Properly is great love location 2nd time staying there construction was a little aggravation
Loved the convenience to the beach, shops, and restaurants. The room was comfortable. The bed was soft. Great stay!
We were there very early and did a pre-check in, not expecting to get our room before the 5pm time, and were very happily surprised to get a call by 3 that our room was ready. Loved the fast, efficient service. The suites are awesome with everything you'd need. And the Gulf view is amazing. Plus it's quite and not surrounded by other properties which is really nice! LOTS of awesome food within walking distance, too. Loved it here! Will be back and stay here again!
Nice beach front condo. Cute, clean and close to everything!
Property on the beach. What i didnt like was our room wasn't ready on time. Therefore we had to wait on check n
Great view of the Gulf of Mexico! The Pink Pony was easy walk as the Hangout. We will stay here again for events or bike riding over to Gulf State Park.
It was great! the beds were really really comfortable. The check in was painless and the views were beautiful
The front desk clerk, Lorey, was extremely rude and not accommodating.
Overall not a bad place. Elevators seem to have been an issue for a while. Only one working. Takes a long time to get to your floor. Could only get 1 parking pass even though there were plenty of spaces on the property to park. Was told vehicle would be towed if there was no pass. Had to park in public parking which doesn't seem safe to me. Understand no smoking in the room, but don't understand why you can't on the balcony. Would have enjoyed morning coffee on the balcony with a smoke, but wasn't allowed. Also, there was no coffee. Every hotel I've been in has coffee. There was a coffee maker, but no coffee. Didn't realize I needed to bring my own. Good location. Easy and close access to the beach.
Phoenix All Suites places you within a 15-minute stroll of popular sights such as Gulf Shores Beach and Gulf State Park. This 3.5-star aparthotel has 84 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Each apartment is air-conditioned and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and a safe.
Guests of Phoenix All Suites enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This beach aparthotel also has barbecue grills.
Properly is great love location 2nd time staying there construction was a little aggravation
Loved the convenience to the beach, shops, and restaurants. The room was comfortable. The bed was soft. Great stay!
We were there very early and did a pre-check in, not expecting to get our room before the 5pm time, and were very happily surprised to get a call by 3 that our room was ready. Loved the fast, efficient service. The suites are awesome with everything you'd need. And the Gulf view is amazing. Plus it's quite and not surrounded by other properties which is really nice! LOTS of awesome food within walking distance, too. Loved it here! Will be back and stay here again!
We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a 5-star rating.
Nice beach front condo. Cute, clean and close to everything!
Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day!
Property on the beach. What i didnt like was our room wasn't ready on time. Therefore we had to wait on check n
Thank you so much for your rating! However it sounds like though it was an overall great trip, there were still some issues during your stay. We set high standards here at Brett/Robinson, and highly value your choice to vacation with us. We will forward this to our management team and work to get it right.
Great view of the Gulf of Mexico! The Pink Pony was easy walk as the Hangout. We will stay here again for events or bike riding over to Gulf State Park.
Thank you for taking the time our to review/rate your stay! We love all feedback and are happy to hear you enjoyed your stay. Glad to hear you will be coming back to visit!
It was great! the beds were really really comfortable. The check in was painless and the views were beautiful
Thank you for taking the time out to rate your stay, as we greatly appreciate it! So glad to hear that you had a wonderful stay and we hope that you will come back again soon to visit!
The front desk clerk, Lorey, was extremely rude and not accommodating.
We do apologize that you experienced such experience. This has been passed onto our management team.
Thank you for taking the time to rate your stay, it is greatly appreciated it. We hope that you enjoyed your stay and will come back again soon!
Overall not a bad place. Elevators seem to have been an issue for a while. Only one working. Takes a long time to get to your floor. Could only get 1 parking pass even though there were plenty of spaces on the property to park. Was told vehicle would be towed if there was no pass. Had to park in public parking which doesn't seem safe to me. Understand no smoking in the room, but don't understand why you can't on the balcony. Would have enjoyed morning coffee on the balcony with a smoke, but wasn't allowed. Also, there was no coffee. Every hotel I've been in has coffee. There was a coffee maker, but no coffee. Didn't realize I needed to bring my own. Good location. Easy and close access to the beach.
Thank you for taking the time to review your stay, we greatly appreciate it. We have been experiencing some trouble with one of the elevators as it is being fixed. Unfortunately, parking is limited at this property. The hotel is a smoke free property and smoking is not allowed on the balconies.
Hi Brandy. Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day! It will be a real pleasure for us to host you in our hotel again.