Belmond Casa de Sierra Nevada5.0 out of 5.0
Recent guest reviews
I stayed here with family while in town for a wedding. I had no idea what to expect, as the room was arranged by someone else. I was very pleasantly surprised. The room was spacious (I slept on a very comfortable sofa-bed in a king room), clean, and artfully decorated and appointed with antiques. The hotel is made up of multiple historic buildings, all beautiful and private, with a locked door to the street making you feel safe and secure anywhere on the property. Most rooms seemed to have an outdoor seating area that is somewhat secluded and shaded from the sun. There's a rooftop terrace with stunning views of the surrounding architecture and landscape. Service is very friendly and prompt; you won't want for anything. The pool is postcard-perfect and the water temperature ideal. I can't say enough good things about this hotel, and I haven't even begun to rave about the charming town of San Miguel de Allende, which I fell in love with over just a few days. I hope to go back someday soon!
We just spent 3 spectacular nights at the Belmond Casa de Sierra Nevada and everything was absolutely perfect! Before arriving I arranged transportation to and from the airport and spa services with the concierge Alejandro and he was so accommodating and easy to work with. The hotel is very intimate and the ambiance and beauty are unique, indescribable and truly breathtaking .I believe that the hotel has been very recently renovated and each and every place you go is immaculate and pristine. We were in a beautiful junior suite in the same building as the Andanza restaurant . The room and the bathroom were huge and the patio area was so peaceful and offered a great view of San Miguel. The location of the hotel is fabulous because you can walk right out onto the cobblestone streets and in a couple of blocks be in the heart of the city where you will find shops, restaurants and art galleries. Along with a beautiful hotel and rooms, perfect location and delicious dining options you will find the best and friendliest service of any resort we have ever been to. From the moment we arrived we were treated with white glove service and every possible need was taken care of. The service in both Parque and Andanza restaurants was amazing and the decor and ambiance were so inviting and peaceful.The food was absolutely delicious and the prices were extremely reasonable . We were in San Miguel for a family wedding so we did not have time to take advantage of all the activities and tours available but we loved roaming the city and visiting Fabrica la Aurora was awesome .The service from Andras, Ivan , Isaac ,Jonathan and everyone else we encountered was incredible. On our last day we were having breakfast and the manager, John Freudenthaler stopped by to say hello and see if everything went well with our stay. He was so personable and friendly and this definitely is reflected in his staff as well. We hope to return to San Miguel soon and will absolutely stay at Casa de Sierra Nevada again. San Miguel is different from any other place we have been to in Mexico and this city and Casa de Sierra Nevada totally won a very special place in our hearts.
I highly recommend this BNB! Honestly felt like a guest in a friend’s home... Right in the heart of old town St Augustine this BNB was beyond! They thought of every amenity for their guests (had umbrellas and ponchos availble in anticipation of rain today). The food was amazing and the room and service even better. Great for a weekend getaway! Thank you Kendra for such amazing service even though we broke a glass!
Loved this hotel, loved my room with the plunge pool. Such a sophisticated property and great atmosphere, great service, I would recommend the cooking and painting classes. Enjoy the local restaurants and bars, you will be pleasantly surprised, this is an area of Mexico that you visit again and again.
San Miguel de Allende, a Magic City with a Fabulous Hotel -Belmond Casa de Sierra Nevada. We spent 3 days with my wife visiting San Miguel and Guanajuato. Nice people, food, spacious room with a private balcony. Classic old furnitures that perfect combines with the hotel arquitchture. Quiet and friendly place were you can delight with a bar for drinks, restaurante in what we used to be the former Patio and rooms of the old house and pool.Very good staff, very qualify and with the sympathy of the Mexican people. Good service. A place to visit and stay to walk the city and discover part of the Mexican history. Don’t miss it!!
The hotel is actually a collection of historic properties each with its own charm. The key to the experience, in addition to location,ambiance, and food was the service and staff. The general manager, John Freudenthaler could not have been more accommodating. Special thanks to Issac, Octavio,and Francisco among others for all their help
A BIG THANK YOU to all the staff at the Belmond Casa de Sierra Nevada. My husband and I thoroughly enjoyed our honeymoon staying with you. The room was absolutely fabulous and we loved our little terrace with the fireplace. It was a great place to enjoy a glass of wine after a day exploring the town. The hotel is in the perfect location in town and the pool was so refreshing and relaxing - just wonderful. We were highly impressed, all the staff are so friendly and warm – we felt so welcome there, it really become our “home”. And I wish I could take Consuelo home with me to give me a massage every day! She is fantastic. We hope we can come back one day very soon.
Hotel : Belmond Casa de Sierra Nevada Check-in : 06th March 2018 Chec-out: 08th March 2018 A BAD BELMOND EXPERIENCE Last month I rented two rooms at this Belmond property for a family visit. I took my wife and the Italian mother-in-law of one of my daughters. Belmond leases a few houses close to the main plaza ( Centro Histórico) , where they operate a few rooms in each house. I had stayed there a few years ago. Belmond also has a larger facility at about one mile from the Centro Histórico. If you go to San Miguel for a short visit the uptown facility is not the place to be. We had reserved at the Centro Histórico and to our surprise when we arrived they told us that our rooms were at the uptown place. After a long discussion we obtained two rooms in the downtown houses with a surcharge of something like usd 1500 for the two rooms ( USD 700 or 750 each) and about a three hours delay in our check-in. Supossedly we were “ up graded “ to a suite which was large, very dark and not what we wanted . I accepted this because of my guest and my wife. The attention of the reservation manager was bad and the general manager never got involved to help. My Belmond experience which is what they sell , was that the management was focused in charging me as much as possible . The hotel staff is friendly . In summary I would not reccomend Belmond Casa de Sierra Nevada to any friend ( or enemy).
Situated throughout multiple luxurious properties on a quiet street, and just a 3 minute walk to the town square and the hub of SMA, this Belmond branded hotel exceeded high expectations. Off site restaurant excellent and lovely.(They will run you up and pick you up) Hotel staff solved a medical problem by delivering a highly certified Medical Doctor to my suite within 15 minutes of my inquiry. (She was a value $) Kitchen prepared special chicken soup for my under the weather wife-- Outstanding professional service. Attended Belmond cooking school--a great three hours of shopping, cooking and eating. Hotel made the trip memorable.
Great place, great restaurants, great fishing, and best golf courses in tbe world. The weather was incredible. I would recommend March or April. SOME OF THE BEST Blue Marlin fishing in the world as well.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Belmond Casa de Sierra Nevada places you next to Santa Cruz del Chorro Chapel and within a 5-minute walk of Parish Church of San Miguel Arcangel. This 37-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. It's in the historical district and also a short walk from San Miguel de Allende Historical Museum and Temple of San Francisco.
Enjoy dining at one of 2 onsite restaurants including Andanza, which specializes in Mexican cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.
All 37 individually decorated rooms feature minibars, free bottled water, and ceiling fans. 36-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Belmond Casa de Sierra Nevada features a full-service spa, an outdoor pool, and a fitness center. Parking is MXN 325 per night (MXN 325 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 0 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a library.
Reviews from Trip Advisor
91.0% of guests recommend this hotelTotal of 651 reviews