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Belmond Casa De Sierra Nevada

5.0 out of 5.0

Recent guest reviews

Stayed at this hotel for 5 nights and it was fantastic. Beautiful hotel, that is actually 4 or 5 separate buildings. Very well located near Jardin Allende and clean. The staff was very friendly, spoke English and attentive. Our room (353) had a great terrace that over looked Parroquia De San Miguel Arcangel which was light up at night and offered amazing views! They also would come and start a fire for us nightly in our room, which you must do! I would highly recommend this hotel. We were choosing between this and the Rosewood, and we were very glad we chose this one over the Rosewood.

I read many reviews online about the best Casas to stay in, and unfortunately, I did not heed the advice. I booked the night before, without making a specific Casa request, and I ended up in Casa Parque. This is not a bad place to stay, as it's right next to the beautiful Benito Juårez Park, and in the same location where all meals were served. What I didn't love was that my Superior Room had no charm. It was just a room. Two beds, closet, fireplace and a mirror. There was also a faux mini-bar area, and I say 'faux' because the mini-fridge was sealed shut. What I learned upon departure was that Casa Parque was just remodeled and all the artwork and decor had arrived after I checked-in. So if I choose to stay there again, it would be a different experience. (One would hope!) Best selling points? The staff and food. Andres and Octavio at reception were friendly, warm and helpful. Angeles and Rafael in dining always had a smile and were equally warm and attentive. Since I was a few steps from dining, I had most of my meals there, and I was often the only guest! Nothing disappointed me, and the prices were very fair. All in all, I would return. And I look forward to experiencing another Casa!

Casa de Sierra Nevada is in the perfect location for a first visit to this charming neo-colonial Mexican town as it is a short walk to the main Plaza Allende Garden and the Majestic Church across the street. Although I was with a group , I was traveling solo and safety is a main concern always. I felt totally safe at this hotel because I felt that the staff was always watching out for me. When I arrived to my absolutely fabulous room on the first floor of a courtyard, I noticed tat the window in the bathroom was not locked; staff took care of that immediately! The room had a huge bed with a note asking what softness of pillow I would like. Unfortunately it never got cold enough to like the lovely fireplace. The hand crafted tile shower was huge and always hot water. BTW there was always bottled water for drinking in my room. French doors leading to a semi-private courtyard had heavy draperies to close to keep out light and if other guest passed. One morning I decided to walk to the restaurant for my breakfast as I was told it was two blocks away or I could take their shuttle. As I was wearing sandles on a cobblestone street, it took me a long time plus I stopped to buy flowers from a street vender. Before I reached my destination, a staff member from the hotel showed up to see if I had gotten lost!!! What I like the least was the traffic on the street outside my Casa; twice a day, morning and evening rush ours it was ver heavy and the sidewalks are very narrow. However any sounds from the street were never heard in my courtyard or room.I can't wait to return to Room #484

You know how it is when you've been traveling on two planes and through two time zones, and then you drive 90 minutes to your hotel, and all you want is to check-in? Right. So save your paperwork. When we got to Casa de Sierra Nevada we were told that the junior suite we reserved would not be available until the next day and that only one room was available. It was, of course, not as nice as what we had reserved. Here's where the paperwork comes in. "No," we said, "we do not want to change rooms tomorrow." We went back and forth and back and forth and .... We never raised our voices. We just insisted. Politely. And we continued to show our paperwork that clearly listed the guaranteed room. Finally it turned out that there was one other room available. It wasn't cleaned yet (at 3:30pm) but if we waited we could have this other -- nicer -- room for the entire stay. We waited (about an hour) and were delighted to move into room 443. And that's when this could be a five-star review. Here are my tips: 1. Save your paperwork 2. Try to book into 443. It's terrific. 3. Try to book a breakfast package. The breakfasts are wonderful and huge. 4. Enjoy yourself. It's easy.

Just spent the weekend in San MIguel de Allende in Mexico. Our first night was a a quaint hotel that was unfortunately very dirty and unkept. We were fortunate to get a room for Saturday at the Casa Sierra Nevada, which was our first choice anyways but they had no room, and once again perfection. Where to start. The hotel is beautiful. A collection of colonial homes near each other, each one with a different flavor. Our suite in the Casa LImones was recently redone and really quite perfect. A king size bed with beautiful linens, a fantastic bathroom with a wonderful shower and even better tub, and a nice sized living room with an outdoor patio made it as comfortable as can be. Service, what can I say just perfect. Everyone knows your name and is attentive and just waiting to serve. The food delicious! Even though the main restaurant is under renovations, the kitchen at the house on the Park is really as goos a it gets and breakfast was the highlight of our day. This is in my opinion the best hotel in Mexico and has been so for many years which speaks to the wonderful staff and management. Just Perfect!

