6/10 Okay
Delain
Traveled with partner
Jun 11, 2025
The staff was very nice & friendly! The resort is clean, but the rooms could do with some updates, furniture is scratched up. The check-in process was not great, we never received an orientation. We relied on other guests for information. We ended up paying for umbrella & chairs, since we were never informed that there is a separate part of the beach for Soco House guests, with free umbrellas & chairs. The meals were good, but for all-inclusive I expected more varieties on the menu. For a tropical island, I expected fresh fruit juice made with tropical fruits, not with surgery syrups. Also, the resort could do with more entertainment or something to spice the evening after dinner. There was only 1 night of a live band, other than that it was rather boring.
Delain
Stayed 7 nights in May 2025