Hotel Vista Real Guatemala4.5 out of 5.0
Recent guest reviews
Asked for a master suite and was given one without a view. Food at the restaurant is good but overpriced. Service at the restaurant was excellent. People were very friendly there, not so much in the lobby. Very serious, no smile, never offered to upgrade us or any thing. Check out was fast. Overall it is a nice hotel, clean room, nice bed, but not worth the price tag. I recommend friendlier staff at the lobby for check in. For some reason they act like they are doing me a favor by letting me stay there. Even though I paid their hefty price tag. Will not be staying there again.
Almost everything in the hotel is great. Infrastructure, confort, service, cleanease. Needs to improve breakfast and gym to achieve a total great experience
Less impressed this time, last time I stayed here the service was much better. While it's definitely one of the best hotels in Guatemala, I can't stand the "nickel-and-diming" they pull here: ie no free wifi no free breakfast, and when I asked them to bring me a small tube of toothpaste they charged me $10!!
The architecture of the hotel is terrific. The rooms are far away of the bar and the restaurant, this permit a very nice silence in the rooms. The quality of the service es high and the room was very comfortable,