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Baiyun Hotel Guangzhou

4.0 out of 5.0

Recent guest reviews

We paid a little more for a business room. The size is listed for 344 square feet. The room didn't meet our requirement. When we call the manager, she said the room size varies from 280 to 340 square feet. We felt cheated from their advertisement.

I made reservations threw Orbitz many times and I was trusted on Orbitz reviews but this time. , this hotel I mean best western in Hong Kong was disappointed me a lot , first of all we got bedbugs in our room , we had hard time to change our room , I called Orbitz , customer service hang up on me , he was so rute , I traveled over 100 times with this agency , amy way , bed in this hotel room are so small , shower is super small hardly can turn around , cleaning is 2 star , location is 2 star , honestly I read reviews before I book this hotel , I don’t belive real people can give 4 or 5 stars for this hotel . Also I probably will not book with Orbitz any more , my flight delayed I missed my connection flight I called Orbitz , they didn’t do any thing and I left in the Midel of nowhere in Taipe Please people be carful with your bookings , you are paying for it nothing comes free to you

Muy buena ubicación, fácil para desplazarse, instalaciones triple A, siempre limpio

Buena hubicacion, limpieza, atención, rapidez, todo de primera

Great location, easy access, close to subway, buses and taxi.

This is a lovely place, with spa services, pool, hot tub on the roof. Staff are wonderful, helpful. Several restaurants in hotel, as well as two bars. Other restaurants nearby. Lots of shopping nearby. Sun Yat Sen park is huge, gorgeous and friendly, day or nite. It's a nicely central place from which to get taxis to the other sights in the area.

staffs are wonderful, room is confortable, location is close to everything.

Hotel staff are friendly but very slow. To check in take longtime and then you have to wait to clean the room. And I checked in around 2 o'clock in afternoon.

Good location. A Metro station is in-front of the hotel, and there are many lines of buses can take you to anywhere you want in the city. Room size is pretty big and there are plenty of storage in drawers and closets. There are hot water maker so you can make an cup of instant coffee or tea anytime you want; the bathroom is large and clean. There are many choices for foods around the area of the hotel. We did not eat in the hotel because we are familiar with the area and Chinese foods. Check-in & check-out were fast. Staffs were courteous.

The room size was too small than it is advertised.

Needs update some facilities. more nice photos in the room.

The staff could not let me check in with the reason "the price you booked was wrong, you have to contact your agency" so I spent more than one hour to call back to the U.S. The line was cut after 1.20 hrs so I called the hotel reception again and he told me "oh, we found your booking now" WTH!! This hotel is horrible. The internet is blocked for almost every site including gmail etc. They said the government blocks it but the hotel across the street, The Garden Hotel, it's fine!!! I always stay at The Garden but just tried this horrible hotel for the first time and it was my big mistake. The room is very old, small, and not that clean. Nothing deserves 4 stars at all. If you can spend a bit more, choose the Crowne Plaza next door or The Garden across the street.

Very good location.. Some of staff are very friendly but not all..is good hotel but is not 4 star..

The hotel is near the metro so it's convenient. However in my years and years of traveling the baiyun hotel has the worst bed I have ever slept on. It's like they put a sheet on top of cement block. It's hard to imagine a mattress factory would even make a bed this hard. If you like to sleep comfortably pick another hotel.

Pulling up you see louis vutton and other high end shops of the connecting mall but the hotel itself is still under renovations. As another guest noted the rooms are not cleaned thoroughly and it showed in our room as well. Close to subway and has a many shops surrounding.

I will recommend everyone this hotel because is clean and good located. The metro station is a few steps away from the hotel . Also, next to the hotel is one Turkish Restaurant where you can have a lunch or dinner. The hotel have a shopping center near ,with most famous brand name in the world but the price are very high compare with European or U.S. market.

Very good location.. Staff are friendly but isn't a four or five star hotel.. Rooms are very average needs big renovations. Nice pool and restaurants are OK

Room is clean and spacious. Metro is within 5 minutes walking distance. Lots of other shops and restaurants nearby. Hotel staff is friendly and helpful. I did not give it 5 stars for staff service because a trainee staff who checked us in took a long time to locate our booking in their system.

