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Recent guest reviews

We arrived at the White Swan at about 3pm and our room was ready to go. I believe we also possibly got an upgrade, because the photos of what I booked looked different from the room I received (which was a lovely surprise). The view from our City View room was AMAZING. And the facilities were clean and very nice!

This hotel is definitely the best in the area. I Because it is located on a small “island”, it offered a sense of seclusion from the rest of the crowed city, the daily walks through those few hundred years old tree was a treat!

The hotel is very nice but poor customer service for five star hotel. Receptionist at check-in is okay but not really the friendly. Staff likes to talk to each while working and ignore you.

Hotel is very nice but managerment is very unprofessional!

No.1, Shamian South Street Guangzhou Guangdong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

White Swan Hotel places you within 2 miles (3 km) of popular sights like Sacred Heart Cathedral and Lychee Bay Park. This 520-room, 5-star hotel welcomes guests with 4 restaurants, an outdoor pool, and free in-room WiFi.


Dining

There are multiple options for onsite dining with 4 restaurants, including Silk Road Grill, which specializes in Mediterranean cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 520 rooms provide minibars, free newspapers, and free bottled water. 50-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

White Swan Hotel features an outdoor pool, a children's pool, and a gym. Onsite parking is available, both free self and paid valet parking (CNY 30 per day)—also useful is a train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room City View Twin Bed

2 Twin Beds | Sleeps 2

Deluxe Room City View King Bed

1 King Bed | Sleeps 2

Club Deluxe Room River View King Bed

1 King Bed | Sleeps 2

Standard Room City View Twin Bed

2 Twin Beds | Sleeps 2

Guest reviews for White Swan Hotel

Everyone (5)
4
Everyone

By on Mar 27, 2019

Review comment responded on Apr 2, 2019

Dear guest, thank you for your visit and we look forward to welcoming you again at another opportunity. White Swan Hotel

5

excellent

Everyone

We arrived at the White Swan at about 3pm and our room was ready to go. I believe we also possibly got an upgrade, because the photos of what I booked looked different from the room I received (which was a lovely surprise). The view from our City View room was AMAZING. And the facilities were clean and very nice!

By on Jun 28, 2018

5

best hotel in liwan area

Everyone

This hotel is definitely the best in the area. I Because it is located on a small “island”, it offered a sense of seclusion from the rest of the crowed city, the daily walks through those few hundred years old tree was a treat!

By , from New York on Oct 3, 2017

3

nice view

Everyone

The hotel is very nice but poor customer service for five star hotel. Receptionist at check-in is okay but not really the friendly. Staff likes to talk to each while working and ignore you.

By on Mar 21, 2017

Review comment responded on Mar 28, 2017

Dear guest, thank you for taking time to give us a feed back on your recent stay here. We are sorry to hear of your disappointment with our services and would like to apologize for the inconvenience experienced. Meanwhile, we have addressed these issues with the front office department and advised them to reinforce our training to avoid such occurrences in future. Thank you once again for your valuable comments. White Swan Hotel

3

nice hotel

Everyone

Hotel is very nice but managerment is very unprofessional!

By on Feb 22, 2017

Review comment responded on Mar 23, 2017

Dear guest, thank you very much for your feedback of your recent stay at our hotel. It is important for us about your feedback and if you can share more detail with us, we would be grateful. We look forward to welcome you again at another occasion. White Swan Hotel

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