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Best Western Hotel de la Cite & Spa

3.0 star property
Family-friendly hotel with a full-service spa and a fitness center

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Photo gallery for Best Western Hotel de la Cite & Spa

Daily buffet breakfast (EUR 15 per person)
Lobby
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Lobby
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
2, place Dolgellau, Guérande, Loire-Atlantique, 44350
  • Place, The Ramparts of Guérande
    ‪11 min walk‬
  • Place, Medieval City of Guérande
    ‪11 min walk‬
  • Place, Collegiate Church of Saint-Aubin
    ‪12 min walk‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

Superior Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Guérande

The Ramparts of Guérande is a short stroll from Best Western Hotel de la Cite & Spa, and other popular attractions like Terre De Sel are within a few miles (5 km). This 60-room, 3-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • The Ramparts of Guérande - 11 min walk - 0.6 miles
  • Medieval City of Guérande - 11 min walk - 0.6 miles
  • Collegiate Church of Saint-Aubin - 12 min walk - 0.7 miles
  • Casino Barriere de la Baule - 6 min drive - 4.3 miles
  • La Baule Beach - 6 min drive - 4.3 miles

Getting around

  • Le Pouliguen Station - 7 min drive
  • Nantes - Atlantique Airport (NTE) - 56 min drive

Restaurants

  • ‪Chez Lucien - ‬15 min walk
  • ‪Gout'Thé - ‬15 min walk
  • ‪La Saline - ‬13 min walk
  • ‪Capsules et Bouchons - ‬13 min walk
  • ‪La Flambée - ‬15 min walk

About this property

Best Western Hotel de la Cite & Spa

Family-friendly hotel with a full-service spa and a fitness center
Best Western Hotel de la Cite & Spa features a full-service spa, an outdoor pool, and a gym. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a seasonal outdoor pool.
Guests can expect free WiFi and flat-screen TVs with digital channels. Memory foam beds sport premium bedding and bathrooms offer hair dryers. Other amenities include safes, phones, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa de l'or blanc has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Gym
  • Library
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 floor
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Spa fee: EUR 15

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 01 to September 30.
  • Pool access available from 10:00 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Cité
Best Western Cité Guerande
Best Western Hôtel Cité
Best Western Hôtel Cité Guerande
Best La Cite & Spa Guerande
Best Western Hotel de la Cite Spa
Best Western Hotel de la Cite & Spa Hotel
Best Western Hotel de la Cite & Spa Guérande
Best Western Hotel de la Cite & Spa Hotel Guérande

Frequently asked questions

What's there to do close to Best Western Hotel de la Cite & Spa?

This hotel is located in Guérande, a short 12-minute walk from Medieval City of Guérande and also 12 minutes on foot from The Ramparts of Guérande. You'll also find Salt Marshes of Guérande and Terre De Sel within a short drive.

Will I be able to park at Best Western Hotel de la Cite & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Best Western Hotel de la Cite & Spa?

Spa de l'or blanc is the hotel's spa and services include body wraps, facials, massages, and mani/pedis.

Does Best Western Hotel de la Cite & Spa include a casino at the property?

No, Best Western Hotel de la Cite & Spa doesn't have a casino.

Is there an indoor pool at Best Western Hotel de la Cite & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 9:30 PM and the seasonal pool will be open from May 01 until September 30.

What amenities will couples enjoy at Best Western Hotel de la Cite & Spa?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a full-service spa.

Does Best Western Hotel de la Cite & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Hotel de la Cite & Spa have a restaurant with a breakfast menu?

Yes, Best Western Hotel de la Cite & Spa serves buffet breakfast each morning for a surcharge from its snack bar.

Does Best Western Hotel de la Cite & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Hotel de la Cite & Spa for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Hotel de la Cite & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Best Western Hotel de la Cite & Spa?

No, there aren't any guestrooms with balconies at Best Western Hotel de la Cite & Spa.

Reviews

Best Western Hotel de la Cite & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 402 reviews
Rating 8 - Good. 147 out of 402 reviews
Rating 6 - Okay. 42 out of 402 reviews
Rating 4 - Poor. 16 out of 402 reviews
Rating 2 - Terrible. 6 out of 402 reviews

Reviews

8/10 Good

Nicolas, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel within walking distance of Guerende
Stayed 4 nights in Sep 2024

6/10 Okay

paul

Liked: Cleanliness
Disliked: Amenities
As a spa hotel there was nothing or no one to explain what was on offer
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, quiet area , friendly staff, EV fast charger (not tied to hotel) available
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip to Guerande

Modern hotel close to the centre of the old town. Convenient for visiting the region. Good sized rooms and excellent air conditioning. Would stay here again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable property and walking distance to the medieval city.
Stayed 3 nights in Jun 2022

8/10 Good

hugues

Stayed 1 night in Jul 2022

10/10 Excellent

WAFIK, SANTA MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice crew, clean property.
Stayed 5 nights in Jun 2022

10/10 Excellent

Dietmar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly place close to La Baule :)
Stayed 4 nights in Apr 2022

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable overnight stay!

