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Hotel Soleil Ha Long, Trademark Collection by Wyndham

5.0 star property
Luxury hotel with a health club and a 24-hour front desk

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Photo gallery for Hotel Soleil Ha Long, Trademark Collection by Wyndham

Indoor pool
Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Presidential Suite, 1 King Bed, Non Smoking | Living area | 26-inch LED TV with cable channels, TV
Reception
Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Laundry

Explore the area

View in a map
82 - 84 HA LONG ROAD BAI CHAY STREET, Ha Long, Quang Ninh, 20000
  • Place, Dragon Park
    ‪3 min walk‬
  • Place, Bai Chay Market
    ‪5 min walk‬
  • Place, Ha Long International Cruise Port
    ‪10 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪50 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (1 King Bed and 2 Single Beds)

1 bedroom, minibar, in-room safe, desk

Room (1 King Bed and 2 Single Beds)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Panoramic View)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Panoramic View)

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Panoramic View)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (Panoramic View)

  • Beach view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Bay View)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Bay View)

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Bay View)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (Bay View)

  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Premier Room

Lobby

Premier Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Family Suite

1 bedroom, minibar, in-room safe, desk

Family Suite

  • Sleeps 4

View all photos for Deluxe Twin Bed with City View - Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Bed with City View - Non Smoking

  • Sleeps 2

View all photos for Deluxe 1 King Bed with Bay View - Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe 1 King Bed with Bay View - Non Smoking

  • Sleeps 2

View all photos for Deluxe Bay View

1 bedroom, minibar, in-room safe, desk

Deluxe Bay View

  • Sleeps 2

View all photos for Deluxe Twin Bed With Bay View - Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Bed With Bay View - Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Bed Panoramic View - Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Bed Panoramic View - Non Smoking

  • Sleeps 2

View all photos for Presidential King Suite-Non-Smoking

1 bedroom, minibar, in-room safe, desk

Presidential King Suite-Non-Smoking

  • Sleeps 2

View all photos for Deluxe 1 King Bed wth Panoramic View - Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe 1 King Bed wth Panoramic View - Non Smoking

  • Sleeps 2

View all photos for Deluxe King Bed With City View

1 bedroom, minibar, in-room safe, desk

Deluxe King Bed With City View

  • Sleeps 2

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About the neighborhood

Ha Long

Located in Bai Chay, Hotel Soleil Ha Long, Trademark Collection by Wyndham is next to Ha Long Bay and Queen Cable Car Ocean Terminal. This 252-room, 5-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Queen Cable Car Ocean Terminal - 2 min walk - 0.1 miles
  • Dragon Park - 3 min walk - 0.2 miles
  • Bai Chay Market - 5 min walk - 0.3 miles
  • Ha Long International Cruise Port - 10 min walk - 0.6 miles
  • Bai Chay Beach - 13 min walk - 0.7 miles

Getting around

  • Cai Lan Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 56 min drive

Restaurants

  • ‪Highlands Coffee - ‬9 min walk
  • ‪Mường Thanh Quảng Ninh - ‬4 min walk
  • ‪Nhà Hàng Hồng Hạnh 3 - ‬15 min walk
  • ‪Cong Ca Phe - ‬9 min walk
  • ‪Nhà Hàng Vạn Tuế - ‬6 min walk

About this property

Hotel Soleil Ha Long, Trademark Collection by Wyndham

Luxury hotel with a health club and a 24-hour front desk
At Hotel Soleil Ha Long, Trademark Collection by Wyndham, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a porter/bellhop, and a reception hall.
26-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 300,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lotus Cafe
  • Ole Tapas Bar
  • Sol Cafe

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel SOL Halong Trade Collec BY Wyndham
Hotel Sol Halong Trademark Collection by Wyndham
Hotel Soleil Ha Long Trademark Collection by Wyndham
Hotel Soleil Ha Long, Trademark Collection by Wyndham Hotel
Hotel Soleil Ha Long, Trademark Collection by Wyndham Ha Long

Frequently asked questions

Is a free cancellation option available at Hotel Soleil Ha Long, Trademark Collection by Wyndham?

