotel
Imperial Junk Hotel
Imperial Classic Halong
Imperial Junk
Imperial Classic Cruise Halong Hotel
Imperial Classic Cruise Hotel
Imperial Classic Cruise Halong
Imperial Classic Halong Ha Long
Imperial Classic Cruise Halong Ha Long
Cruise Imperial Classic Cruise Halong Ha Long
Ha Long Imperial Classic Cruise Halong Cruise
Cruise Imperial Classic Cruise Halong
Imperial Classic Halong
Imperial Junk Halong
Imperial Classic Halong
Imperial Classic Halong
Imperial Classic Cruise Halong Cruise
Imperial Classic Cruise Halong Ha Long
Imperial Classic Cruise Halong Cruise Ha Long

Frequently asked questions

Are free cancellation options available at Imperial Classic Cruise Halong?

Imperial Classic Cruise Halong offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see near Imperial Classic Cruise Halong?

This cruise ship is located in Ha Long, just steps from Ha Long Bay. You'll also find Tuan Chau Beach and Tuan Chau Amphitheater less than a mile away.

Is there parking available at Imperial Classic Cruise Halong?

Yes, there is wheelchair-accessible parking available.

Are there luxury amenities available at Imperial Classic Cruise Halong?

Yes, some luxury features of this cruise ship include a beach bar, a free manager's reception, and a porter/bellhop.

Does Imperial Classic Cruise Halong have a casino on the premises?

No, Imperial Classic Cruise Halong doesn't have a casino.

Will I find an indoor pool at Imperial Classic Cruise Halong?

No, there is no indoor pool at this cruise ship.

What amenities will couples enjoy at Imperial Classic Cruise Halong?

Amenities that appeal to couples at this beachfront cruise ship include a minibar and slippers in each cabin, and some feature sea view.

Does Imperial Classic Cruise Halong have a hot tub?

No, this cruise ship doesn't have a spa tub.

Does Imperial Classic Cruise Halong have a restaurant that serves breakfast?

Imperial Classic Cruise Halong offers free full breakfasts each morning though there is no restaurant.

Will Imperial Classic Cruise Halong allow pets to stay free of charge?

No, pets aren't allowed at Imperial Classic Cruise Halong.

Does Imperial Classic Cruise Halong have connecting rooms available?

No, this cruise ship doesn't feature connecting guestrooms.

How far is the airport from Imperial Classic Cruise Halong?

The closest major airport to Imperial Classic Cruise Halong is Haiphong (HPH-Cat Bi), which is 25.4 mi away (43 minutes by car).

Are there rooms with balconies at Imperial Classic Cruise Halong?

No, you won't find cabins with balconies at Imperial Classic Cruise Halong.

Imperial Classic Cruise Halong Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 39 reviews
Rating 8 - Good. 20 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Solid

Very nice, reliable wifi
Verified

10/10 Excellent

Thibault

Liked: Staff & service, amenities, property conditions & facilities
Excellente croisière..... Le seul hic a été qu'Expédia nous a réservé et confirmé une croisière qui n'avait pas lieu pour le jour prévu !!! Nous ne ferons plus appel à vos services... Heureusement que l'établissement nous a proposé une croisière disponible pour le jour d'après...
Stayed 1 night in Jul 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都還不錯~但是官方辦公室的客服人員有點糟糕~不回覆EMAIL
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

女ひとり旅

部屋が一階のボイラー室の隣でうるさく、しかもシャンプーが備えてなかったので、ガイドに言ったらすぐに取り付けてくれたけど正規の容器がなかったみたいで別の容器に入れて輪ゴムでぶら下げてくれたのには笑えた！ 部屋もバスルームも安宿の雰囲気だった。 でもガイドはとても親切でカヌーを一人で漕ぐのはしんどいので頼んだら一緒に漕いでくれて日本語の歌も歌ってくれて楽しい時間を過ごせた(o^^o)御飯は毎回大量の美味しい料理だった！天気は悪かったけど充実したクルーズだった！
Verified

10/10 Excellent

Xerxes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great and we were upgraded for free. The food, te staff, the room, the boat, the bar and the environment was great!
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Risto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome trip in Halong bay! Guide and other staff was realy nice and hospitality! I like! And I also recommend that for everyone!
Verified

4/10 Poor

toshio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

ハロンクルーズ1泊2日

スタッフは大変親切で、ハノイからの無料シャトルが付いており、大変お得です。しかし舟が古くトイレシャワーなど、綺麗ではない。食事はおいしくい頂きました。観光、鍾乳洞　カヤック　海水浴などセットになっており、シャワーの水も使っていると冷たくなってしまい、困りました。
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Jerome

