Galaxy Hotel

3.5 star property
Hotel in Guangzhou with a 24-hour front desk

Choose dates to view prices

Photo gallery for Galaxy Hotel

Lobby
Hallway
Exterior
Superior Double Room | Down comforters, blackout drapes, soundproofing, free WiFi
Family Triple Room | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking available
  • Laundry

Explore the area

Map
No. 268 Shatai Road, Tianhe District, Guangzhou, Guangdong, 510507
  • Baiyun Mountain
    ‪3 min drive‬
  • Taikoo Hui
    ‪4 min drive‬
  • Guangzhou Zoo
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪30 min drive‬

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Room options

Deluxe Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Queen Bed

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About the neighborhood

Guangzhou

Located in Tianhe within 2 miles (3 km) of South China University of Technology, Galaxy Hotel is within a few miles (5 km) of Waterscape Falls In East Station Plaza. The 121 rooms at this 3.5-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs.

What's nearby

  • Baiyun Mountain - 3 min drive - 2.8 miles
  • Taikoo Hui - 4 min drive - 2.9 miles
  • Guangzhou Zoo - 4 min drive - 2.8 miles
  • Canton Tower - 8 min drive - 5.2 miles
  • Beijing Road Pedestrian Street - 9 min drive - 5.8 miles

Getting around

  • Guangzhou East Railway Station - 9 min drive
  • Yantang Station - 9 min walk
  • Baiyun International Airport (CAN) - 45 min drive

Restaurants

  • ‪四海烧烤 - ‬13 min walk
  • ‪阁茶餐厅 - ‬8 min walk
  • ‪瑞丰茶庄 - ‬9 min walk
  • ‪银河咖啡厅 - ‬1 min walk
  • ‪燕州大酒店 - ‬20 min walk

About this property

Galaxy Hotel

Hotel in Guangzhou with a 24-hour front desk
Galaxy Hotel features free WiFi in public areas, express check-in, and express check-out. Self parking is offered for CNY 240 per stay. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, an ATM, and a convenience store.
Guests can expect 34-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators and phones.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 240 per stay)

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 34-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CNY 240 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Galaxy Guangzhou
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel Guangzhou

Frequently asked questions

What is there to do within easy reach of Galaxy Hotel?

This hotel is situated in Tianhe, close to Beijing Road Pedestrian Street and Canton Tower. You'll also find Baiyun Mountain and Tianhe Stadium within a short drive.

Is parking available on site at Galaxy Hotel?

Yes, parking is offered for CNY 240 per stay. Electric car charging is also available for guests.

Does Galaxy Hotel feature a casino?

No, Galaxy Hotel doesn't have a casino.

Will I find an indoor pool at Galaxy Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Galaxy Hotel?

Amenities that appeal to couples at this hotel include a soaking tub, a down comforter, and free Internet access.

Does Galaxy Hotel have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Galaxy Hotel have a restaurant with a breakfast menu?

No, Galaxy Hotel doesn't have a restaurant that serves breakfast.

Does Galaxy Hotel allow pets to stay for free?

No, pets aren't allowed at Galaxy Hotel.

Does Galaxy Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Galaxy Hotel?

The closest major airport to Galaxy Hotel is Baiyun International Airport (CAN), which is 25.7 mi away (45 minutes by car). Another top airport is Foshan (FUO-Shadi), which is located 21.9 mi away (46-minute drive).

Can I book a room with a balcony at Galaxy Hotel?

Yes, some guestrooms at this hotel offer a lanai where guests can enjoy garden or city views.

Does Galaxy Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Galaxy Hotel.

Galaxy Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 6 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hamidreza, Houston ,Texas

Disliked: Staff & service, property conditions & facilities

It's not even two star

I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel

2/10 Terrible

happy, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort

In general, it a nice place to stay.

Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.

6/10 Okay

Sunny

Disliked: Cleanliness, staff & service
It's OK hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at the Hotel

The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.

2/10 Terrible

Nigelrose

Disliked: Cleanliness, staff & service, room comfort

NOT GOOD

VERY BASIC HOTEL - NOT VERY CLEAN, BASIC FOOD BEDS UNCOMFORTABLE STAFF NOT GOOD AT ENGLISH, HOWEVER SLIGHTLY BETTER THAN MY CHINESE!!

