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Grand Mercure Dongguan Humen

3.5 star property

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Photo gallery for Grand Mercure Dongguan Humen

Interior entrance
A modern lobby with a curved staircase, seating areas, and a large column structure.
Front of property - evening/night
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
123 Humen Road, Humen Town Dongguan City, Dongguan, Guangdong, 723000
  • Place, Broadway Fashionable Mall
    ‪3 min walk‬
  • Place, Humen Park
    ‪6 min walk‬
  • Place, Humen Square
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Dongguan

Located in Humen within a 5-minute walk of Broadway Fashionable Mall, Grand Mercure Dongguan Humen is within a 15-minute stroll of Humen Park. This 252-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Broadway Fashionable Mall - 3 min walk - 0.2 miles
  • Humen Park - 6 min walk - 0.4 miles
  • Humen Square - 14 min walk - 0.8 miles
  • The Opium War Museum - 3 min drive - 1.8 miles
  • Lin Zexu Memorial Hall - 3 min drive - 2.0 miles

Getting around

  • Humen Railway Station - 14 min drive
  • Nansha Passenger Port Station - 23 min drive
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪星巴克 - ‬2 min walk
  • ‪Sofitel Club Millésime - ‬6 min walk
  • ‪Jade Garden Chines Restaurant - ‬5 min walk
  • ‪元通回转寿司 - ‬3 min walk
  • ‪佛跳牆 - ‬7 min walk

About this property

Grand Mercure Dongguan Humen

At Grand Mercure Dongguan Humen, guests have access to a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers, bathrobes, and slippers. Minibars, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • One Cafe

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Dongguan Humen
Grand Mercure Hotel Dongguan Humen
Grand Mercure Dongguan Humen Hotel
Grand Mercure Humen Hotel
Grand Mercure Humen
Grand Mercure Dongguan Humen Hotel
Grand Mercure Dongguan Humen Dongguan
Grand Mercure Dongguan Humen Hotel Dongguan

Frequently asked questions

Are free cancellation options available at Grand Mercure Dongguan Humen?

Grand Mercure Dongguan Humen provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Dongguan Humen?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Dongguan Humen on Jul 21, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grand Mercure Dongguan Humen?

This hotel is situated in Humen within a 10-minute walk of Humen Park and Broadway Fashionable Mall. You'll also find The Opium War Museum and Humen Square within a short drive.

Will I be able to park at Grand Mercure Dongguan Humen?

Yes, self parking is offered for free at the hotel.

Is there a spa at Grand Mercure Dongguan Humen?

Spa services at the hotel include massages.

Does Grand Mercure Dongguan Humen feature a casino at the property?

No, Grand Mercure Dongguan Humen doesn't have a casino.

Will I find an indoor pool at Grand Mercure Dongguan Humen?

No, there is no indoor pool at this hotel.

Is Grand Mercure Dongguan Humen good for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at Grand Mercure Dongguan Humen?

No, but guests can enjoy a steam room at this hotel.

Does Grand Mercure Dongguan Humen have a restaurant that serves breakfast?

Yes, Grand Mercure Dongguan Humen serves breakfast for a surcharge at One Cafe.

Will Grand Mercure Dongguan Humen allow pets to stay free of charge?

No, pets aren't allowed at Grand Mercure Dongguan Humen.

Are there connecting rooms at Grand Mercure Dongguan Humen?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Mercure Dongguan Humen?

The closest major airport to Grand Mercure Dongguan Humen is Shenzhen Intl. Airport (SZX), which is 21.4 mi away (33 minutes by car).

Can I book a room with a balcony at Grand Mercure Dongguan Humen?

No, there aren't any guestrooms with balconies at Grand Mercure Dongguan Humen.

Grand Mercure Dongguan Humen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 116 reviews
Rating 8 - Good. 56 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 5 out of 116 reviews
Rating 2 - Terrible. 0 out of 116 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
it was excellent hotel.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Good Hotel for business stay. Disappointed restaurant not open in the evening
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Thai My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Shyi-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than good

highly recommended
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad breakfast and service!

Really bad breakfast, couldn’t eat anything! The service was also bad, no one spoke English in the reception.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Odon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 2 nights in Nov 2024
Verified

8/10 Good

YI HSUAN

Liked: Cleanliness, staff & service, amenities
服務人員態度親切友善，遇事不推事，願意幫客人解決問題。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YI HSUAN

Liked: Cleanliness, staff & service, amenities
服務人員態度友善，願意幫忙客人解決問題
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yi Cheng

Liked: Cleanliness, amenities, property conditions & facilities
鄰近口岸，方便購物餐飲。房間整潔，服務人員親切，很好的酒店。
Stayed 1 night in May 2025
Verified

4/10 Poor

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dålig frukost!

Gammalt hotell. Ingen pratade engelska. Väldigt dålig frukost.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Shyi-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值的推薦

配套很好, 服務也好.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Poor TV connection. Cant open progs. No map to show some popular locations. Poor amenities. Can't find hairdryer. Fridge not working. Communication barriers - staff can't speak English.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

MikeTan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near to ferry port and railway station. Like the strong WiFi in the room and availability of CNN channel on TV. 👍
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

SHU FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，很乾淨，也安靜。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地も良く、部屋もロビーも綺麗でした。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Yu-Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯人員親切，退房快速。
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthy!

Specious room, good service, fast check out. You couldn’t complain anything under this price.
Stayed 1 night in Sep 2019
Verified

8/10 Good

JENNYR

Liked: Cleanliness, property conditions & facilities
I stayed here for a business trip because the Mels Weldon had such an awful smell. This hotel was good. Nothing luxurious but the rooms were small and clean and well designed. The overall feel of hotel was good and had no complaints other than the food at the hotel was limited. However, the Starbucks was right next door. I have different expectations for business travel than I do for leisure. This hotel checked my most important box of cleanliness so I was very satisfied.
Stayed 1 night in Aug 2019
Verified

8/10 Good

KATJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable vale la pena el desayuno.

Muy buena elección. Desayuno en el hotel muy bueno (para ser un occidental en china siempre hablando)
Stayed 1 night in Aug 2019
Verified

8/10 Good

YUYU

Liked: Cleanliness, property conditions & facilities, room comfort
櫃台服務人員很慢，聽不太懂國語 房間還算乾淨舒適 但外面馬路的車子聲有點吵
Stayed 4 nights in Oct 2018
Verified

8/10 Good

アッキー

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エントランスに入るとアロマかなにかの効果で、とても良い香りがして、清潔さが漂うホテルです。部屋はもちろん様々な面でも気配りを感じます。またシャワーの勢いと中国では当たり前の湯温の不安定さ、排水の悪さなどは全くなく、かなり快適なホテルだと言えます。中国では様々なホテルをこれまで利用しましたが私の中では総合評価1位のホテルでした。
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Shyi-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

連續入住４晚, 非常滿意
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People thier who spoke English was excellent. Otherwise, i was lost in translation.
Stayed 4 nights in Sep 2018
Verified

8/10 Good

Jig

Liked: Cleanliness, property conditions & facilities, room comfort
地點好房間乾凈，只是比較大的房間地毯面積比較大的房間發黴味道很重，隔天就給我換了比較小的房間雖然沒味道但價差也沒退給我
Stayed 15 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Staff spoke good English and were able to assist in our very early check out and organising transport for us.
Stayed 1 night in Jul 2018

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