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Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
Creator video - submitted by Sam Meddings
4 outdoor pools, pool umbrellas, sun loungers
Hot tub, steam room, body scrubs, facials
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Place, Playa Matapalo
    ‪8 min walk‬
  • Place, Diamante Eco Adventure Park
    ‪3 min drive‬
  • Place, Coco Beach
    ‪56 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪72 min drive‬

Room options

View all photos for Suite Superior with Ocean View

Minibar, in-room safe, desk, blackout drapes

Suite Superior with Ocean View

  • Ocean view
  • 785 sq ft
  • Sleeps 2

View all photos for Junior Suite, Ocean View (U)

A modern hotel room with a large bed, a separate desk area, a bathroom with a bathtub, and a view of the outdoors.

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(58 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior (L))

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior (L))

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, U)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

A modern hotel room with a large bathtub, two beds with purple and red pillows, a desk, and a balcony with a view.

Junior Suite, Garden View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

A modern hotel room with a large bathtub, two beds with purple and red pillows, a desk, and a balcony with a view.

Junior Suite (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

A modern hotel room with a large bathtub, two beds with purple and red pillows, a desk, and a balcony with a view.

Junior Suite, Garden View (U)

7.8 out of 10
Good
(155 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (U)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

A modern hotel room with a large bed, a separate desk area, a bathroom with a bathtub, and a view of the outdoors.

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

A modern hotel room with a large bathtub, two beds with purple and red pillows, a desk, and a balcony with a view.

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (L)

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

A modern hotel room with a large bed, a separate desk area, a bathroom with a bathtub, and a view of the outdoors.

Junior Suite, Ocean View (L)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (C)

A modern hotel room with a large bathtub, two beds with purple and red pillows, a desk, and a balcony with a view.

Junior Suite, Garden View (C)

7.0 out of 10
Good
(20 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (E)

  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

A modern hotel room with a large bed, a separate desk area, a bathroom with a bathtub, and a view of the outdoors.

Junior Suite, Ocean View (E)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (C)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite (Jacuzzi | C)

Minibar, in-room safe, desk, blackout drapes

Suite (Jacuzzi | C)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

A modern hotel room with a large bed, a separate desk area, a bathroom with a bathtub, and a view of the outdoors.

Junior Suite, Ocean View (C)

7.4 out of 10
Good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

A modern hotel room with a large bed, a separate desk area, a bathroom with a bathtub, and a view of the outdoors.

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Tropical View, B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

A modern hotel room with a large bathtub, two beds with purple and red pillows, a desk, and a balcony with a view.

Junior Suite, Garden View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms (B2C-CA)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi | B2C-CA)

Minibar, in-room safe, desk, blackout drapes

Suite (Jacuzzi | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (E)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • Garden view
  • 430 sq ft
  • Sleeps 4

View all photos for Room Superior

Minibar, in-room safe, desk, blackout drapes

Room Superior

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 4

View all photos for Family Suite -5 guests-

Minibar, in-room safe, desk, blackout drapes

Family Suite -5 guests-

  • 785 sq ft
  • Sleeps 5

About the neighborhood

El Ocotal

Within a short walk of Playa Matapalo, Hotel Riu Palace Costa Rica - All Inclusive is within 2 miles (3 km) of Diamante Eco Adventure Park. This 538-room, 4-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa Matapalo - 8 min walk - 0.5 miles
  • Diamante Eco Adventure Park - 3 min drive - 0.7 miles
  • Coco Beach - 56 min drive - 16.2 miles
  • Playa Hermosa - 56 min drive - 16.7 miles
  • Playa Potrero - 61 min drive - 12.8 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Coconut Pool Bar - ‬8 min walk
  • ‪Restaurante La Toscana - ‬9 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

Hotel Riu Palace Costa Rica - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a 24-hour gym.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Palace Costa Rica - All Inclusive?

Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, rowing/canoeing, and surfing/body boarding.

Is free cancellation available at Hotel Riu Palace Costa Rica - All Inclusive?

Hotel Riu Palace Costa Rica - All Inclusive offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Hotel Riu Palace Costa Rica - All Inclusive?

This property is located in Sardinal within a short 7-minute walk of Playa Matapalo. You'll also find Diamante Eco Adventure Park and Haras del Mar Equestrian Center within a short drive.

Will I be able to park at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Riu Palace Costa Rica - All Inclusive?

Renova Spa is the property's spa and services include body scrubs, facials, and massages.

Does Hotel Riu Palace Costa Rica - All Inclusive include a casino?

No, Hotel Riu Palace Costa Rica - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Costa Rica - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What amenities will couples enjoy at Hotel Riu Palace Costa Rica - All Inclusive?

This beachfront property offers many amenities for couples such as 4 restaurants and 4 outdoor pools with some guestrooms featuring a private hot tub.

Are there hot tubs at Hotel Riu Palace Costa Rica - All Inclusive?

No, but this property does have a steam room.