Hotel Soleil Ha Long, Trademark Collection by Wyndham provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Hotel Soleil Ha Long, Trademark Collection by Wyndham?

This hotel is situated in Bai Chay, just steps from Ha Long Bay and Queen Cable Car Ocean Terminal, and within a short walk of Bai Chay Market. You'll also find Ha Long International Cruise Port and Bai Chay Beach less than a mile away.

Is parking available on site at Hotel Soleil Ha Long, Trademark Collection by Wyndham?

Yes, self parking is offered for free at the hotel.

Does Hotel Soleil Ha Long, Trademark Collection by Wyndham feature a casino at the property?

No, Hotel Soleil Ha Long, Trademark Collection by Wyndham doesn't have a casino.

Is there an indoor pool at Hotel Soleil Ha Long, Trademark Collection by Wyndham?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Soleil Ha Long, Trademark Collection by Wyndham?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hotel Soleil Ha Long, Trademark Collection by Wyndham have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Soleil Ha Long, Trademark Collection by Wyndham have a restaurant with a breakfast menu?

Yes, Hotel Soleil Ha Long, Trademark Collection by Wyndham serves buffet breakfast for a surcharge each morning at Lotus Cafe.

Does Hotel Soleil Ha Long, Trademark Collection by Wyndham allow pets to stay free of charge?

No, pets aren't allowed at Hotel Soleil Ha Long, Trademark Collection by Wyndham.

Are there connecting rooms at Hotel Soleil Ha Long, Trademark Collection by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Soleil Ha Long, Trademark Collection by Wyndham?

The closest major airport to Hotel Soleil Ha Long, Trademark Collection by Wyndham is Haiphong (HPH-Cat Bi), which is 28.4 mi away (56 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 26.2 mi away.

Are there rooms with balconies at Hotel Soleil Ha Long, Trademark Collection by Wyndham?

No, there aren't any guestrooms with balconies at Hotel Soleil Ha Long, Trademark Collection by Wyndham.

Hotel Soleil Ha Long, Trademark Collection by Wyndham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 43 reviews
Rating 8 - Good. 3 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Stayed 1 night in May 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked breakfast and bedding
Stayed 1 night in May 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bedding,magnificent view, nice breakfast
Stayed 1 night in May 2025

10/10 Excellent

burt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in Apr 2025

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is a bit tired compared to their pictures. Additionally the cleaner left my door wide open all day (twice) and the swimming pool is closed.
Stayed 3 nights in Dec 2024

6/10 Okay

Christi

Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Aileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Ha Long

Nice and friendly staff. Efficient check in & check out process. Our room is spacious, clean and modern.
Stayed 1 night in Oct 2024

6/10 Okay

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed here the night before our Halong Bay cruise. Beautiful hotel but no amenities. Pool was closed, restaurants were closed. Ha Long, the city, was “dead”. Cheap restaurants with poor quality food.
Stayed 1 night in Oct 2024

10/10 Excellent

Prudencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved every minute of my stay, service was superb, my only complain was. that the pool was closed (early october), which I was looking forward to use it. Very nice place to stay for a few days
Stayed 2 nights in Oct 2024

6/10 Okay

Beniamino

Traveled with partner
Liked: Cleanliness, amenities
Fine for a night before a cruise or moving on elsewhere but for a new property some areas already a bit tired - such as the bathroom. Staff at reception were helpful but spa/massage staff were not as attentive, started the wrong treatment and asked for tips and then asked for more when we did tip.
Stayed 1 night in Jun 2024

6/10 Okay

Mandeep

Disliked: Cleanliness, property conditions & facilities

Too much mould

The shower was hideous. It had black mould and my daughter refused to shower in it. I did, wesring my flip flops
Stayed 1 night in Apr 2024

