The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.
The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.
Freezer wasn’t working in the room!! But the rest was perfect
Good service but the food is not that great. Rooms are a little small
The hotel was really nice, but the window in our room was broken and they couldn't fix it.
Will definitely stay here again. Safe place to walk from and to the downtown area
Good hotel only 2$ Taxi away from town. Does have swimming pool which is very nice
The hotel have a Good service very, nice hotel , good room , locaton, ac/heater , pool Area nice
Everybody was super polite and serving. The breakfast was delicious, staff was very friendly, rooms were very quiet and cozy, recommend it to everybody! The kids loved the slide at the pool, me too.
The hotel experience is good, I only had trouble with room keys and got to know I could get a better price for breakfast if I asked for it during my reservation.
Hotel Ex-Hacienda San Xavier places you within a mile (2 km) of popular attractions like Regional Museum of Guanajuato Alhondiga and University of Guanajuato. This 155-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 1:00 PM.
The 155 rooms have an array of amenities, including minibars, free local calls, and free bottled water. Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.
At Hotel Ex-Hacienda San Xavier, guests have access to a gym, free WiFi in public areas, and conference space. Valet parking is available for MXN 75.00 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, a computer station, and free newspapers.
The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.
The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.
Freezer wasn’t working in the room!! But the rest was perfect
Good service but the food is not that great. Rooms are a little small
The hotel was really nice, but the window in our room was broken and they couldn't fix it.
Will definitely stay here again. Safe place to walk from and to the downtown area
Good hotel only 2$ Taxi away from town. Does have swimming pool which is very nice
The hotel have a Good service very, nice hotel , good room , locaton, ac/heater , pool Area nice
Everybody was super polite and serving. The breakfast was delicious, staff was very friendly, rooms were very quiet and cozy, recommend it to everybody! The kids loved the slide at the pool, me too.
Buena tarde: Muchas gracias por su calificación, esperamos nos pueda dar la oportunidad nuevamente de hospedarse con nosotros. Siempre a sus órdenes!!