Liked: Cleanliness

Moyen

Au départ le chauffeur nous annoncé que ce n'est pas la croisiere que nous avions payé mais que nous sommes surclassé sur un plus beau bateau et nous demande de ne pas en parler aux autres voyageurs !!! Ça démarre plutôt mal, le trajet en bus est interminable et le bus est très vieux et surtout très inconfortable. On arrive à l'embarcadère et des dizaines de bus sont présents, il y a du monde partout. On attend encore et on fini par partir. Le déjeuner sur le bateau est servi à l'assiette mais le repas n'est pas bon : fade, sans saveur et en très faible quantité et les boissons sont en supplément (même l'eau). La chambre est sympa et le bateau bien décoré. Première escale sur un îlot d'où l'on grimpe les uns derrière les autres un escalier pour voir un point de vue... Excursion horrible avec énormément de monde. Puis kayak de mer et baignade, plutôt sympa. Le soir dîner moyen mais soirée agréable sur le toit terrasse. Petit déjeuner moyen et déjeuner de meilleure qualité. Ballade au milieu de la baie avec musique typique ce qui nous plonge dans une ambiance sympa. La fin de la croisière nous fait oublier le premier jour.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Cristan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Very nice trip

We stayed on board one night and then in a lovely bungalow at Catba Sandy Beach Resort the second. The staff, food? And service were wonderful both nights. The boat however, was due to be retired. I should add that there are many others in this condition. Look closelywhen you book.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Good value

Good value with transportation provided from old quarter. Room is small but comfortable.
Stayed 1 night in Nov 2017
Verified

8/10 Good

kyouka

Liked: Cleanliness, room comfort

ハロン湾は1泊するべきです！

船は古いですが掃除が行き届いていて快適でした。老齢の両親との宿泊でしたが、ガイド・乗客が英語で言葉が通じなくても皆さんに気遣いして頂いて大変ありがたく思いました。コンセントがねじ込まないとさせないのが驚きました(笑)楽しい思い出になりました。ありがとうございました。
Stayed 1 night in Nov 2017
Verified

8/10 Good

jinyoung

Liked: Staff & service, room comfort
Disliked: Cleanliness

혼자 갔다 왔습니다.

우썬 한꾹 싸람들 가실거면 영어는 알고 가세요 ㅋㅋㅋ 기본쩍으로 다 영어 사용합니다. 모르면 답답할수 있습니다. 우썬 가이들를 잘만나야지 잘챙겨줍니다. 가이드한테 음료수 라던지 주면서 친해지는게 좋겠죠 물론 가이드도 영어만 사용합니다. 짜증나는게 방송이 잘안되서 케이브를 못뽰다는꺼 대체적으로 친절 합니다. 에어컨 있궁 미니바 있공 샤워시설 따듯한물 나오긴 하는데 옷장에 곰팡이 있어서 냄새가 ㅡㅡ;; 다른 크루즈 는 모륵겠는데 쩐 쏠직히 한번타보는꺼 빼꼬는 삐추 입니다. very so kind staff and guide good cruise
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
他のクルーズ船はハノイまでの送迎が有料ですが、このクルーズは無料でした。宿泊2週間前くらいにピックアップ場所はどこですか？とメールが来ます。ハノイの滞在ホテルを知らせると、ピックアップ時間を教えてくれました。（ちゃんと時間通りにお迎えが来ました） 2階のダブルの部屋にはバルコニーがついています。部屋は狭いですが、ほぼ寝るだけなので問題なし。電力の問題でエアコンが夕食後〜朝食前しか稼働しないので、夏は暑くてそれ以外の時間は部屋にいられません。 説明はすべて英語ですが、半分くらい理解できなくてもなんとかなりました。 小さな船で乗船人数が少ないので、参加者とはけっこうすぐに仲良くなれます。夜のイカ釣りが意外と盛り上がり、楽しかったです。
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great way to experience Halong Bay

Free transfer from Hanoi to Halong, good bus driver, but seats were hard and not that comfortable for a 4 hour journey. Tour guide was great and followed us through from Hanoi to Halong and back to Hanoi. Very friendly and helpful. Great experience for the cruise, no wifi though, and it was hot and air-condition can only be on at night for sleeping, but we were mostly out of the room. Even then our room had a private balcony which had a nice view of the bay. We had a nice evening for squid fishing where you can really see the squids, fishes jellyfishes swimming right below you. The program they had for us for the 2 day 1 night was just nice and flexible.
Stayed 1 night in Aug 2017
Verified

8/10 Good

RHOMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly staff

Nice experience with the majestic place Halong Bay
Verified

6/10 Okay

Matija

Liked: Cleanliness, room comfort
Disliked: Staff & service

Very touristy

Can't compare this cruise to other Halong Bay cruises, but experience for us was subpar (especially given the price). The bus journey was not comfortable and the whole thing felt very rushed, with restricting times for meals (e.g. breakfast at 6.45 - 7.30). When we challlenged the bill in the end (were overcharged for coffee / drinks by 50%), the staff got very aggressive. If this is the norm at Halongn Bay, I'd say skip it all together, if not, then try another cruise.
Verified

8/10 Good

Dee S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer small ship with just 9 cabins & good food!

