Belmond Casa De Sierra Nevada5.0 out of 5.0
Recent guest reviews
We had the most wonderful time staying in San Miguel de Allende at the Belmond Casa de Sierra Nevada. First of all, even prior to arriving, the concierge Jose Olivares was incredibly helpful. He arranged tours for us, all of our dinner reservations and continued to be totally helpful in every aspect of our trip. He is a gem! When we did arrive, our room was incredible! We were in a building across the street from the main building which was just fine with us. Our 1 bedroom was huge...and the best part of it was our roof terrace. Up a spiral staircase to the roof where we had a panoramic view of San Miguel. It was magical. All the staff at the hotel were just exceptional. The managers were friendly and greeted us each morning. The spa was great. Every detail was just exceptional and we can't wait to return again soon!
From the moment we arrived, the staff went out of their way to make our stay personalized and memorable. Whether it was making reservations in town for us, the turndown service, or serving us a scrumptious molcajete and wine by the pool just because we asked, the attention to detail was fantastic. We can't wait to return.
I've visited beautiful San Miguel de Allende four times and stayed at Casa de Sierra Nevada once. Moving forward I will always stay here. The decor is gorgeous, the pool area truly sublime and the staff is kind and gracious. I've stayed in other hotels there but never any with this perfect combination of luxury, service, ambiance and value.
We stayed at the Belmond for a mother/daughter weekend. I cannot sing this hotel's praises enough. The property is very special. We were in "Casa Limon" with it's pretty pool and terrific views. Our room had a patio and we truly felt like we were in a house versus a hotel room. Joel and Zaira answered all of our questions and were extremely responsive. The breakfast was delicious (as were the margaritas, "not too sweet" as we ordered them). During our stay we took a "Sazon" cooking class with Ruben- if you like cooking or mexican food, do not miss this. If I'm pointing out areas that could improve (for my next stay!)- our key stopped working 3 times in a 4 day stay, it was inconvenient to go across the street to fix this. Coffee doesn't start until 730...this was a minor detail as there are espresso machines in room (but no milk/cream). The air conditioning in our room wasn't very strong and at night we were warm. And one day we came home at 2pm and housekeeping hadn't come. They quickly rectified that though. And the plunge pool our unit came with was under construction. These little issues didn't affect our visit. If you're looking for a special, welcoming and beautiful place to stay, stay here.
Fabulous hotel, close to the center squat and great restaurants. Very authentic feel to old San Miguel architecture. The staff is great. I highly recommend this hotel, we will definitely stay here next time.
wonderful hotel, all the rooms are unique and private. setting and city is so worth visiting! make sure you include central mexico on your trip to the mexican beaches. this city and hotel is a must see. gustavo and alejandro were so helpful and gracious.
We spent 2nights in a room that cost 450 USD , the room was very large but dark and with windows opening only to a staircase so if the window is open everyone see directly to your bed.. The answers to my request to change the room where answered first by saying they are fully booked and then by saying that the room they have left is more expensive than what I paid .... disappointing!
As the website says, the hotel is spread over several separate buildings. Once you understand that, it is not a problem. The room in the 'horse' building no 44, was fine. With many services provided, I was surprised that there were no coffee making facilities. Apparently they exist in other rooms, so I should have queried this before checkout. Our hotel section was one block from the main square which always had lots of activity and a few doors from the main section. Our time in San Miguel was brief sadly,so we tried other places for dinner, but we found the breakfast to be excellent, including impeccable service. I took my own glutenfree bread which the kitchen made into French toast-delicious. I had a pedicure at the hotel's spa and while Consuela was thorough and did a good job, it was a little further away than I thought I had been told. Make sure you get more precise instructions than a red building in the next street. It was certainly that and clearly named when I found it next to a small park at Elena 12. However before arriving there, there were numerous places with red paint! Take comfortable shoes because wherever you stay the streets are real cobble and footpaths very narrow: all part of the charm.
I love the Belmond's hotel i have been to. Peru, in front of the ocean at a hill top, is spectacular. Casa de Sierra Nevada is a neat, clean and beautiful place to visit. With the whole family or just a romantic trip. Nice pool and private small ones too. Food is good too, but i recommend to try many superb restaurants around.......well located..disfruten
Initially we were put in one of the rooms really close to the road with not much natural light. After a few minutes the receptionist was able to give us a better room for free. It was really appreciated. The staff was warm and very accommodating and they even brought us a surprise Birthday Cake without us telling them that it was a birthday celebration trip. The only bad thing was the internet. Just really useless! The location was great, however if you are there in December prepare for some big explosions coming from the Church.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Belmond Casa De Sierra Nevada places you next to Santa Cruz del Chorro Chapel and within a 5-minute walk of Zocalo Folk Art. This 37-room, 5-star hotel has a restaurant, a full-service spa, and an outdoor pool. It's in the historical district and also a short walk from San Miguel de Allende Historical Museum and Parish Church of San Miguel Arcangel.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.
All 37 individually decorated rooms feature free bottled water, ceiling fans, and safes. 36-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and ironing boards.
Guests staying at Belmond Casa De Sierra Nevada enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Parking is available for MXN 200 per night (MXN 200 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, a library, and free newspapers.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 598 reviews