4/10 Poor

Fred in LA

Disliked: Staff & service, room comfort

Definite Chinese Hotel

This hotel is definitely for Chinese travellers. No Western restaurant , very limited English speaking employees and very tired facilities/rooms. Not all that close to Canton Fair. Very noisey rooms because of proximity to freeway /road and single pane wndows. Excellent spa/massage.

10/10 Excellent

kinmo

Liked: Cleanliness, staff & service, room comfort

Great Hotel

The staff are welcoming and friendly. Room is clean and can see the mountain. The hotel is near Guangzhou East Station.

6/10 Okay

Michael, Georgia

Liked: Room comfort
Disliked: Staff & service

might use again

I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that

4/10 Poor

Anonymous

Liked: Cleanliness, staff & service

5 star,maybe in the 80s

the people there try its just like a hotel that was built late 80s and was just maintained,worn carpet,peeling wall paper etc.other than tha it was clean,and the hotel is central,easy to get around town just basic accomidation ,id call it a 2 star at its best.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ajit, chennai - india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

silver river guanzhou - China

good hotel. made all arrangements for pick up and drop to canton fair. Indians going take tea/coffee/milk/sugar. Also take hotel name and address printed in chinese language as it is difficult to ask common man or taxi drivers.

6/10 Okay

Liz glajor

Disliked: Cleanliness, staff & service

Silver River Hotel

I wsa visiting the Canton exb. Rooms big Ok. Not so clean. Bad light made it diffcult to work. The larm from traffic was a problem. The beakfast comes to last place of all I ever had.. The restaurant was a joke BUT the food and servise in the bar was ok.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort

Silver River Hotel review

The service was fairly good but I would have liked someone there that spoke English. The breakfast was was fair but not always hot and little variety. I thought the Internet service was free but got a bill for 177 yuan when ready to leave. The water pressure was low and it took a long time for the bathtub to fill. The price was reasonable and I would recommend to someone on a budget.

10/10 Excellent

M, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very impressed

Sam, thanks to you and your team for providing an excellent overall service during my recent stay in Guangzhou. With the bus service, taxi's at the front door and very good food/cafe/retail amenities closeby everything seemed like a "stones throw" away. Am looking forward to my next visit real soon!

8/10 Good

majd

Liked: Cleanliness, staff & service

hi it s good hotel advice anyone

hi it s good hotel advice anyone go to gouangzhou to stay on it

6/10 Okay

JONGHEON, 대한민국

Disliked: Staff & service
가격에 비해 객실이 나쁘지는 않았으나, 전반적으로 프론트 직원이 친절하지 않았습니다. 특히 직원들이 영어를 거의 할줄 몰라 의사 소통에 문제가 있었습니다. 체크인 , 아웃 정도는 할 수 있겠으나 다른 문제가 생기면 의사 소통이 거의 불가능합니다.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

4/10 Poor

فردريك فؤاد

Disliked: Cleanliness, room comfort

معرض كانتون

متوسطة لا يوجد طعام عربى واشكركم جدا على هذه الخدمة والى اللقاء المرة القادمة انشاء الله

4/10 Poor

Nihao-9888, 大阪、日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルの写真と紹介に惑わされるなかれ

初めてインターネットで広州のホテルを予約したが、ネットに掲載された写真と紹介を見て、4つ星の割には価格がリーズナブルなところに惹かれ予約した。が、行ってびっくりです。部屋は暗くて外の音が入ってくる(道路沿いに位置している)、シャワーの出が弱い、ベッドマットが硬い、朝食のメニューが少ない上に不味い、置いてある食器の汚れが......、食欲をなくす。次はもう利用したくないですね。

4/10 Poor

GENNY, napoli, italia

Disliked: Cleanliness, staff & service, property conditions & facilities

hotel silver

ALBERGO AL QUANTO VECCHIO E SPORCO CON PERSONALE CHE NON PARLA NEANCHE INGLESE

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

hotel de locura

pésimo hotel la habitación huele a cigarro ,en los 5 primero piso hay prostíbulo y gente borracha no lo recomiendo