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Recent guest reviews

The property is really clean. It took a long time for checking in. There were mistakes with charge at both check in and check out times.

Checkin staff seemed to all be in training. Everyone was kept waiting while staff figured things out.

The hotel is comfortable. The staff is very friendly and try to make things right. However, they are either under-staffed or under-trained. The valet service was not able to handle hotel guests and a large party. The kitchen had the same problem. I had to request to have my room made up one day, and the next day it wasn't done at all.

Brand new hotel, close to everything on Main & Broad

East Broad Street Greenville SC

Hotel highlights

  • Walking distance to The Peace Center and Falls Park on the Reedy
  • Free WiFi in rooms and public areas
  • 24-hour business center
  • 24-hour front desk

Located in Greenville Downtown, Hyatt Place Greenville/Downtown is within a 5-minute walk of The Peace Center and within 15 minutes of other popular attractions like Falls Park on the Reedy. The 130 rooms at this 3-star hotel include iPod docks, sofa beds, and refrigerators.


Rooms

The 130 rooms are air-conditioned and have an array of amenities, including iPod docks, sofa beds, and refrigerators. Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Coffee makers, phones, and ironing boards are also available.


Property features

Guests of Hyatt Place Greenville/Downtown enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is offered for USD 7.50 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include express check-out, a terrace, and wedding services.

Room options

Room, Multiple Beds (2 queenbed & 1 sofabed, High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds, Accessible, Bathtub (2 queenbed & 1 sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible (Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Greenville/Downtown

Everyone (3) Family (3)
5
Everyone

By on Feb 22, 2020

Review comment responded on Feb 22, 2020

Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we hope to see you again soon!

2
Business Business

The property is really clean. It took a long time for checking in. There were mistakes with charge at both check in and check out times.

By on Oct 27, 2019

Review comment responded on Oct 29, 2019

Thank you for your feedback on our property! We deeply apologize that you experienced an inconvenience while staying with us. I will be sure to address your comments with our staff so we can better serve you in the future! We hope to see you again on your next visit to Greenville!

4
Family Family

Checkin staff seemed to all be in training. Everyone was kept waiting while staff figured things out.

By on Aug 18, 2019

Review comment responded on Aug 19, 2019

Thank you for your feedback on our property! I will be sure to address your comments with our staff and we deeply apologize for any inconvenience you encountered. We hope that you will stay with us again on your next trip to Greenville!

4
Everyone

By on Jun 2, 2019

Review comment responded on Jun 4, 2019

Thank you for your feedback on our property! We are glad you enjoyed your stay with us and we hope to see you again on your next visit to Greenville!

2
Family

The hotel is comfortable. The staff is very friendly and try to make things right. However, they are either under-staffed or under-trained. The valet service was not able to handle hotel guests and a large party. The kitchen had the same problem. I had to request to have my room made up one day, and the next day it wasn't done at all.

By on Feb 21, 2019

Review comment responded on Feb 26, 2019

Thank you for your feedback! We value your business and apologize that your stay was anything less that excellent. We will be using this as a training opportunity and we hope that you will stay with us again in the future!

5
Everyone

Brand new hotel, close to everything on Main & Broad

By on Dec 17, 2018

Review comment responded on Dec 22, 2018

Thanks for staying with us.....and yes our location is great, but wait till you meet our staff! We are looking forward to seeing you on your next trip to Greenville.

Hyatt Place Greenville/Downtown

128 East Broad Street, Greenville, SC 29601
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