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The Westin Resort Guam

4.5 out of 5.0

Recent guest reviews

The hotel has a great location and its beach is almost private. However, the hotel facilities itself, from the hotel rooms, the carpets, the toilets, the tubs, almost everything is in dire need of urgent renovation and upgrading. For a Westin branded hotel, I was significantly disappointed by the condition of the facilities.

slow check-in slow making up room good location fast taxi service pricarious weather

The hotel is nice comfortable but every thing have extra payment like no early check in they charge 1 night extra for early check in no free room upgrade they charge 50 diollars per night for beach front room. No internet in room extra payment also but overall that hotel is good.

Everything was perfect. I would certainly stay there again in my next trip in Guam.

Had a horrible trip prior and was pleasantly surprised when I arrived at the Westin. They were helpful and wonderful!

Friendly staff. Great location. Great view from balcony. Friendly staff at pool. Beautiful pool.

Nice hotel! Great location!

Great location for snorkeling, shopping, relaxing

We arrived at approximately 5:00pm and upon check in, the staff could not find my reservation in their system. Fortunately, I had a print out of my [...]reservation and they were able to check us in after about 15 minutes of waiting around. I was able to get a room with a spectacular ocean view on the 14th floor (a friend stayed on the 6th floor and the same could not be said). The beds were very comfortable, but the room had 2 queens, not 1 queen and 1 king [...] The room looked a bit dated, and the mini-fridge didn't work. The restroom had a toilet paper rod on the floor behind the trash can, and the vanity mirror was loose and wobbly. The internet required a fee to use within the room, no free WiFi here. The staff was very courtious and helpful. After my 3 night stay, I was able to check out quickly since I only made 3 local calls, which cost you $1 each. Once I returned and checked my account, I was surprised to see the Westin had charged me $452.00 [...]. I am still awaiting a resolution to the double-charge. Overall, I would consider my time at the Westin slightly above average, but will probably stay at the Outrigger my next time in Guam.

Great place the spa was amazing.

105 Gun Beach Road Tamuning

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Tumon, The Westin Resort Guam is within a 5-minute walk of UnderWater World and within 15 minutes of other popular attractions like Tarza Magical Adventure Zone and Water Park. This 432-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 6 restaurants. It's on the beach and also 0.6 mi (0.9 km) from Tumon Sands Plaza.


Dining

There are ample dining options with 6 onsite restaurants, including Taste, which specializes in international cuisine and serves breakfast, brunch, lunch, and dinner, and Prego with pleasing ocean views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of The Westin Resort Guam's 432 air-conditioned rooms provide balconies, refrigerators, and coffee makers. LCD TVs come with digital channels, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free newspapers, free bottled water, and laptop-compatible safes are other standard amenities.


Property features

Guests of The Westin Resort Guam have access to a full-service spa, 3 outdoor pools, and a children's pool. Onsite parking is available, both free self and paid valet parking (USD 4.00 per day)—also useful is an airport shuttle (available 24 hours) for USD 30 + 10 per additional person(over 12) per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, free WiFi in public areas, and 6 meeting rooms.

Room options

Club Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Royal Beach Club)

Queen 2 | Sleeps 3

Royal Beach Club, Non-smoking: 2 Queen Beds, Ocean View Room

Queen 2 | Sleeps 3

Room (Royal Beach Club Ocean Front Suite)

King 1 | Full 2 | Sleeps 3

Executive Suite, 2 Queen Beds (Royal Beach Club Executive Suite)

Queen 2 | Sleeps 3

Guest reviews for The Westin Resort Guam

Everyone (3) Business (1) Couples (4) Other (1) Friends (1)
2

great location and beach front property, however..

Everyone

The hotel has a great location and its beach is almost private. However, the hotel facilities itself, from the hotel rooms, the carpets, the toilets, the tubs, almost everything is in dire need of urgent renovation and upgrading. For a Westin branded hotel, I was significantly disappointed by the condition of the facilities.

By , from Washington, DC on Jul 4, 2017

Review comment responded on Jul 22, 2017

Thank you for your kind feedback regarding our location. We will bring up the issues to the proper department.

4

good location

Everyone

slow check-in slow making up room good location fast taxi service pricarious weather

By , from seoul on Jan 20, 2017

4

good hotel but no free upgrade

Everyone

The hotel is nice comfortable but every thing have extra payment like no early check in they charge 1 night extra for early check in no free room upgrade they charge 50 diollars per night for beach front room. No internet in room extra payment also but overall that hotel is good.

By , from philippines on May 17, 2016

5

awesome trip to guam

BusinessTravelers

Everything was perfect. I would certainly stay there again in my next trip in Guam.

By on Dec 29, 2014

4

experience

Couples

Had a horrible trip prior and was pleasantly surprised when I arrived at the Westin. They were helpful and wonderful!

By on Dec 29, 2014

5

friendly

Couples

Friendly staff. Great location. Great view from balcony. Friendly staff at pool. Beautiful pool.

By on Sep 9, 2014

4

the westin guam

Couples

Nice hotel! Great location!

By on Jul 6, 2011

5

westin guam

Couples

Great location for snorkeling, shopping, relaxing

By on Jul 29, 2010

4

pleasant stay - above average

Singles

We arrived at approximately 5:00pm and upon check in, the staff could not find my reservation in their system. Fortunately, I had a print out of my [...]reservation and they were able to check us in after about 15 minutes of waiting around. I was able to get a room with a spectacular ocean view on the 14th floor (a friend stayed on the 6th floor and the same could not be said). The beds were very comfortable, but the room had 2 queens, not 1 queen and 1 king [...] The room looked a bit dated, and the mini-fridge didn't work. The restroom had a toilet paper rod on the floor behind the trash can, and the vanity mirror was loose and wobbly. The internet required a fee to use within the room, no free WiFi here. The staff was very courtious and helpful. After my 3 night stay, I was able to check out quickly since I only made 3 local calls, which cost you $1 each. Once I returned and checked my account, I was surprised to see the Westin had charged me $452.00 [...]. I am still awaiting a resolution to the double-charge. Overall, I would consider my time at the Westin slightly above average, but will probably stay at the Outrigger my next time in Guam.

By on Jun 8, 2010

4

great place to stay

GetawayWithFriends

Great place the spa was amazing.

By on May 5, 2010