This ship was newer & cleaner than others that I saw at Halong Bay. It has only 9 cabins so you get personal attention & the included meals very quite good. Vinh the guide was excellent too
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book elsewhere

Very disappointed with our stay here. As soon as we checked in to our room, it was obvious they'd switched the boat without telling us. I specifically booked a boat with a separate shower but the boat we stayed on had the toilet and shower combined. Furthermore, my friends and i all found cockroaches in our rooms. I asked the manager about this and he confirmed they switched the boat. He then went on to explain that it's only 1 night so it shouldn't be a big deal. As for the cockroaches, he explained that it's just the season and not due to cleanliness. I live in Vietnam, however, and so long as I clean my house thoroughly every week, I don't get cockroaches. I'm certain it's because they don't clean thoroughly enough; the washrooms were filthy and smelled like sewage. I would avoid booking through this company. It seems, according to the other reviews, if you get a good boat you'll have a great time. But if they switch the boat without telling you, youll be stuck with dirty rooms and cockroaches.. And they wont acknowledge a legitimate complaint or try to rectify it in any way. I understand this a midrange boat so I adjusted my expectations. I was not expecting a fabulous and fancy room. I only expected to receive what I paid for and I did not.
Verified

8/10 Good

Verified traveler

Super séjour 2j/1nuit

Bateau un peu vétuste extérieurement mais prestation de qualité : navigation tanquille quasi solitaire, stop de nuit très calme + repas très copieux, très bien cuisinés et variés. Personnel serviable même si l'expression en anglais courant du guide posait quelques problèmes de compréhension. un séjour qui a pleinement repondu à nos attentes. Très bon rapport qualité /prix.
Verified

10/10 Excellent

Amiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best memory in Vietnam

Can't believe it's so great. We were amazed when we opened our room.it's clean, beautiful and it's surprisingly the best accommodation we lived in Vietnam. The staff care about everyone, they are polite and professional. Kayaking is funny and the Halong bay is so so beautiful....also,the food is delicious. Wish we could stay more nights! It gave us the best romantic memory in Vietnam during our first travel, thanks to the company so much.
Verified

8/10 Good

King Lud

Liked: Cleanliness, room comfort

A good way to enjoy beautiful Halong Bay

We wanted to spend a night on Halong Bay. Honestly, there are so many cruise options we simply chose randomly. We weren't disappointed. The Bay is magnificent and the boat took us to all the highlights. I didn't have super-high expectations of the boat itself so I found it very adequate. Our tour guide was terrific. Also, and this is a big plus, we were picked up and dropped off from our hotel in Hanoi. The staff on the boat itself left a bit to be desired. The cabin and bathroom was small but clean and comfortable.
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service

Halong Bay

Boat was simple and basic, but fine. 16 passengers which meant everyone could get to know each other. Staff on board and tour guide were very good. Food was plentiful and they went to trouble of asking people for dietary preferences. The trip was amazing, and well worth the long coach journey to get there.
Verified

10/10 Excellent

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Very very impressed with everything
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boat, extremely helpful and friendly staff

We were upgraded to the 4-star boat, so this review does not reflect the 3.5 star boat we had booked. The staff on our boat were very friendly, accommodating, and went above and beyond for us. I had a special dietary restriction that they adhered to for every meal and assured me of the contents of my food upon serving EVERY course. The schedule for the boat cruise was perfect, a mix of activity with down time. Further, my husband misplaced his cell phone on the bus ride back to the city and they were able to trace it down for him and bring it back to us before we flew out that evening. We were so impressed by how they went above and beyond for him.
Verified

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ótimo passeio mas barco um pouco velho.

Tivemos um upgrade para o barco Royal Palace. Mas não achei o barco tão bom assim. Teoricamente é um 4 estrelas mas achei o quarto bem pequeno e o barco poderia estar em um estado melhor. O ônibus que nos levou pra lá foi bom. Os funcionários eram muito atenciosos e fizeram o passeio e a estadia valer a pena. A comida também estava boa apesar das bebidas não estarem incluídas e serem um pouco caras. A Internet praticamente não funcionava mas isso não chega a ser um problema quando você está em uma região tão bonita.