I have been wanting to visit San Miguel de Allende for years, and specifically stay at Casa de Sierra Nevada after a travel agent recommended it to me. The city and the hotel totally met my expectations when my husband and I visited with family over Thanksgiving last November. I loved how unique the hotel was, spread across different buildings with no two rooms alike. Our room had a separate sitting area with a fireplace, bathroom and a bedroom with another fireplace. Although the weather was pleasant during the day, it was so nice to have a fire at night. We had dinner our first night at Andanza and everything we had was delicious. San Miguel de Allende is an amazing town for eating, and while we had great meals out at other restaurants, we all agreed our meal at Andanza was the best and wish we had had a chance to eat there again. Breakfast at the hotel was just as good. We also took a Sazón cooking school class which was so fun and we got to make more great food. Overall we really enjoyed our stay at Casa de Sierra Nevada. It's a beautiful and unique hotel, located in the perfect spot to explore the city.

We had initially reserved a Junior Suite and were disappointed with the room. The staff worked hard and moved us to a luxury, 3 room suite with courtyard and roof-top terrace with a hot tub. Yes, it cost us a little more ($90/night) but was well worth it. The staff were most accommodating. Travelers who stay here need to be aware that the hotel is spread out over several blocks, actually several blocks of rooms in one locality with no connection to the other blocks of rooms. Three days into our stay,the main reception area that we checked into began a massive remodeling- no problem. The restaurant we ate in was closed and moved two long blocks away, but the hotel provided shuttle service. The quality of the food, variety of menu items and service were impeccable. It was amazing that one restaurant could close and the new one open the next day without missing a beat. The lush surroundings of the new one took us back for our last night. There is a lovely, well-lighted park 1/2 a block away from the restaurant. Could go on and on, but suffice it to say if budget is not a consideration this is a wonderful and memorable place! Nice little bonus is the free coffee service and English "newspaper" delivered each morning upon request.

This is a 400usd+ a night hotel, with a troubled bathroom sink, a bathroom door with a non working lock, no room internet (supposedly complentary) and never fixed during my stay, this was reported from the moment of arrival. Only the bathroom door was fixed, I do not expect this faults for a hotel that advertises itself as “luxury hotel”. Not recommended avoid this hotel, there are plenty of other choices for the same price or less. Enjoy you vacation avoid disappointment. Regards

Very friendly and quaint hotel. Went with family and our suites were large, very clean and a comfortable bed. The staff were friendly and extremely helpful and the breakfasts and meals were excellent. Our suites where in the pool area across the road to the main hotel but the staff ex courted you across the road, which made you feel safe and important. Sierra Nevada is in a great location to explore San Miguel and within walking distance to the Cathedral and restaurants.

One of the nicest hotels we have ever stayed at. San Miguel is an amazing place, and this is an amazing hotel. Starting with service, friendly, helpful people. But the food is beyond description. We ate there for almost a week and every day was in Epicurean treasure. If you are planning a trip to this one of a kind city, Casa de Sierra Nevada is the perfect hotel to enjoy the experience. We cannot wait to come back.

Hospicio No 35 Col Centro San Miguel De Allende GTO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Belmond Casa De Sierra Nevada places you next to Santa Cruz del Chorro Chapel and within a 5-minute walk of Zocalo Folk Art. This 37-room, 5-star hotel has a restaurant, a full-service spa, and an outdoor pool. It's in the historical district and also a short walk from San Miguel de Allende Historical Museum and Parish Church of San Miguel Arcangel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 37 individually decorated rooms feature minibars, free bottled water, and ceiling fans. 36-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Guests staying at Belmond Casa De Sierra Nevada enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Parking is available for MXN 200 per night (MXN 200 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, a library, and free newspapers.

Room options

Junior Suite

King 1 | Twin 1 | Sleeps 3

Studio Suite

King 1 | Sleeps 3

Deluxe Room

King 1 | Twin 1 | Sleeps 2

Deluxe Junior Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 623 reviews