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Erzherzog Johann Palais Hotel

4.0 out of 5.0

Recent guest reviews

Perfect location, good reception staff, good breakfast. Bad cleaning staff, also construction going around at 11 at night, reception has no idea, but the noise stops, following day the moment i come to my room, a construction worker shows up asking me if i made the complaint. Very creepy!! It is a nice hotel but i think there is unfortunately no hotel management.

Well, I am a - now expat- local and know and love this town. So I know that you couldn't do better in terms of location. I also enjoyed the ambience of this place and my room was nice, comfy and clean and very reasonably priced. I think the 4 1/2 star classification is a bit exaggerated but it is still a lovely place that I would gladly return to anytime. Love the beautiful covered atrium/ wintergarden.

The location is excellent for those who want to be in the center, one step away from restaurants, bars , boutiques and sights. The interior of the hotel , the stunning inner atrium with its cascading plants reminded us of places we visited in New Orleans, just bigger. Beautiful stair case, elegant corridors and unique pieces of furniture at each corner.Our room was very big, and very clean, with a large bathroom and a spacious shower and a separate toilet. We liked that despite the fact that the toilet needed some fixing. The sofa was torn at corners, there were no slippers, no bathrobes and no second pair of pillows not extra blankets as one may expect at that category of prices. but overall the room was very comfortable and quiet which was important to us. When we arrived , the checking in was quick and correct. No more. we wondered about the welcoming cup of coffee as mentioned in the comments of mother travellers, we didn t get any so we went and bought ourselves one. Later on ,we wanted to order a long drink before going out at 6 pm but the bar was closed and the cafe didn t serve gin and tonics. If they had told us a bit sooner, we would have had the time to go out of the hotel and get one elsewhere but we waited so long to get that information that by then it was too late, we had to leave for a meeting. The next morning , we went to the breakfast room. The young lady in charge of it seemed a bit lost, she didn t greet us, we greeted her. Our table was narrow, we cleared the plates to make room for the next ones when we had finished with one course, the employee didn t do it. Buffet was okay though no pain was taken to replenish the almost empty dishes. It was clear that the staff needed more training. We also had that impression as we left the hotel, at the checking counter. Would we come back ? Probably yes, given the location and the charm and flair of the old palace. But for coming regularly to Graz for functions, we know that you can get a superior service at other hotels in that price category.

My wife and I stayed there for 4 night and we were perfectly happy with the location. The hotel, except its location, doesn't have much to offer and it is solely due to the way it is maintained and cared for. It can be just a lovelier place if maintained respecting the charm of the wonderful building. Plants overlooking the inner courtyard are degenerated due to over-watering, carpeting shows wear and tear. Issues specific to our room (Room 208) was the sewage smell due to uncleaned basin drain,dirty carpeting, lack of convenient electrical outlets by bed sides. I would stay at the property if no option but, she definitely needs the care. The building is beautiful but has lost the soul.

I lived in this hotel for a week. It is the place where you want to come back! The interior of the hotel is stunning. The inner atrium made an indelible impression. I had a very spacious, bright room. In the mornings were very nourishing and varied breakfasts. The hotel is located in the heart of Graz, which was convenient for visiting the sights of the city and working visits to the Technical University of Graz (15 minutes on foot). I had a good time at this hotel.

It was the first time to stay in this hotel and it was just an out of the world experience! so much old charm,class and style and it was kind of difficult to leave but I promise myself to return as quickly as possible. The furnitures of my room have been exquisitely crafted from walnut wood,something you hardly see anymore. A memorable stay indeed

I booked this hotel for my mother, it was a last minute booking and I was not sure because of a higher price. However it was worth of it. There was a perfect view, clean warm stylish room with everything. And when I couldn't find an available restaurant for dinner, reception did a reservation for me in 5 minutes at a great place, not too expensive. I recommend!

Located in the heart of Graz next to the well know mall of K&O. At a walking distance from schlossberg all other the attratctions in innere stadt. The Hotel is a baroque style very well maintained. The Room we got #403 is spacious enough but without a view since it was an attic. Clean enough with a modern wifi in rooms and lobby. Staff is polite though not very welcoming. Overall very good experience. To mention that it has no parking but they will guide u where to park in a public one. Will come again!

My brother and I recently visited Graz and We very much liked Hotel Erzherzog Johann. Wonderful breakfast was included and the Cafe and bar were excellent. The rooms are traditional luxury with all the modern necessities. Very relaxed luxury, not stuffy, located exactly where a visitor wants to be.

This is an old hotel in a great location - right by the main square. The atrium in the center of the hotel is beautiful and the entire atmosphere is charming. The rooms are good size, not like some other places in Graz, and have some personality (not all the same like most new hotels). Shower/tub has the traditional European glass half-wall so you have to be careful in the shower. They also are deep so you have to be careful getting in and out. The air conditioning will stay on even with the window open but the temperature will not go below 22 degree Celcius. Beds were good size and comfortable. There was lots of closet/storage space and we unpacked since we stayed three days. Breakfast had lots of variety for cold items but a limited number of hot items. The staff were superb. They were friendly, professional and helpful in any way we could ask. We would stay there again.

Sackstraße 3-5 Graz Styria

Hotel highlights

  • Walking distance to Graz Town Hall and Styrian Armoury
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Graz City Centre, Erzherzog Johann Palais Hotel is adjacent to Graz Town Hall and within a 5-minute walk of other popular sights like Styrian Armoury. This 57-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a fitness center. Centrally located in Graz, the hotel is also a short walk from Graz Art Museum and Graz Cathedral.


For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


All of Erzherzog Johann Palais Hotel's 57 rooms are individually decorated and have an array of amenities, including minibars, safes, and phones. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also standard.

Property features

Guests of Erzherzog Johann Palais Hotel enjoy features like a fitness center, free WiFi in public areas, and free newspapers. Self parking is available for EUR 17,50 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage.

Room options

Classic Single Room

Twin 1 | Sleeps 1

Classic Double Room

Full 1 | Sleeps 2

Comfort Double Room

Full 1 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 386 reviews