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Hermes Cruises

Property class: 5 and above

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Photo gallery for Hermes Cruises

A luxurious hotel room with a large bed, a dining table, and a view of a body of water at sunset.
A rooftop bar with a pool, white railing, and a sunset view.
A woman relaxing in a bathtub filled with rose petals, with a scenic view of a bay and mountains in the background.
A person taking a selfie in a hot tub with a scenic view of mountains and water.
A table set for two with a bottle of champagne, glasses, and a name tag on the table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
20 Tuan Chau Harbour, Tuan Chau, Quang Ninh, 200000
  • Place, Ha Long Bay
    ‪1 min walk‬
  • Place, Tuan Chau Park
    ‪16 min walk‬
  • Place, Dolphin Club
    ‪4 min drive‬
  • Airport, Cat Bi Intl. Airport (HPH)
    ‪43 min drive‬

Room options

View all photos for Junior Suite, Balcony

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of a body of water and mountains.

Junior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Balcony

A hotel room with a large bed, a nightstand, a lamp, and a window with curtains.

Senior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Terrace

A modern hotel room with a large bed, a desk, and a view of the sea.

Royal Suite, Terrace

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Private Pool

A luxurious hotel room with a large bed, a dining table, and a view of a body of water at sunset.

Presidential Suite, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A hotel room with a large bed, bedside tables with lamps, a patterned wall, and a view through a window.

Family Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Junior Triple Room

A hotel room with a large bed, a nightstand with a lamp, and a dark wooden door.

Junior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

About the neighborhood

Tuan Chau

This vessel pulls anchor and sets sail from Tuan Chau for at least part of your stay. This 18-room, 5-star cruise ship has 15 indoor pools along with indoor private hot tubs and free breakfast.
View more Cruise Ships in Tuan ChauOpens in a new window

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 miles
  • Tuan Chau Park - 16 min walk - 0.9 miles
  • Dolphin Club - 4 min drive - 1.0 mile
  • Tuan Chau Beach - 6 min drive - 1.4 miles
  • Halong Bay Marina - 35 min drive - 11.1 miles

Getting around

  • Ga Ha Long Station - 12 min drive
  • Cat Bi Intl. Airport (HPH) - 47 min drive

Restaurants

  • ‪Bunny’s - ‬3 min drive
  • Pavilion
  • ‪Pool Bar - ‬11 min drive
  • ‪Pho Ga Hanoi - ‬9 min drive
  • ‪Madam Mai - ‬9 min drive

About this property

Hermes Cruises

Guests of Hermes Cruises have access to a full-service spa, 15 indoor pools, and an outdoor pool. Self parking is available for USD 15 per night. Front-desk staff can assist with luggage storage and concierge services. Other amenities at this luxury cruise ship include a gym, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Indoor private hot tubs, balconies, and sitting areas are other standard amenities. Change of towels is available on request.
15 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. The spa is open daily.

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  • Breakfast included
  • Spa
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Outdoor pool

Family friendly

  • 15 indoor pools
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • 4G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone, text message or WhatsApp 72 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: 9:30 AM
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hermes Cruises
Hermes Cruises Cruise
Hermes Cruises Ha Long
Hermes Cruises Cruise Ha Long

Frequently asked questions

Is free cancellation available at Hermes Cruises ?

Hermes Cruises offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hermes Cruises ?

This cruise ship is located in Tuan Chau, just steps from Ha Long Bay. You'll also find Tuan Chau Amphitheater and Tuan Chau Park less than a mile away.

Will I be able to park at Hermes Cruises ?

Yes, parking is offered for USD 15 per night.

Is there a spa available at Hermes Cruises ?

There is a full-service spa available for guests to enjoy and services include couples treatments.

Does Hermes Cruises have luxury amenities?

Yes, guests can indulge in luxuries such as a private indoor hot tub, a chef service, and a restaurant at this cruise ship.

Does Hermes Cruises feature a casino?

No, Hermes Cruises doesn't have a casino.

Will I find an indoor pool at Hermes Cruises ?

Yes, this cruise ship has 15 indoor pools along with an outdoor pool.

What will couples enjoy most about a stay at Hermes Cruises ?

There are many amenities for couples at this cruise ship, including a chef service and a private indoor hot tub in each cabin, and some feature ocean view.

Are there hot tubs at Hermes Cruises ?

No, there isn't a spa tub at this cruise ship.

Does Hermes Cruises feature a restaurant that includes a breakfast menu?

Yes, Hermes Cruises has 2 cafes, and serves free buffet breakfast each morning.

Will Hermes Cruises allow pets to stay free of charge?

No, pets aren't allowed at Hermes Cruises .

Are there connecting rooms at Hermes Cruises ?

No, there aren't connecting guestrooms at this cruise ship.

Where is the closest airport to Hermes Cruises ?

The closest major airport to Hermes Cruises is Cat Bi Intl. Airport (HPH), which is 24.9 mi away (47 minutes by car).

Can I book a room with a balcony at Hermes Cruises ?

Yes, every cabin at Hermes Cruises comes with a balcony and some offer ocean views.

Hermes Cruises Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat and staff was fantastic , the waterways were great apart from all the rubbish in the water , bit sad to see
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Room itself was clean, bed very comfortable and an amazing view, however the bathroom needs to be cleaned better. We found some bugs and mould on the grout. Staff were very good, activities were well organised. No sun loungers on the sun deck, which is a shame, as they definitely have the space for some. The food was excellent, fresh and very tasty, however the fact no drinks were included meant we felt slightly ripped off, especially given the prices.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cruise option for Ha Long Bay! This one was on the pricier side when looking at options, but you definitely get what you pay for here! We saw some of the other cruise options from Expedia docked when we boarded and felt VERY relieved we had chosen Hermes. The staff were lovely and very accommodating! Overall Ha Long Bay is a tourist destination so keep expectations open, it’s definitely not like the incredible pictures in advertisements (trash everywhere!)
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. If our room can be on the second floor, that’s better. The engine sound was too loud in the first floor.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The room was beautiful and offered the most stunning view, which we experienced during the entire trip. The staff were friendly, helpful, and always smiling, which created a pleasant atmosphere throughout our stay. Overall, the stay was perfectly fine, though it did not feel particularly exceptional. However, there were a few aspects that could be improved. The quality of the excursions was rather average, and the locations we visited were quite overcrowded with tourists. The meals were acceptable, but the dinner menu felt somewhat mismatched and weird. In addition, the stated schedule was not consistently followed, both by the staff and by some of the guests. This was a bit disappointing, as it affects those who are trying to follow the planned program. It would be helpful if the staff ensured that services were ready at the scheduled times and were more comfortable reminding guests to respect the timetable for the benefit of everyone.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível. Infelizmente ficamos uma noite apenas. Sugiro ficarem duas para aproveitar bem o cruzeiro.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2024