Check-in was slow, but efficient. Although pre-paid online, Reception in error thought we had to pay on site and quoted rate of 69.70 euros. Then it was determined payment had been made online, but at a higher rate of 85.00 euros. I will need to discuss this with Hotels.com, but I assume I will not receive any rebate. First assigned room had no wifi service, which we needed. Front Desk immediately and easily changed us to a different room with excellent wifi service. Front Desk Receptionist was very helpful and professional. Room is very comfortable. Hotel is very well located with a short drive to many interesting places. Unfortunately, room does not have a refrigerator. Overall opinion, good value for money.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, comfortable hotel

Hotel is clean and updated. Sofa bed was a little rough on the back, probably good for kids. The king bead was very comfortable. Nice size room and bathroom. Quite area. Nice looking pool area, even though we did not use it. Great location, close to medieval town and other sight seeing.
Stayed 1 night in Jun 2021

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pratique pour visiter Guérande

Hotel sympathique, les espaces sont agréables. La zone autour a assez peu d'interêt, mais c'est à seulement 10min à pied de Guérande intra-muros, donc très pratique.
Stayed 1 night in Oct 2020

8/10 Good

Ted

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Very nice single nights stay at the Best Western.

The check-in was great and the front desk very responsive and accommodating. The bathroom facilities could use some work .. i.e., the exhaust fan did not operate ..and couple of other things in there need attention. But, overall, a very nice single nights stay at the Best Western.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
I was most disappointed by this hotel. When we arrived the lady in reception was less than friendly, which is always a shame, but if you only need to check in it’s not so bad. Sadly we needed more, when I tried to find out about the spa she just shrugged at me, even when I asked I French I just got shrugged at, at this point I gave up. We then thought we would explore the area as it says in the info that the hotel is opposite the salt marshes. If by opposite the salt marshes they mean, the salt marshes that have been built on and is now a retail complex, yes true but not quite what we wanted! We returned to hotel room thinking a nice shower after a long days travelling would be nice. At which point we discovered there was no hot water. Another trip to the friendly receptionist, yes she was aware they had no hot water, there had been an issue. You would at least think they would tell you this when you check in! Could we expect hot water at any Point during our stay? Ah the now familiar shrug! I will not be staying here again and likely avoiding Best Westerns generally If this is what you have to put up with. Not recommended.
Stayed 1 night in Sep 2019

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Marcelo

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, Rough Service

The service at the front desk was a bit rough but other than that, it was a nice, comfortable place in outskirts of Guerande.
Stayed 1 night in Jun 2019

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Sophie, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In this hotel, they know what customer service is.

Good hotel in Guerande, walkable distance to the remparts, great breakfast, at extra cost, good room not to large, but everybody working there has a very strong sense of customer service. This is just unusual in France nowadays, unfortunately. 10 mn drive to La Baule, and 3mn drive to the Leclerc supermarket, one of the best in the area.
Stayed 3 nights in Jun 2018

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Excellent clean hotel with very good breakfast ! Great location for show jumping at La Baule only a ten minute drive away.

4/10 Poor

Lawrence, Channel Islands

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally characterless Hotel

On first sight the hotel looks more like a hospital. We booked the hotel through Expedia and therefore assumed the hotel being a Best Western would be of a very good standard, how wrong can you be! Having driven a fair distance we arrived and unpacked, decided to take a shower and that's when the problems started, the bathroom floor had lots of little grooves in it where you stood to use the hand basin, and guess what the sink plug didnt work so I had to shave under running water, that did wonders for the environment! The bracket on the pole holding the shower was broken so the shower head was about 4 feet from the ground, OK if you just want to shower your bottom half, next was the taps to adjust the water, it took about five minutes to get the temperature right. Having eaten, time to retire and the bed had a mattress that collapsed in the centre. The place was a disaster!!

8/10 Good

Mrs C.J.M.P., Beckenham, Kent

Liked: Cleanliness, staff & service, room comfort

Friendly staff.

The hotel was "fit for purpose", ie we needed to be in Guérande for some business and it was conveniently located. It was obviously a low point in their season and we saw the breakfast bar reduced as the clientèle dwindled to next to nothing. However, each member of staff we dealt with was pleasant and helpful, and I would recommend the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel service.

We were extremely pleased with the service provided by the hotel staff throughout our stay.

10/10 Excellent

Des, North Yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guerande a Hidden Gem

Very French not overly touristy. Lots of staff spoke English though. Manager Jean-Phillipe was fantastic. Breakfast lots of choice fresh fruit and juice plus all the staple french things and as a nice touch an English option. Bar was never crowded so created a very relaxing environment. Parking was easy lots of room. Nice fitness suite with massage if you were so inclined. Seemed a little like hard work to me. I'm of the lazy persuasion!!! All in all we really enjoyed ourselves and extended our stay by 3 days. As an after thought Guerande was facinating.

10/10 Excellent

Sharkey, Cumbria, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a find.

What a find. It seems to be stuck out of town on a little estate but it's only 10 minutes' walk into Guerande itself along a quiet road. It seemed very posh to us - "boutique" hotels are not usually our thing - but it was welcoming, very stylish and the air-conditioning was silent! Free parking - in the shade if you work it out. Swimming pool - not huge but in use, particularly in the evening Breakfast looked good but we were too stingy to pay the extra Dog-friendly. See below for location, etc. We'll be back!

10/10 Excellent

Craik-Collins, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ideal Base

A fantastic hotel with excellent staff. It is an ideal base for exploring the area. Guerande is beautiful and a short moonlit walk away fro the hotel. Staff are happy to recommend restaurants and arrange booking/taxis. I will definately return. If they had these hotels in Britain I would use them.

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