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Belmond Casa de Sierra Nevada

5.0 out of 5.0

Recent guest reviews

I reviewed several hotels in SMA and chose Belmond as I knew I would receive lovely, luxurious accommodations. It was more than I imagined. I love a hotel experience that has a main building with several casitas. My suite was large, with a separate living room, bathroom and large bedroom, plus a private patio. The pool area was very inviting as well. The dining experiences at both restaurants were perfect - and they accommodated my need for gluten-free food very nicely. In addition, the location to the main park and ability to walk literally everywhere in the city is tremendous. San Miguel de Allende is a city NOT to be missed and the Belmond is an excellent choice of accommodations.

My first trip to SMA and I wanted to experience an authentic and well positioned accommodation. This was spectacular. The hotel has all the modern amenities one would demand, yet the setting and rooms are seething with soul and colonial architecture. Not to mention the service and standard of procedure. I loved it there.

Casa de Sierra de Nevada is a collection of homes, courtyards, grand buildings combined. As such, every room is different and you need to be very specific in what you want. Street side can be noisy with traffic, Some accommodations are more modern with more up to date amenities. We had a Junior Suite with a separate sitting area, but TV was opposite the bed in another room.. not what we like. Other than that, Suite was comfortable (aside from shower leaking onto bathroom floor). I did need to get a magnifying mirror to put on a desk because there was no way to see to put on make up. But what makes this hotel absolutely the best place to stay are the people that work here... Concierges were great and IVAN was absolutely our most favorite -- he got us where we needed to be and made sure we made it home. Also, we were there during a really cold snap in February and the Bartender welcomed us every night and eventually (we were there for 8 nights) got the message that we were coming and wanted a fire. Thank you to the expert fire builder! Ivan we are pulling for you and thanks for making our week plus there so much fun,

There are five Belmond Casa de Sierra Nevada's around San Miguel. They are all part of the same hotel but spread about town in smaller old wonderful buildings. There is a wonderful old one on Santa Elena #2 across from the old stone washing basins. The food and the service are better than 99% of the top listed restaurants on Trip Advisor which makes this small hotel and restaurant a very special place! The outdoor courtyard is full of citrus trees in bloom and as you sit and eat, you smell the wonderful fragrance of orange blossoms all around you. The food is a mixture of fusion Mexican and International flavors. The chicken and pork entrees are delicious as are the wonderful variety of appetizers, soups and salads. Their breakfast menu offers the very best huevos rancheros I've ever had in Mexico and second only to Santa Fe, New Mexico's red chili huevos. Please enjoy your meal but don't tell any but your best friends because this is truly a "local's hangout" and we don't want it to become "popularized" by tourists.

This is a collection of rooms in several townhouses in the heart of San Miguel de Allende. Fireplaces in rooms (evenings get quite cold in winter) and our king room was complete with two bathrooms. Service outstanding, especially Francisco -the night bellman- who cheerfully drove us in the hotel Jeep to nearby restaurants. Belmond also offers a cooking school which while it sounds hokey is a lot of fun. We went with Ruben, one of the hotel chefs, to the nearby market and prepared sea bass for lunch. We sampled many items at the market that we would never have eaten on our own. Only negative is the lack of a rooftop bar with a view - a characteristic of the Rosewood (main competitor) about 1/2 mile away.

Location, rooms, attentive service, this hotel has it all plus an amazing San Miguel charm! You would not like to leave your room, they are pretty spacious, bathrooms are lovely and the decoration it's beautiful. If it's winter time, rooms can be very cold, so don't hesitate to ask for help setting up your fireplace. I will come back to this hotel many times! I think this a great spot to go with your significant other.

Overall this was an outstanding hotel and very close to downtown. We had an awesome room with two fire places and a big, comfortable bed. The staff was very attentive to our needs, and we received great guidance on things to do, places to eat, etc. Location of our particular room was a little further out than the other properties, but it was still within walking distance of everything and also next to the park, which was awesome. Overall, we will come back to the Belmond next time we are in SMA.

My wife and I stayed here without the kids. We truly enjoyed our suite and the pool area was quaint and inviting. The service was top-notch, every small detail attended to. This is a very special hotel in a very special town. Highly recommended.

Beautiful room with a fireplace for the chilly 2 degree nights in winter .. great location walkable everywhere ... such nice people working at the hotel .. made the difference .. really close to the cathedral.. stay here

I have known and admired Casa de Sierra Nevada for decades, and eaten in their restaurant a number of times, but never stayed in the hotel until now. My room was just as beautiful and comfortable as I expected (though a big, light-colored rug would have been nice and softened my hard tile floor). The gardens at the Casa del Parque, the building in which I stayed (the hotel has rooms in several buildings around town), were stunning, and the restaurant served delicious food and drinks in a lovely setting. But what was so very excellent about my stay was the amazing service. I required a great deal of assistance with transportation, phone calls, etc., and the front desk staff were remarkably attentive, patient, and helpful. Joel and Mario, in particular, provided service above and beyond any I think I've ever received at any hotel, ever. The breakfast delivered to my room the first morning was gorgeous, fresh, and lavish (so lavish that I did not order breakfast on subsequent days). I requested a fire in my room three times, and each time someone came immediately with an armload of firewood, and built me a blazing, crackling fire. My only suggestions for improvement would be the aforementioned rug, hotter water for my tea in the mornings (tea drinkers tend to like VERY hot), and an upgraded phone. I needed to make a lot of phone calls, which was often difficult to impossible during my stay. The phone in my room seemed new but not of the highest quality or latest technology - but I think perhaps unreliable local phone service was partly to blame, and that is something beyond the hotel's control. Also, my phone was recently stolen, otherwise I could have used that for calls, wake-up, etc., so the room phone wouldn't have been an issue. I will definitely stay at Casa de Sierra Nevada again (can't wait for that!), and will recommend it highly to others!

Hospicio No 35 Col Centro San Miguel De Allende GTO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Belmond Casa de Sierra Nevada places you next to Santa Cruz del Chorro Chapel and within a 5-minute walk of Zocalo Folk Art. This 37-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. It's in the historical district and also a short walk from San Miguel de Allende Historical Museum and Parish Church of San Miguel Arcangel.


Dining

Enjoy dining at one of 2 onsite restaurants including Andanza, which specializes in Mexican cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 37 individually decorated rooms feature minibars, free bottled water, and ceiling fans. 36-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Guests staying at Belmond Casa de Sierra Nevada enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Parking is available for MXN 200 per night (MXN 200 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, a library, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 638 reviews