10/10 Excellent

Chiu Hoeng

Liked: Cleanliness, staff & service, property conditions & facilities
good location, next to scenics spot
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Wow! Amazing, beautiful room. I am so shocked at the price $100 AU dollars a night for beautiful big spacious suite including breakfast in lovely comfortable hotel.
Stayed 1 night in Feb 2024

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ronald, Calgary

Liked: Staff & service
Had a rough start at the hotel. Reception coudnt find my booking through expedia that i made since november 2023. Not sure if it was expedia or the hotels fault but after 20min they finally found my booking. The staff were polite and helpful throughout my stay. They were the best thing about Soleil after the buffet breakfast which was excellent. Tasty and plenty of choices, from asian to western cuisine and plenty of fruit. I suggest you eat as much as you can at breakfast because the area have almost no good restaurant nearby. The restaurants across the streets are basically tourist traps. They serve the worse and smallest pho i have ever tasted anywhere. The fried rice have hair in it and the most tasteless spring roll in all of Vietnam. Thats why you dont see locals eating there. It feels like a ghost town in the area sorrounding Soleil. Better to stay on the other side of the city if you want good food. The gym area is huge but only have dumbells that go up to 25kg and cable machines that are barely functional. The seat at the bench press machine isnt even bolted on and they move stiffly due to no one maintaining them at all. My panoramic room was clean and functional. Great view of the street facing the roudabout and the ocean but no soundproofing at all. Im on the 21st floor and i could hear a nightclub 2 km away until the middle of the night then its chicken crowing in the early morning from the neighboring area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tee Loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are friendly. Room is big and bed is very comfortable. Bay view is fantastic.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and one of the best rooms that we have stayed in during our visit to Vietnam. Great views of Ha Long Bay and close to the port and hop on hop off bus stop. Staff were very helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

George

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Find a different hotel

This hotel at first appearance is excellent . Peel of the layers and Oh Dear. Good location , room on arrival was clean and tidy . THEN The restraint is beyond slow 3 people and us 40 mins for food , I got mine then my husband got his after I had eaten mine. Mango smoothly is very good only took 20 mins to arrive ! . The next time 30 mins for 2 bowels of soup ! . Let’s talk cleaning , the mad would nock at 830am even if we had the do not disturb on, she was not impressed when we said we are not up every day this happened. We went out for a day came back room not cleaned at all . No manager was ever on site so we where told ! We where going on a night cruise and wanted a shower and had no towels. Eventually 25 m8ns later and 2 calls to reception they came with towels . hot water is hit and miss want a shower around 8 am no hot water or after 7 pm. THIS IS A 5* HOTEL I think not . Next yesterday we returned after a day cruise the room had been cleaned LOL a pile of black hair on the bathroom floor ? We are both blond ? Showed these to the receptionist as we checked out : Manger not available. very , very poor and for no manager in 5 days ?????
Stayed 5 nights in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to the Sol Ha Long after a bad experience at the Novotel. The staff and hotel were amazing and exceptional. The room and service were outstanding, the pool was a blast for the kids and the breakfast was great. Would highly recommend this property to others and would definitely stay there again!
Stayed 3 nights in Nov 2023

10/10 Excellent

keshav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and clean. The staff are helpful but not as gracious as some properties in Vietnam. Dining options are quite limited for vegetarians which is also unusual for Vietnam that has many Buddhist vegetarians and vegans. Overall, a very nice property.

8/10 Good

Sarah

Traveled with family
Liked: Property conditions & facilities
Extremely lovely rooms. The rooms were sensational. Not the cleanest in all honesty. At night despite the fact we were on the 21st floor and it was like sleeping in the middle of a zebra crossing, the noise was terrible. Maybe some soundproofing measures to the windows? Staff spoke very little English and it was extremely difficult to communicate basic needs.
Stayed 1 night in Jul 2023