Hilton Guatemala City

4.5 star property
Colonial hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Guatemala City

Garden
Aerial view
Exterior
Bar (on property)
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Parking included
  • Breakfast available

Explore the area

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
  • Oakland Mall
    ‪5 min drive‬
  • U.S. Embassy in Guatemala
    ‪6 min drive‬
  • Paseo Cayala
    ‪6 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

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Room options

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Suite, 1 Bedroom

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Catarina Pinula

Located within 2 miles (3 km) of Centro Comercial Pradera, Hilton Guatemala City is within 3 miles (5 km) of Zona Pradera. This 4.5-star hotel has 130 guestrooms and offers an outdoor pool, free self parking, and a gym.

What's nearby

  • Oakland Mall - 5 min drive - 2.6 miles
  • Embassy of Mexico in Guatemala - 6 min drive - 3.5 miles
  • La Aurora Zoo - 6 min drive - 3.7 miles
  • U.S. Embassy in Guatemala - 6 min drive - 3.7 miles
  • Paseo Cayala - 6 min drive - 2.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • ‪Krispy Kreme Arkadia - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Café Barista - ‬4 min drive
  • ‪El Rincón del Loto - ‬6 min drive
  • ‪Sushi Itto - ‬3 min drive

About this property

Hilton Guatemala City

Colonial hotel with a fitness center and a 24-hour front desk
Guests of Hilton Guatemala City have access to an outdoor pool, a gym, and WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and laundry facilities.
Guests can expect WiFi, wired internet, and Smart TVs with cable channels. Bathrooms offer hair dryers and bathrobes, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include sitting areas, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 17 to 20 for adults and USD 17 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs and cats only
  • 1 total (20 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17 to 20 for adults, and USD 17 to 20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Are free cancellation options available at Hilton Guatemala City?

Hilton Guatemala City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Guatemala City?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hilton Guatemala City on Jul 11, 2025 start from $111.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Guatemala City?

This hotel is located in Santa Catarina Pinula, close to Paseo Cayala and La Aurora Zoo. You'll also find Oakland Mall and Plaza Fontabella Shopping Center within a short drive.

Will I be able to park at Hilton Guatemala City?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 10 per day. Accessible parking is also available for guests.

Does Hilton Guatemala City include a casino on the premises?

No, Hilton Guatemala City doesn't have a casino.

Is there an indoor pool at Hilton Guatemala City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hilton Guatemala City?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Hilton Guatemala City?

No, this hotel doesn't have a spa tub.

Does Hilton Guatemala City have a restaurant with a breakfast menu?

Yes, Hilton Guatemala City serves buffet breakfast for a surcharge each morning at Restaurante Las Ventanas.

Does Hilton Guatemala City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Guatemala City for a fee of USD 50 per pet, per night.

Does Hilton Guatemala City have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hilton Guatemala City?

The closest major airport to Hilton Guatemala City is La Aurora Intl. Airport (GUA), which is 6.2 mi away (21 minutes by car).

Are there rooms with balconies at Hilton Guatemala City?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy garden views.

Does Hilton Guatemala City have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Guatemala City.

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 657 reviews
Rating 8 - Good. 121 out of 657 reviews
Rating 6 - Okay. 63 out of 657 reviews
Rating 4 - Poor. 40 out of 657 reviews
Rating 2 - Terrible. 27 out of 657 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Stayed 2 nights in Mar 2025

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó la comida
Stayed 3 nights in Mar 2025

10/10 Excellent

Lesbia, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful start to our honeymoon ❤️
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Elbia

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

martha, kansas city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

marichu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindas instalaciones Excelente servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Eddy H.

Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Stayed 1 night in Jan 2025

6/10 Okay

Hercules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing services i love the place

10/10 Excellent

Ericka, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.
Stayed 6 nights in Dec 2024

6/10 Okay

Kelly

Disliked: Amenities
Nice hotel. But staff could be more helpful
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Stayed 2 nights in Dec 2024

8/10 Good

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and nice arquitecture.
Stayed 2 nights in Dec 2024

10/10 Excellent

Giovanni

Stayed 6 nights in Dec 2024

10/10 Excellent

Josue

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spectacular! We loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing servicer
Stayed 2 nights in Oct 2024

8/10 Good

George

Stayed 1 night in Sep 2024

10/10 Excellent

Jenny, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
service
Stayed 3 nights in Sep 2024