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Hotel Cityzen Guayaquil

3.0 star property

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Photo gallery for Hotel Cityzen Guayaquil

Gym
Presidential Suite | Living area
Executive Suite | In-room safe, free WiFi, bed sheets, wheelchair access
Exterior
Panoramic Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101
  • Place, Seminario Park
    ‪7 min walk‬
  • Place, Malecon 2000
    ‪7 min walk‬
  • Place, Santa Ana Hill
    ‪17 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Single Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, free WiFi, bed sheets, wheelchair access

Executive Suite

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, free WiFi, bed sheets, wheelchair access

Presidential Suite

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Guayaquil

Located in Downtown Guayaquil within a 5-minute walk of Centennial Park, Hotel Cityzen Guayaquil is within a 15-minute stroll of Church of La Merced. This 43-room, 3-star hotel has free breakfast, free in-room WiFi, and a conference center.

What's nearby

  • Seminario Park - 7 min walk - 0.4 miles
  • Malecon 2000 - 7 min walk - 0.4 miles
  • Guayaquil Metropolitan Cathedral - 9 min walk - 0.5 miles
  • Central Market - 9 min walk - 0.5 miles
  • Santa Ana Hill - 17 min walk - 0.9 miles

Getting around

  • Duran Train Station - 16 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 21 min drive

Restaurants

  • ‪Sweet & Coffee - ‬3 min walk
  • ‪Costillas de Nico - ‬4 min walk
  • ‪Hotel cityplaza - ‬1 min walk
  • ‪Menestras del negro - ‬4 min walk
  • ‪Cafe y Bananas - ‬2 min walk

About this property

Hotel Cityzen Guayaquil

Hotel Cityzen Guayaquil features free WiFi in public areas, meeting rooms, and a conference center. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 20.16 per vehicle one-way. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. This smoke-free hotel also has a banquet hall.
Guests can expect to find free WiFi. Safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (861 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 22.4 per night

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Frequently asked questions

Is free cancellation available at Hotel Cityzen Guayaquil?

Hotel Cityzen Guayaquil provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see around Hotel Cityzen Guayaquil?

This hotel is situated in Downtown Guayaquil within a 10-minute walk of Malecon 2000, Centennial Park, and Seminario Park. You'll also find Artisan Market and Central Market less than a mile away.

Is parking available on site at Hotel Cityzen Guayaquil?

Yes, there is a garage.

Does Hotel Cityzen Guayaquil include a casino at the property?

No, Hotel Cityzen Guayaquil doesn't have a casino.

Is there an indoor pool at Hotel Cityzen Guayaquil?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Cityzen Guayaquil?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include separate bathtubs and showers and city views.

Are there hot tubs at Hotel Cityzen Guayaquil?

No, this hotel doesn't have a spa tub.

Does Hotel Cityzen Guayaquil feature a restaurant that includes a breakfast menu?

Yes, Hotel Cityzen Guayaquil serves free continental breakfast each morning from its restaurant.

Does Hotel Cityzen Guayaquil allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Cityzen Guayaquil for a fee of USD 20 per pet, per night.

Does Hotel Cityzen Guayaquil have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cityzen Guayaquil?

The closest major airport to Hotel Cityzen Guayaquil is Jose Joaquin de Olmedo Intl. Airport (GYE), which is 4.1 mi away (21 minutes by car).

Are there rooms with balconies at Hotel Cityzen Guayaquil?

Yes, some guestrooms at Hotel Cityzen Guayaquil offer a balcony and may feature city views.

Hotel Cityzen Guayaquil Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

James, Bloomington

Liked: Staff & service
No channels on the little TV!
Stayed 1 night in Sep 2025

6/10 Okay

Jose Antonio

Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Stayed 1 night in Sep 2025

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025

6/10 Okay

Edwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deyvis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025

10/10 Excellent

Johnny, Jackson Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret, Homer Ak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brayan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Paula, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Business traveler, Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis, Lawrence

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cityzen

Acogedor y agradable para una estadía en el centro de Guayaquil
Stayed 1 night in Mar 2024

10/10 Excellent

Charles Wayne Lacy,, Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024

6/10 Okay

AREF

Business traveler
Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok. Localização boa. Preço justo. Recomendo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el desayuno y la estadía
Stayed 7 nights in Aug 2025