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The Palms - Town & Country Club

4.5 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for The Palms - Town & Country Club

Garden
Interior detail
View from room
Pool
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001
  • Fortis Memorial Research Institute
    ‪7 min walk‬
  • Artemis Hospital Gurgaon
    ‪5 min drive‬
  • Medanta
    ‪7 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪31 min drive‬

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Room options

View all photos for Luxury Room

View from room

Luxury Room

  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Palms One

Minibar, in-room safe, desk, soundproofing

Palms One

  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • City view
  • 485 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room

View from room

Premier Room

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, soundproofing

Luxury Suite

  • City view
  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Gurugram

Located in Sushant Lok, The Palms - Town & Country Club is within a 10-minute stroll of sights such as Max Hospital and Appu Ghar. This 30-room, 4.5-star hotel has 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Fortis Memorial Research Institute - 7 min walk - 0.4 miles
  • Gurgaon Central Mall - 4 min drive - 2.1 miles
  • Artemis Hospital Gurgaon - 5 min drive - 2.7 miles
  • Medanta - 7 min drive - 3.1 miles
  • DLF Cyber City - 9 min drive - 4.8 miles

Getting around

  • Sector 53-54 Station - 5 min drive
  • Millennium City Centre Station - 7 min walk
  • Indira Gandhi International Airport (DEL) - 31 min drive

Restaurants

  • ‪Paranthe Wala - ‬3 min walk
  • ‪Senses - ‬3 min walk
  • ‪99 The Bar - ‬3 min walk
  • ‪Fusion - ‬3 min walk
  • ‪The Great Kabab Factory - ‬2 min walk

About this property

The Palms - Town & Country Club

Luxury hotel with 2 restaurants and a fitness center
At The Palms - Town & Country Club, guests have access to a gym, a steam room, and outdoor tennis courts. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and free newspapers.
Guests can expect 42-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Balconies, sitting areas, and minibars are also standard.
Recreational amenities at the hotel include outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Browns - The English Pub
  • Fusion
  • Senses

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Gym
  • Pool
  • Racquetball/squash
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 18,357 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

Frequently asked questions

Is a free cancellation option available at The Palms - Town & Country Club?

The Palms - Town & Country Club provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Palms - Town & Country Club?

As of May 13, 2025, prices found for a 1-night stay for 2 adults at The Palms - Town & Country Club on May 23, 2025 start from $87.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Palms - Town & Country Club?

This hotel is situated in Sushant Lok within a short 7-minute walk of Appu Ghar and also 16 minutes on foot from DLF Galleria Market. You'll also find Golf Course Road and Gurgaon Central Mall within a short drive.

Will I be able to park at The Palms - Town & Country Club?

Yes, self parking is offered for free at the hotel.

Is a spa located at The Palms - Town & Country Club?

Spa services at the hotel include massages.

Does The Palms - Town & Country Club include a casino?

No, The Palms - Town & Country Club doesn't have a casino.

Will I find an indoor pool at The Palms - Town & Country Club?

No, there is no indoor pool at this hotel.

Is The Palms - Town & Country Club good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and free Internet access.

Are there hot tubs at The Palms - Town & Country Club?

No, but this hotel does have a steam room.

Does The Palms - Town & Country Club feature a restaurant that includes a breakfast menu?

Yes, The Palms - Town & Country Club has 2 restaurants, and serves breakfast for a surcharge.

Will The Palms - Town & Country Club allow pets to stay free of charge?

No, pets aren't allowed at The Palms - Town & Country Club.

Are there connecting rooms at The Palms - Town & Country Club?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Palms - Town & Country Club?

The closest major airport to The Palms - Town & Country Club is Indira Gandhi International Airport (DEL), which is 10.3 mi away (31 minutes by car).

Can I book a room with a balcony at The Palms - Town & Country Club?

Yes, every guestroom at The Palms - Town & Country Club comes with a balcony with some featuring city views.

The Palms - Town & Country Club Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 115 reviews
Rating 8 - Good. 39 out of 115 reviews
Rating 6 - Okay. 14 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 10 out of 115 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shubhankar

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

VAISHALI PALWANKAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property

The property is very nice and beautiful. The location also was quite good. Breakfast menu had adequate variety and the staff was courteous. The room was very spacious and had a nice historic touch to it. Bathroom was really huge with a tub plus shower stall. Toiletries were basic but nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Sreejayan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Anita

Stayed 1 night in Oct 2024

10/10 Excellent

JIWOON

Stayed 2 nights in Sep 2024

8/10 Good

JIWOON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ratan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and good staff.
Stayed 2 nights in Jun 2024

8/10 Good

Vashisht, McLean

Liked: Cleanliness, amenities, property conditions & facilities
Grounds are beautiful. It's a resort and club but building is old . Good staff.
Stayed 1 night in Mar 2024

8/10 Good

Rajesh

Stayed 1 night in Jan 2024

8/10 Good

Dee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The palms

Stay was good and all the staff were friendly Has gardens and a really nice pool area with a nice salon available on site Great ambiance
Stayed 1 night in Oct 2023

10/10 Excellent

Mandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jalaj

Stayed 1 night in Sep 2023

2/10 Terrible

INDRANI

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
Stayed 1 night in Sep 2023

2/10 Terrible

HASHEM, Riyadh

Business traveler
Disliked: Cleanliness, staff & service
Reception is not friendly and duty manager is not cooperative.
Stayed 1 night in Aug 2023

4/10 Poor

Rahul

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
Stayed 1 night in Jul 2023

4/10 Poor

Jayadev

Disliked: Staff & service, property conditions & facilities
Not up to the mark mainly staff
Stayed 2 nights in Jul 2023

6/10 Okay

Divya

Stayed 1 night in Oct 2022

8/10 Good

Raman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Rajeev

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory!
Stayed 1 night in Jan 2023

2/10 Terrible

Soni

10/10 Excellent

marilyn

Stayed 1 night in Nov 2022

4/10 Poor

Sankrant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rudest check-in experience and staff. First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking). Then I had a friend visiting and they refused to allow them to hang out in my room. Never seen service as bad.
Stayed 1 night in Sep 2022

2/10 Terrible

Anjani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Raju

Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Stayed 1 night in Mar 2022

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