The property was wonderful. It was clean and location was great and everything was wonderful. The property management company was not great at communication. From day 1 everything said check in was at 3pm. However, day of arrival while in route to the property, all of a sudden check in was from 3-5pm through a text message. No check in information was given prior to arrival. I had to send messages and call just to get any information including how to process the parking fee. I was then told that the property would be ready at 4pm. At 4:30 when we arrived upstairs, the housekeeping person was still not done and cleaning the room. Not his fault, the communication was just not up to par. If we had been told up front it could have been up until 5pm, we would not have left so early in the morning to get there and taken our time.