Does Hotel Riu Palace Costa Rica - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Costa Rica - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Costa Rica - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Costa Rica - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Hotel Riu Palace Costa Rica - All Inclusive?

The closest major airport to Hotel Riu Palace Costa Rica - All Inclusive is Daniel Oduber Intl. Airport (LIR), which is 21 mi away (53 minutes by car). Another top airport is Tamarindo (TNO), which is located 21.9 mi away (67-minute drive).

Can I book a room with a balcony at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Costa Rica - All Inclusive comes with a balcony and some offer ocean and garden views.

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 693 out of 1495 reviews
Rating 8 - Good. 357 out of 1495 reviews
Rating 6 - Okay. 250 out of 1495 reviews
Rating 4 - Poor. 106 out of 1495 reviews
Rating 2 - Terrible. 89 out of 1495 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivette Stefanakis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was wonderful wasn’t a true adults only
Stayed 4 nights in Apr 2026

6/10 Okay

Mukesh Dolatrai

Stayed 4 nights in Feb 2026

8/10 Good

Barbara Zyfka

Nice people
Stayed 5 nights in Feb 2026

10/10 Excellent

Fernando Gomes

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Jan 2026

10/10 Excellent

Jasmine

Stayed 6 nights in Jan 2026

2/10 Terrible

James

Traveled with partner
Never made the trip as flights to Costa Rica canceled 4 days in a row. Hotel will not refund or credit you anything even if you get the insurance coverage
Stayed 6 nights in Jan 2026

8/10 Good

melissa

Traveled with group
Liked: Cleanliness, amenities
Its dated but will be going through renos soon. The $600 spa credit doesnt count towards the spa service. The steam shower wasnt working. Food was great, service was fantastic. Oscar, Keka, Aleandro and others were amazing. Come when renos are done. Or go to Guanecauste RIU for beautiful rooms. RIU is my fav chain of resorts. Been here about 12 yrs ago with a bf and was amazing. Keep up the good work RIU!
Stayed 7 nights in Jan 2026

6/10 Okay

Peter

Staff were generally courteous
Stayed 5 nights in Jan 2026

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, amenities
Everything was great!
Stayed 8 nights in Jan 2026

10/10 Excellent

Christopher Paul

Stayed 3 nights in Jan 2026

10/10 Excellent

Kathleen Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is absolutely the greatest. They get to know you and really work hard to ensure you are having a great time. Food was good, rooms were clean. The resort is beautiful. I hope with the remodel they add another restaurant , like Mexican and add additional bathrooms by the pools. I look forward to returning
Stayed 6 nights in Jan 2026

8/10 Good

Curtis, Olathe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooms are dated but comfortable for the most part. Our mattress was sunken on each side which was annoying rooms = 6 The grounds are a 10, pools beach very nice. All staff was very professional. Weird line-up for speciality dining and I rate them a 6 on a 1-10 scale. Buffett was above average I give it an 8. Very slow bar service for any lunch or dinners. Pool bar doesn’t open till 10am😔 if this is your first all inclusive experience you would be very impressed.
Stayed 5 nights in Jan 2026

6/10 Okay

Leon

Stayed 4 nights in Jan 2026

10/10 Excellent

Mariam L, ..

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, staff was attentive, rooms clean and spacious. Had an issue with our key card but maintenance came and fixed it. everything was stunning.
Stayed 3 nights in Nov 2025

8/10 Good

Mohammed

Stayed 4 nights in Jan 2026

6/10 Okay

Zbigniew

Stayed 7 nights in Jan 2026

6/10 Okay

Shirley Marie

Traveled with family
Liked: Amenities
The staff were wonderful. The rooms are outdated and there was bug in them.
Stayed 7 nights in Jan 2026

8/10 Good

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel-
Stayed 3 nights in Jan 2026

10/10 Excellent

Tresa

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 7 nights in Jan 2026

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very clean, the staff were very friendly and helpful. The food variation and quality was also of a high standard!
Stayed 7 nights in Jan 2026

10/10 Excellent

Allison Nichole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is a bit dated, but I think they are getting ready to renovate this fall. The room was clean, the resort was very clean, and staff was very nice. The food was pretty good. Some restaurants were better than others but all around great. We enjoyed that we could go to the other resort for breakfast and lunch. This is a great value for the cost. The pools are beautiful and the beach is lovely. We are talking about coming back in a year or two already.
Stayed 4 nights in Jan 2026

10/10 Excellent

Reid

Stayed 4 nights in Jan 2026

10/10 Excellent

John Bradford

Stayed 6 nights in Jan 2026

8/10 Good

Alison

Liked: Staff & service
Stayed 7 nights in Jan 2026

8/10 Good

Jennifer, Batavia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Staff was very very polite. The property is worn and needs updating but kept very clean. The pool areas are small considering the size of the resort. Restaurant food was okay, could be better and have a better variety. The buffet was horrible. My biggest complaint of all, was the $600 “credit”…. It is NOT a credit. It is $600 IN COUPONS! There is a very big difference between the two!!
Stayed 7 nights in Jan 2026

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