I loved my time here. Rooms were clean, and there was plenty of activities available to do there like a swimming pool and sauna.

367 Huan Shi Dong Road Guangzhou Guangdong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Yuexiu, Baiyun Hotel Guangzhou is within 2 miles (3 km) of popular attractions such as Zhenhai Tower and Yuexiu Park. This 511-room, 4-star hotel welcomes guests with 4 restaurants, an indoor pool, and free in-room WiFi. Located in central Guangzhou, the hotel is also near The Western Han Museum of the Nanyue King Mausoleum and Liurong Temple.


Dining

Enjoy dining at Baiyunxuan Restaurant, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

Baiyun Hotel Guangzhou's 511 air-conditioned rooms provide refrigerators, minibars, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

At Baiyun Hotel Guangzhou, guests enjoy an indoor pool, a health club, and a sauna. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Business Double Room

Full 1 | Sleeps 3

Executive Room

Full 1 | Twin 2 | Sleeps 2

Superior Room

Full 1 | Twin 2 | Sleeps 3

Deluxe Twin Room

Twin 2 | Sleeps 2

Guest reviews for Baiyun Hotel Guangzhou

Everyone (15) Business (8) Couples (2) Family (1) Other (4) Friends (4)
3

guangzhou hotel

Everyone

We paid a little more for a business room. The size is listed for 344 square feet. The room didn't meet our requirement. When we call the manager, she said the room size varies from 280 to 340 square feet. We felt cheated from their advertisement.

By , from San Francisco on Mar 26, 2018

1
Everyone

I made reservations threw Orbitz many times and I was trusted on Orbitz reviews but this time. , this hotel I mean best western in Hong Kong was disappointed me a lot , first of all we got bedbugs in our room , we had hard time to change our room , I called Orbitz , customer service hang up on me , he was so rute , I traveled over 100 times with this agency , amy way , bed in this hotel room are so small , shower is super small hardly can turn around , cleaning is 2 star , location is 2 star , honestly I read reviews before I book this hotel , I don’t belive real people can give 4 or 5 stars for this hotel . Also I probably will not book with Orbitz any more , my flight delayed I missed my connection flight I called Orbitz , they didn’t do any thing and I left in the Midel of nowhere in Taipe Please people be carful with your bookings , you are paying for it nothing comes free to you

By , from los angles on Feb 28, 2018

5
Everyone

Great location, easy access, close to subway, buses and taxi.

By on Nov 20, 2017

5

downtown, close to parks, shopping

Everyone

This is a lovely place, with spa services, pool, hot tub on the roof. Staff are wonderful, helpful. Several restaurants in hotel, as well as two bars. Other restaurants nearby. Lots of shopping nearby. Sun Yat Sen park is huge, gorgeous and friendly, day or nite. It's a nicely central place from which to get taxis to the other sights in the area.

By , from Santa Fe, NM on Nov 19, 2017

5
Everyone

staffs are wonderful, room is confortable, location is close to everything.

By , from New York on Sep 9, 2017

4

very good location

Everyone

Hotel staff are friendly but very slow. To check in take longtime and then you have to wait to clean the room. And I checked in around 2 o'clock in afternoon.

By , from Montreal on Aug 21, 2017

4

good hotel in all aspects

Everyone

Good location. A Metro station is in-front of the hotel, and there are many lines of buses can take you to anywhere you want in the city. Room size is pretty big and there are plenty of storage in drawers and closets. There are hot water maker so you can make an cup of instant coffee or tea anytime you want; the bathroom is large and clean. There are many choices for foods around the area of the hotel. We did not eat in the hotel because we are familiar with the area and Chinese foods. Check-in & check-out were fast. Staffs were courteous.

By , from Los Angeles, U.S. on Jan 2, 2017

3
Everyone

The room size was too small than it is advertised.

By on Nov 8, 2016

3

nice hotel and in good location

Everyone

By , from LA on Nov 7, 2016

4

location,location

Everyone

Needs update some facilities. more nice photos in the room.

By , from ca usa on Aug 14, 2016